Rated 4 out of 5 by Hendaye Hotel met my expectations
Aside from the expected clean room, great bed and bathroom what made my stay special was the staff. The desk crew, the servers at breakfast and the cleaning crew were all helpful and cheerful.
September 26, 2012
Rated 4 out of 5 by Richie11 Nice Hotel
Nice pool, but small. sauna is a plus
July 7, 2014
Rated 5 out of 5 by Candy1 Great Location near Harbor
I had a great time staying here. The only thing I didn't like was the front desk staff needs to be more clear on info. about the hotel plus more friendly attitude and the beds were hard.
August 11, 2012
Rated 5 out of 5 by Nonnix4 Like Home
Clean rooms, comfortable and inviting surroundngs, exquisite bedding, Sheraton Sweet Sleeper bed is outstanding. Staff members are always there to assist and help with excellent service.
November 21, 2012
Rated 5 out of 5 by yankees13 PERFACT LOCATION FOR ALL ATTRACTIONS
MY FAMILY COULD NOT HAVE ENJOYED OUR STAY MORE.
MICHAEL AND HIS STAFF WERE EXCELLENT, I WAS UPGRADED TO A WONDERFUL SUITE WITH OUT EVEN REQUESTING
THEY ARE A TRUE CREDIT TO STARWOOD. ,
April 17, 2012
Rated 5 out of 5 by MeshaB Comfort and Cozy Great Location
This hotel meet all my expectations and the location was just one block from the harbor. The restaurant and pool was the icing on the cake. The room was clean and beds were very comfy.
August 28, 2012
Rated 4 out of 5 by Karen711 Nice Hotel; Good location
Hotel was more on the upscale side. Room was very comfortable. Walls between rooms offered little noise protection thus both nights sleep were interrupted by guests in next room.
May 24, 2013
Rated 4 out of 5 by goyankees in walking distance to everything
Cant beat the location. Only a few blocks to Camden Yards and Inner Harbor so didn't spend much time in hotel. Had corner room on Club level. A little small but still very nice.
September 12, 2012
Rated 4 out of 5 by aladoc inner harbor
as always staff warm and helpful. great location,easy to get around.rooms comfortable,clean and quiet,would stay here again.
May 25, 2014
Rated 5 out of 5 by mhenderson2013 Wonderful hotel
I thoroughly enjoyed my stay at the Sheraton Inner Harbor in Baltimore, as the accommodations and service met and exceeded all my expectations. I highly recommend this hotel.
August 12, 2013
Rated 4 out of 5 by liblady123 Overall stay Average
The hotel is in a good location to Inner Harbor. Rooms were a little small. Pool was a little cloudy. Breakfast in restaurant quite expensive, especially for childrens meal.
January 5, 2013
Rated 5 out of 5 by everydaysagift All Around Exceptional Stay!
Check in staff was most helpful.
Having Morton's as a dining option right in the hotel is a huge plus and ease of walking to convention center makes this a perfect choice.
August 27, 2012
Rated 5 out of 5 by MHD10 Great experience
What a great accommodation we received! We brought a very young child with us and felt just like home. I would definitely recommend the Sheraton Inner Harbor to everyone.
October 8, 2013
Rated 5 out of 5 by chloe6 This hotel was an excellent choice.
The view from our room of the inner harbor was terrific. The staff was friendly and very accommodating, especially providing directions to various places of interest.
August 20, 2013
Rated 5 out of 5 by MarriedATraveler Staff
I would like to share with you my recent experience with the Sheraton Inner Harbor Staff. My husband, Sam, travels most every week and always books with SPG. I have made trips in the past to visit, as well as staying overnight with my mother for a medical appointment at Johns Hopkins. She and I both were so pleased with the staffs assistance with transportation to the hospital.
My reason for reaching today, is to share how phenomenal your Inner Harbor Team really is! My husbands birthday is today and I couldn’t make the trip. I contacted Maria Eleazar on Monday in hopes on any assistance with making today a birthday surprise. She immediately jumped on board and offered suggestions. We agreed on and idea but based on changes in his audit we had to make adjustments, Maria quickly went to into action.
