Rated 5 out of 5 by GaryJK Very comforable
The staff was very friendly and accommodating during my recent stay. The gentleman from Mississippi at the front desk was especially helpful. I really felt valued and appreciated.
May 26, 2014
Rated 5 out of 5 by RayAtl Great Weekend
Staff at front dresk was great at check in and check out, and the other hotel staff was great too. Onlyy suggestion please get the ladies a leaf blower that were sweeping the entrance of leaves. That was a huge area for one lil broom. Keep up the great work.
December 5, 2012
Rated 4 out of 5 by RayET Hotel has all the amenities
The hotel and location is very good, staff is pleasant and helpful, overall appearance is nice, and accessibility to Nashville is easy, shuttle service, taxi, no complaints about the service or appearance, very comfortable.
April 14, 2014
Rated 3 out of 5 Convention
The food was horrible but service was good. There are only 2 elevators and the walk to your room was rather long. Our room faced the interstate and we could not completely close the windows. Fitness center had two rooms but only one room had a TV.
October 10, 2012
Rated 5 out of 5 by Teddybear72 Very Nice
Just returned from a 2 night weekend stay at this hotel and it was very nice. The room was clean and although the airport is very close by never heard the planes at night. I very much enjoyed the balcony. Will definitely be returning to this hotel
March 3, 2013
Rated 5 out of 5 by GuitarPete Like a second home to me and my family
I've stayed here often (since 1998) for the Chet Atkins convention, plus on family trips to Nashville. Comfortable rooms, excellent/helpful staff and professional management team -- at a reasonable price. One of my favorite Sheraton properlies.
July 15, 2012
Rated 5 out of 5 by bpet Wonderful Staff
The hotel staff was one of the most friendly I have ever encountered. They went above and beyond for every need. The facility was lovely.
June 2, 2014
Rated 4 out of 5 by zaq1 Mike
Great venue for a business conference and close to downtown
June 20, 2014
Rated 4 out of 5 by Melissa09 Getaway
Close to everything including downtown Nashville. Nice place to stay.
June 17, 2014
Rated 3 out of 5 by BizMan It's time to renovate.
Lobby looked nice, but rooms are old and outdated. This hotel needs some renovation.
On Monday morning, they did not have a breakfast buffet. I found it disappointing, especially as I had a busy day, and wanted an in-out experience.
May 5, 2012
Rated 4 out of 5 by Ed46 Nashville Music City
The check-in for this reservation and the week before reservation was very accomodating and the desk person went out of her way to make things pleasant. The ability to park and use the hotel shuttle to the airport was a big benefit.
June 27, 2012
Rated 4 out of 5 by RandaPanda Great hotel
Beautiful hotel, friendly staff, clean rooms, only problem was the lighting in the parking lots.
June 9, 2014
Rated 4 out of 5 by Patricia14 Reservations
Had an initial problem with this hotel changing our resv from using SPF points for room to charging room on SPG am ex. Had to call spg in order to get it done. Hotel gave us incorrect information.
April 15, 2014
Rated 4 out of 5 by GrannyCarolyn Excellent staff
Starting with Jaime at the front desk, all were helpful, knew my name, friendly and welcoming.
Meals were excellent.
Hotel's welcome and assistance to conference attendees and administration were top notch. I would come again.
April 4, 2012
Rated 5 out of 5 by Hanges07 Great Stay
This hotel did an excellent job, especially the desk staff.
Bar staff seemed overwhelmed though, with service being a bit slow.
May 27, 2014
Rated 5 out of 5 by Alison23 Excellent everything
The staff was excellent, location and everything couldn't have been better.
June 11, 2014
Rated 5 out of 5 by AmandaQ Great experience!
The staff were amazing and helpful. This includes the front desk as well as the valet and the shuttle drivers. We were traveling with our handicapped child and they went out of their way to assist us. Great experience!
August 2, 2012
Rated 5 out of 5 by Princeton2014 This Hotel is a short drive from the airport
The hotel is near the airport, however it is hard to find the location. It would be nice to have a sign in the entry of the office/industrial complex.
May 12, 2014
Rated 5 out of 5 by Charity2 Inspector/trainer
The hotel and all the staff was excellent.
The shuttle was great and always on time.
I would highly recommend the Sheraton music city hotel.
May 15, 2014
Rated 5 out of 5 by favoy oasis near the airport
this hotel has free shuttle to and from the airport, very comfortable rooms/beds and reasonable prices for meals and room service It also has a friendly staff which epitomizes southern gentility and hospitality
November 23, 2012
Rated 2 out of 5 by David46205 Hotel is old and tired
The hotel and room are old and tired. Wallpaper peeling, mold in the shower, and sink drain clogged. Service was slow in all areas. I have never seen a front desk operate so slowly when staffed by four people.
March 18, 2012
Rated 5 out of 5 by Charity2 The Hotel was great.
The hotel and all the personal were fantastic. I would recommend this hotel to anyone visiting Nashville.
May 27, 2014
Rated 4 out of 5 by KenC Great features
The Sheraton Music City hotel is a great location on the East side of Nashville. Convenient to the airport, the facilities are immaculate, and the fitness center is open 24 hours - including pool and jacuzzi.
October 21, 2012
Rated 4 out of 5 by Jackie126 I'd Go Back Again
Comfy, cozy bed!! Awesome night's sleep :)
June 9, 2014
Rated 5 out of 5 by Dor2416 THis is a beautiful hotel
Would stay here again. Very comfortable bed. Nice bathroom, has coffee maker in room and complimentary water bottles. The only thing I would have liked in the room was a safe and frig/courtesy bar.
November 16, 2012
Rated 4 out of 5 by Ric2014 Air conditioning.
Air conditioning too cold!!!!. Need to wear a jacket in order to be fine during working sessions (meeting rooms). The same problem in the halls.
April 28, 2014
Rated 5 out of 5 by Beckyb Excellent hotel
We are SPG members and absolutely loved our stay. We loved being able to have the green choice option as well. We've already recommended it to family and they have already booked their stay.
June 29, 2012
Rated 5 out of 5 by travelerKL Comfortable stay
Close to the airport (not much else around); comfortable stay; very friendly and responsive staff.
May 19, 2014
Rated 2 out of 5 by don100 issues
Front desk staff rude, could not give directions to the hotel
No recongation of mt SPG status.
I will not stay at this properity again without major changes in ways of conducting business.
November 30, 2012
Rated 3 out of 5 by HauntingCrystal Hair everywhere
Really. Can you not get this basic thing right? Hair in the toilet, hair in the sink, big black coarse thick hair in the tub and hair in the cup I was drinking my coffee from. Disgusting.
December 9, 2012