Rated 3 out of 5 by albert11 Good basics but needs improvement in details
Stayed several times in this hotel which has all the facilities that may think of. But in detail things fall behind expectations. To mention some: In the area of bathroom the cleanness could be better, some fittings tend to be broken (door lock, shower knobs).
And especially internet speed is very slow.
May 2, 2012
Rated 2 out of 5 by Rabooth1234 Poor service and temp
I travel all of the world with my job. I find 90% of the staff is friendly in the places I go. I find the staff less than friendly and standoffish here. I have to sleep during the day and I've repeatedly asked to maid staff to be quiet as they constantly allow doors to slam shut. The air-conditioning system is less than adequate specially during the afternoon sun causing the room temperature to rise. I've stayed in this hotel least 15 times and my experiences are all similar.
February 27, 2016
Rated 4 out of 5 by TimeTraveler1 My Home in Shanghai
This is by far my favorite hotel in Shanghai. It's meeting facilities are great. I organized company conferences here at least twice in the past. The rooms are superb and the executive lounge on the 37th floor is first class.
December 17, 2015
Rated 5 out of 5 by JK27 Best Location in Pudong
Just to convey my thanks to Sheraton Pudong reception and breakfast restaurant staff, of which some are simply doing an outstanding work and treat an SPG Platinum member (almost Lifetime Platinum!) just the way it should be. The facility is an extraordinary example of SPG hospitality. Together wit LRM in Puxi these two hotels cover East and West parts of Shanghai and are a great basis for exploring this wonderful city, in which I had the luck to live for 5 years. Metro just outside the door, btw. Don't hesitate, book this one, and you will be rewarded. Book higher floors to have a spectacular view of the city!
December 7, 2015
Rated 5 out of 5 by TexasRanger Love returning to this property
This has become my go-to hotel in Shanghai. Management has gone out of their way for me to ensure my comfort and that of my traveling companions.
I like that it is located right on the subway, making it easy to get to from either airport.
September 15, 2015
Rated 4 out of 5 by motorcitybill Always consistent in Shanghai
The Shanghai Sheraton PuDong is always my first choice when my business brings me back to Shanghai. The location, facilities, great staff and competitive prices have consistently provided me with an excellent home away from home since my first stay back in 2007. I continue to return whenever my travels take me to shanghai.
June 26, 2015
Rated 1 out of 5 by xdon Rooms are very different
I stayed here in 2014 as a gold member and paid for the room, which was on very high floor (30ish) and very nice. I stayed here again in May as a platinum member and paid it with a cash/point combination. The "upgraded" room was on the 12th ------ it was TERRIBLE; tables/chairs were broken or worn; and it was not clean. Request a regular room on a higher floor, which will be much better.
May 29, 2015
Rated 5 out of 5 by Michael313 A great hotel in Pudong
This is my hands-down favorite hotel in Pudong. In 25 trips to Pudong, the hotel has been my automatic home-from-home. Everything about the hotel breathes excellence (except perhaps dinner which is a notch down). As well as the responsiveness of staff (always a key element), the location is great - the subway entrance for Tangqiao station (Line 4 - Purple line) is right outside the front door, and the hotel is short taxi ride from the Maglev train from the airport.
May 12, 2015