Rated 2 out of 5 by SBJ5912 Not all it seems
The hotel lobby is nice, the workers are wonderful, the food at Mortons is one of the reasons I liked this hotel and it's close to everything, but the rest was mediocre. The pool is so small, the rooms are falling apart, the elevators are dark to hide the dirt, the parking lot is expensive and smells like nothing but urine and the room service is $10 for a bowl of cereal. I will never stay here again. Way to over priced for the limited quality.
September 1, 2015
Rated 5 out of 5 by Cannons A little getaway
My husband and I and 3 yr old grandson stayed at the Sheraton inner harbor for three nights We had a great time once we parked the car did not move it until it was time to go home Everything is so close and so much to do We just love this hotel the staff are great will always stay here
July 22, 2015
Rated 5 out of 5 by Booklady Sheraton Baltimore Harbor
We stayed there the night before surgery at Johns Hopkins. Everything was perfect from the room to the suite upgrade to the supportive personnel. Every Sheraton I've stayed in for the past few years has proven beyond expectations.
July 20, 2015
Rated 1 out of 5 by Scott010 Wolf in sheep's clothing
Outside of the gentlemen that opened doors for the guests, the room was not sufficient and the billing department charged so many items incorrectly. 456.30 charged twice, 390.40, and 40.00 charged on the card, even though it was paid at the front desk. The receptionist assured me that this was taken off the final bill. Their response: expect a refund in 5-10 business days. I will never stay here again. Oh yes, coffee is 4.56 and a bowl of cereal is 10.50.
July 15, 2015
Rated 5 out of 5 by Charrished1 Exactly what we needed....
My partner and I needed a day away from home where we could just chill, relax and not worry about anything to stressful or work-related. The fact that it was the 4th of July was an added bonus. Perfect location, excellent & accommodating staff (especially the blonde Front Desk Agent who was in training. Can't remember her name but she was very helpful and always smiling which started my stay off right & was greatly appreciated) and comfy and cozy rooms. Would definitely stay here again!
July 6, 2015
Rated 5 out of 5 by BAM31 Great Expectations
I am a frequent business traveler and my stay was with my family. From the front desk check in to the front desk check out, everything was above and beyond my expectations as a traveler. We stayed on the Club level and enjoyed the amenities offered. The view from our room was spectacular. We were able to watch rain and a thunderstorm roll into the harbor and pass over us. My 8 year old daughter was fascinated. IN addition, the pool and in-house food service was great and well-priced for the inner harbor location. Would absolutely return back to this location on both business and family travel!
June 29, 2015
Rated 4 out of 5 by Zee7 staff was excellent
Altavia Little was was on training but she understood customer service and going above and beyond!
Great job Altavia, keep it up!
i stayed there about 3 weeks ago.
June 5, 2015
Rated 5 out of 5 by Seafarer Couldn't have asked for a better stay!
Facilities and location were perfect for my stay with and easy walk to both the Inner Harbor and Camden Yards, but what really stood out for me was the staff... EVERYONE was very friendly and accomodating. I will be back.
June 1, 2015