Since Im doing all of the planning from Texas I was at the mercy of Fedex. The delivery times changed and I began to panic. Maria offered to go the station to retrieve his gift (I was floored!!). The office was closed. That brings us to today, Maria was off so I was a little nervous that things may not work out… BUT let me say things went better than I could of planned. I called once I received the confirmation of delivery, Kathleen Curtis answered and continued to WOW me! She knew who I was and said the entire team had been waiting on the package. Not only did she know what was needed she reassured me that she would personally deliver my husbands gift herself to his office.
The entire team allowed me to show my husband how much he means to me even when I couldn’t be there to show him.
Special Thanks to Maria, Kathleen, Joshua Brown, and Monica Floyd. I will never forget how that went above and beyond exceeding anything I could of asked!
Kelli , on behalf of my Husband SPG Platinum Member.
August 14, 2014
Rated 5 out of 5 Wonderful, friendly service
comfortable stay, the staff were all very friendly and nice. It was a work trip so no star points were given which was disappointing. But it was a very nice hotel.
November 19, 2012
Rated 4 out of 5 by Ronnie Hotel room was nice
I left a review that the shower head shot water all over the bathroom and ceiling. I told the desk that it needed to be fixed before the next person checked in
May 23, 2013
Rated 5 out of 5 by df10 very nice staff and clean
Hotel was in a very good location for both Camden yards & inner harbor. Very clean. All the staff members we came in contact with were very friendly and nice.
July 14, 2013
Rated 5 out of 5 by SkiMom Sheraton Inner Harbor in the heart of Baltimore
I am a frequent business traveller and would recommend this hotel for both business and leisure travel. Comfortable bed, good food, great staff, clean room.
November 22, 2013
Rated 4 out of 5 by bknice Hotel is close to Convention Center
Convenient location to convention center and walking distance to several places to eat and a Starbucks. Also close to the MTA for transportation to airport.
May 23, 2013
Rated 5 out of 5 by Ron217 Sheraton Baltimore was above average
Tina, at the front desk, was very friendly and accommodating and professional. The bell hops were helpful and directed us to a wonderful place for dinner.
November 11, 2013
Rated 4 out of 5 by Rosie47 Great location!
We liked the hotel very much. It was a great location and we could get around easily. It was comfortable and the staff at the front desk was very helpful.
May 25, 2013
Rated 4 out of 5 by Schtzie Another fine stay
We have stayed here for our last several trips to Baltimore. Hotel is comfortable, friendly and close to everything. There is no need to go anywhere else.
July 30, 2013
Rated 5 out of 5 by Rod57 Great Baltimore location
I love the fact this hotel is in the middle of all the inner harbor attractions. I am a big baseball fan, and my wife is a serious aquarium fan.
March 7, 2014
Rated 5 out of 5 by DonnaD This hotel is in a perfect location
My husband and I are looking forward to our next stay at your hotel. Its cordial staff, lovely accommodations, and perfect location are calling us back!
June 16, 2013
Rated 5 out of 5 by bd09212013 great service
we needed to check in early and they accomodated with no problems. our room was not ready, so they upgraded us for free to a club room that was ready.
December 25, 2012
Rated 5 out of 5 by babz03 This hotel was very comfortable
Good location to attractions, loved the skywalk connected to convention center, the beds were so comfortable...great for my back. :)
April 7, 2014
Rated 5 out of 5 by theprofessionalone71 Customer service was GREAT!!
From the time I checked in, to room service, to the restuarant, to housekeeping and the lobby area I experienced the greatest customer service ever.
October 21, 2013
Rated 4 out of 5 by Manju Conference Visit
Recently stay at the Inner Harbor Baltimore location. The hotel was very clean and staff was great. Would stay book again if I have visit Baltimore.
October 12, 2012
Rated 4 out of 5 by Echium Baltimore
Nice hotel, near inner harbor
June 22, 2014