Sheraton Augusta Hotel

  • 1069 Stevens Creek Road
  • Augusta,
  • Georgia
  • 30907
  • United States
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4.2 out of 5 by 186 reviewers.
Rated 4 out of 5 by Needs Improvement Issues with the elevator system and entertainment with the satelite TV called the front desk several times and issue was not fixed until an hour before check-out. When checking out the associate stated that there was nothing that she could do. I am extremely disappointed in the lack of urgency in resolving this issue. Especially if other guests complained. I have been a SPG member for 10 years havent been treated that like that at any other SPG property. Dont know if I would stay at this property again. August 25, 2014
Rated 5 out of 5 by Great hotel in area The hotel is very clean and the staff is great. Responsive and very pleasant. Only detriment is the menu for room service. Limited menu but decent for what it is. August 22, 2014
Rated 2 out of 5 by Still one of the best options for Augusta lodging Faults- -One very slow-working elevator for the whole hotel (staff and guests). -Club level is not worth paying money for. The evening “hors d’oeuvres” consisted of a tray of block cheese and crackers, a hotplate of frozen eggrolls, and a platter of some sort of deli pinwheels. The three choices were laid on the counter, with zero signage explaining the mystery concoction of their makeup. No attendant was ever in the area to answer questions about it either. -Bar service/Restaurant area- How can this hotel call the handful of casual chairs and tables surrounding the bar a steakhouse??? Although the crab appetizer had at the bar was definitely good, I could completely understand feeling ripped off for being charged steakhouse prices in a motel-breakfast nook atmosphere. This brings me to my biggest problem with this establishment: the bartender was on point, but she was having to reign in her fellow servers (who were probably the “steakhouse” waitresses. The waitresses were unprofessional and without tact, gossiping about customers and staff issues in full earshot of the bar customers. If the bar customers were regulars and were familiar, I would have understood a bit better, but I could hear everything and I am definitely not a regular. At one point, I came to understand the (possibly alcoholism-related) plight of another customer all too familiarly because of the giggling and offensive gossip provided by one waitress to another. Wondered what they said about me as I walked away… Staff definitely needs better training on basic customer service and basic adult tact. Positives – -SPG level appropriately recognized by front desk attendant -Good stock of sodas and water in the club -Room was very comfortable, clean, thoughtfully furnished, and well stocked with the standard amenities. Overall, I would definitely recommend staying here if you’re looking for Augusta lodging, but do stay far away from the restaurant and bar. August 17, 2014
Rated 5 out of 5 by Great value We have stayed at this hotel several times. It always meets ouer expectations. August 14, 2014
Rated 5 out of 5 by So much better than the Doubletree Totally enjoyed my stay this week - I have already recommended you to a co-worker and I will be back in two weeks August 7, 2014
Rated 4 out of 5 by First time using points This was the first time I used my SPG points and it was very easy to use. I wish that they would provide a refridgerator in the room instead of a three drawer dresser that I had no use for. Also the laundry facilities were unavailable but the lady at the front desk was able to tell me where another location was. August 4, 2014
Rated 5 out of 5 by The only hotel I use When I am in Augusta Ga this is the only hotel I use. I am a clean freak and this hotel not only meets my expectations, it exceeds them. I have found it to be very clean, with courteous staff and an excellent food & beverage department. July 14, 2014
Rated 5 out of 5 by Well kept and very clean. Everything was as it should be, clean, well kept and with excellent service. August 4, 2014
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