Rated 2 out of 5 by Moneymic Deceiving
The room looked nothing like the pictures. The room smelled and looked horrible. Maid didn't come 3pm everyday and only made the beds. Never once removed the trash.
Will not return.
November 26, 2012
Rated 1 out of 5 by Rick1947 Unacceptable service
When paying for a 2 night stay one wouldn't normally expect that a parking space on the grounds would not be available. This situation was untenable and the staff was rude as well.
July 8, 2013
Rated 2 out of 5 by McGruff No free internet, fridge, microwave, or breakfast... dated.
Overall the hotel is nice. Room was clean. Plenty of grass to walk your dog. Rooms are a little dated and loud due to the thin walls, etc. and it is by the airport... so there is fly-over noise. I think for the price I could do better. (it was expensive especially with all the TAXES)
There was no fridge, internet access was $10 a day, no free continental breakfast... the complimentary coffee is only available till 6:30am in the lobby?? The coffee maker in the room is a one cup thing that had one envelope of regular coffee. Guess my wife can have coffee. :^ | The rooms are loud with doors slamming in the metal frames down the long hallways. The sharp metal carpet strip to the bathroom was exposed.
They are pet friendly, but you need to ask for the pet policy before you book. Like the $100 fine for leaving your pet in the room unattended, etc. (maybe that is only if they disturb other guests?) But, since the room is loud, my dog felt the need to bark when the hallway doors were slammed.
I think with some minor changes this hotel could be fantastic. Right now, pretty average and kind of expensive. Thanks.
April 9, 2013
Rated 2 out of 5 by lward23 Dissapointed
The water source was cut off from midnight to 0600. Very inconvenient. I was not notified prior to arrival.
April 3, 2014
Rated 5 out of 5 by GK123 Very Nice Stay
I have been traveling on business since 1980 and this was the first time I've been upgraded to a Presidential Suite. Wow. I only wish my wife had been there also.
October 6, 2012
Rated 4 out of 5 by Ned9597 The hotel was okay
For a short business stay, this hotel was nice. It had attractive grounds and room was comfortable. it was far from attractions so not recommended for tourists.
October 23, 2012
Rated 5 out of 5 by kelgy87 Very comfortable and accomodating Hotel
The staff was very accomodating and friendly. Any issue was fixed promptly.
April 7, 2014
Rated 3 out of 5 by Bubba1321 Poor Room Quality
Nice hotel in a great location but room quality was poor. Walls are very thin so you if you have rowdy neighbors, dont expect any sleep! No private balconies.
December 14, 2011
Rated 4 out of 5 by MAC56 Great hotel -- a couple of issues
Shower did not have strong pressure which was a negative and not enough plugs near a mirror outside of the bathroom. Room was lovely--great breakfast buffet.
October 18, 2012
Rated 4 out of 5 by Ken57 This hotel has a great setting
Perched on a hill and surrounded by leafy trees, this is a lovely setting and yet minutes from the airport, Grand Ole Opry and other local attractions.
November 27, 2012
Rated 4 out of 5 by KateMPH Good property
Nice property, a bit outside of Nashville.
I want to especially thank Hasan (the shuttle driver) for his excellent service.
Great overall service.
April 15, 2012
Rated 4 out of 5 by Orbis excellent staff and sevice
excellent staff, room and location. The facility does need an upgrade and modernization. Very happy as to how we were treated and looked after.
September 6, 2012
Rated 3 out of 5 by PAT6049 Could be a great Hotel
Nice hotel hallways had odor of oldness carpets need to be changed. Breakfeast could be better Buffet. Otherwise this would be a nice hotel.
October 17, 2012
Rated 3 out of 5 by BillA poor room quality
Suite was missing mirrored door which was the only full length mirror in room. Reserved suite for ambience which was lost with open closet.
November 20, 2011
Rated 4 out of 5 by steelers3186 1st time to Nashville
This was my first time to Nashville and I enjoyed my stay. The maid did a great job cleaning my room and laid all my personal items neatly.
October 22, 2012
Rated 5 out of 5 Beautiful Hotel
Very pretty hotel and the food was delicious. Room was clean and the beds were heavenly. Slept like a baby. Would definitely recommend it.
November 18, 2012
Rated 3 out of 5 by Staci3030 Review
The hotel needs more admenties in the rooms. For the price of a nights stay I would want a refrigertor and microwave as well as FREE wifi.
December 17, 2012
Rated 5 out of 5 by cookie21 Great hotel
We loved our stay at this hotel. It was beautiful and the location was not bad for getting to downtown. Close to the Grand Ole Opery.
May 21, 2012
Rated 5 out of 5 by Xtina723 staff and amenities put it over the top
the staff was fabulous and the amenities (gym, bar/lounge, wifi) put it over the top, plus the room was large, clean and comfortable.
August 4, 2012
Rated 5 out of 5 by Manju A great restful place
from the lobby to the inner courtyard, to the guest rooms, this is a great place to get away for a restful stay. Great experience!
August 24, 2012
Rated 4 out of 5 by bryan28 Good hotel for a short stay
This is a nice hotel, but the beds aren't what I expect from a sheraton/westin brand hotel. Other than that, everything is nice.
November 3, 2011
Rated 5 out of 5 by Smith321 Attending a conference in the hotel
The rooms were comfortable, the food at the conference wonderful, hotel services were excellent and weather was just right!
October 21, 2012
Rated 5 out of 5 by TBNU Bathroom updating
My bathroom was nice, but it had signs of dirt in the grout and the tub drain would not always remain up for draining.
August 15, 2012
Rated 2 out of 5 by SStef Food Service
We should have been notified that the restaurant was closed and the bar area was the dining room with limited staff.
December 22, 2012
Rated 4 out of 5 by mike50 needs updating
the overall appearance of the motel is antiquanted. needs an overhaul. Staff is very professional.
Rooms are nice.
September 27, 2012
Rated 5 out of 5 by GRM68 Great place to stay
We enjoyed our stay. The location was a little off the beaten path but very nice. Room was excellent and spacious.
December 15, 2012
Rated 4 out of 5 by FANCYME desk personal
WAS DISAPPOINTED WITH ATTITUDE OF CLERK AT DESK UPON CHECK IN. HAD SPECIAL NEEDS AND HE SHOWED INDIFFENCE TO THEM,
December 31, 2012
Rated 5 out of 5 by AW2012 Green Initiative
A pleasant stay. Liked the option to decline housekeeping in exchange for starwood points. Friendly staff.
November 12, 2012
Rated 5 out of 5 by NickW I Will Return
I will return whenever I traval to Nashville. Close to downtown yet far enough from the hussle and bussle.
November 11, 2012
Rated 2 out of 5 by Busymama needs help
Dirty, rundown, poor service. Not at all what you expect when you stay at a Sheraton. Super disappointed.
August 3, 2012