Rated 3 out of 5 by albert11 Good basics but needs improvement in details
Stayed several times in this hotel which has all the facilities that may think of. But in detail things fall behind expectations. To mention some: In the area of bathroom the cleanness could be better, some fittings tend to be broken (door lock, shower knobs).
And especially internet speed is very slow.
May 2, 2012
Rated 5 out of 5 by nimit Great Hotel
Got upgrade to executive room. Breakfast had a great choice. Staff was very supportive and polite.
December 7, 2014
Rated 3 out of 5 by Traveller100000 This hotel is good, but some imrovments are needed
The facilities of the hotel are reasonable good, but more ligther would be even better, as most public areas, such as bars, fitness center, seems to be too dark
December 5, 2014
Rated 3 out of 5 by ruigoh Food needs improvement
I will rate the quality of the breakfast buffet so-so, not delicious. Room was clean but in room 1662, the remote control need to be changed (the no. / text on the remote control is diminishing), the shower in room 3859 is spoilt or the shower head is loosen causing the water to be spraying all over.
November 30, 2014
Rated 4 out of 5 by yf13560 Excellent Experience
Check-in was very smooth, room and bed is very comfortable, stayed there two times, all been upgraded to suite, staffs at lounge are very friendly and professional. this hotel does meet my expectation at Sheraton Standard.
December 1, 2014
Rated 5 out of 5 by haoen very comfortable stay
sweet and considerated service with high membership recognination, thank you for your great servce!
November 23, 2014
Rated 5 out of 5 by bolar Very friendly staff
Gina and her team in the lounge helped us a lot during our stay in Shanghai.
November 2, 2014
Rated 4 out of 5 by Ulrich Very good place to stay in Pudong
As a platin member the lounge was great especially the staff was great there - I really was relaxing when I get there after a tough working day - thanks
But unfortunately the staff in the Lobby Bar where I have been with more than 10 people were not have been not very professional
October 24, 2014