Rated 5 out of 5 by CJ2014 The staff at this hotel were unbelievable! So accomodating and friendly!
The hotel was beautiful and in a great location in Baltimore. Plenty of things to do by the Harbor and plenty of places to eat. However, my FAVORITE part of this hotel was the unbelievable, friendly staff! If you called the front desk for something, they would take all the time needed to help you with any local tour questions. They would run anything you needed to your room. They even had personal wake up calls, and would call back if you said you weren't ready to wake up yet! They were just amazing, and it reminded me how impersonal other hotels are now-a-days! I would only stay here when going back to Baltimore!
March 8, 2014
Rated 5 out of 5 by gale12 A hotel with a personal touch.
I was very happy with my stay at the Sheraton Inner Harbor. I travel almost every week of my life and have never felt the need to write a review for a hotel until now. The rooms were very comfortable and clean including the bathrooms. In addition to the hotel restaurant here is a comfortable bar and an attached high end restaurant. Finding Starbucks coffee available to make in my room was a nice surprise. Parking is also very convenient. With that said, what prompted me to write this review is the staff. They were extremely friendly and made a point to make me feel special. I felt like they wanted to go above and beyond to stand out in this way and want their guests to return because of it. It worked.
March 7, 2014
Rated 5 out of 5 by Jackman2014 Great Stay in Baltimore
As a new Gold member I was very impressed with the level of service provided by the entire staff during my stay in Baltimore.
March 3, 2014
Rated 5 out of 5 by Rod57 Great Baltimore location
I love the fact this hotel is in the middle of all the inner harbor attractions. I am a big baseball fan, and my wife is a serious aquarium fan.
March 7, 2014
Rated 4 out of 5 by geo85 Easy Acces to Inner Harbor and Nice View
Had a great time This a very nice property and the staff (all) are extremely helpful and attentive
March 7, 2014
Rated 3 out of 5 by MDLPHD Very Poor Lighting
My room was very dark and even with all the lamps on the room was too dark to work or read the newspaper. The energy efficient lights provided insufficient lighting. One lamp had one bulb missing. The room was very dusty and very cold no matter how high I turned up the heat. You could feel cold air coming in while sitting at the desk.
March 2, 2014
Rated 4 out of 5 by KaBo Great location
My fiance and I stayed here for an event at the Baltimore Aquarium. Out of all the hotels in the Inner Harbor that were within walking distance of the aquarium, it had the cheapest rate. We booked a room for a cheaper rate under the premise that we could not change the room or cancel the room at all. Despite this upon arrival, we were told that the type of room we reserved was unavailable. This doesn't make any sense! They were able to give us the same room (King size bed) in the handicap accessible version. The only other issue is that the walls are very thin! We were able to hear everything the couple next door said.
February 18, 2014
Rated 5 out of 5 by dbprice85 Perfect view, perfect room!
We were able to get a room for the saturday following valentines day on VERY short notice, and we were upgraded upon arrival to a harbor view room. This room had the most amazing views of both the inner harbor as well as camden yards and ravens stadium. It was a short and easy walk to the inner harbor which made it nice to not have to worry about parking. My wife and I went on a spirit dinner cruise on the inner harbor that evening and it made the walking trip very nice. All in all very helpful staff as well as PERFECT location. My wife and I could not have been happier!
February 17, 2014