Rated 4.1 out of 5 by 359
Rated 4 out of 5 by Starnight295 the staff was professional
This hotel seemed very nice. I am a gold member and I was not clear on their specific poicies on an upgrade. Apparentally they did not have an upgrade on the last day of my stay so they would not give me one for the first 2 days.Although I had a nice room I thought I had one with a different view for my balcony.
October 25, 2014
Rated 5 out of 5 by Gregg792 Staff
You have a great staff at all levels. very helpful when asked, helpful when not asked. each took responsibility and quickly helped or answered questions when I need them. Great Job
October 24, 2014
Rated 1 out of 5 by abhspg smelly and old hotel
It was very smelly hotel, everything you order in food item its smelly, all room are smelly and there are plenty of mosquitoes in hotel waiting for you.
October 22, 2014
Rated 3 out of 5 by HamiltonJoe Not what we expected.
Very disappointed in room location, were told we got a room with a view and balcony. Spent extra money for this and received a room overlooking roof top with lots of air cond. units. Were unable to sit outside way to noisy. Ask to move rooms within minutes of arriving and told we would get a phone call they would try. Still waiting on phone call. So much for my spending extra money on a room that I did not need for a balcony with a view.
October 20, 2014
Rated 3 out of 5 by Quino The food department of this hotel is not up to SPG standards.
Although the hotel overall is indeed a 4 star hotel the food areas are less than desirable for lack of service, lack of alternatives from which to select and bad service. This hotel is good for sleeping and nothing more.
October 22, 2014
Rated 4 out of 5 by RJPJL Issues with the hotel
We book a 2 room suite and when we got to the hotel they don't have any 2 room suite in the hotel. what they have is a larger room with a king bed and a pull out couch. My husband and I were traveling with my sister and we needed to seperate sleeping areas. We were stuck and had no ther choice.
October 21, 2014
Rated 4 out of 5 by dick82 this hotel is close to airport and good shultte servic
The hotel and staff are very accommodating they act on requests as soon as possible . The restaurant has good food and service . But now for the down side the air conditioning was set to low .If out of room had to wear jackets out side of that we enjoyed our visit
October 19, 2014
Rated 5 out of 5 by MNR1407 Staff and Service Were Excellent
The only problem I had was the mattress, when I woke up every morning my back hurt so bad it took me over two hours to get going.
October 17, 2014