Rated 5 out of 5 by srarm nashville
Excellent service, top rate staff, help with trouble on reservation without a hitch. shuttle to downtown excellent. thanks for a wonderful time.
June 19, 2014
Rated 4 out of 5 by CB309g Convenient to Airport
This facility is very nice, convenient to the airport and near a lot of inexpensive ethnic restaurants. We enjoyed our stay.
June 27, 2014
Rated 4 out of 5 by Patricia14 Reservations
Had an initial problem with this hotel changing our resv from using SPF points for room to charging room on SPG am ex. Had to call spg in order to get it done. Hotel gave us incorrect information.
April 15, 2014
Rated 4 out of 5 by waynem Comfortable and Professional
Stayed one night due to an early morning flight. Travel to Nashville about once a year, always stay here if it is an option.
June 25, 2014
Rated 5 out of 5 by favoy oasis near the airport
this hotel has free shuttle to and from the airport, very comfortable rooms/beds and reasonable prices for meals and room service It also has a friendly staff which epitomizes southern gentility and hospitality
November 23, 2012
Rated 2 out of 5 by David46205 Hotel is old and tired
The hotel and room are old and tired. Wallpaper peeling, mold in the shower, and sink drain clogged. Service was slow in all areas. I have never seen a front desk operate so slowly when staffed by four people.
March 18, 2012
Rated 4 out of 5 by KenC Great features
The Sheraton Music City hotel is a great location on the East side of Nashville. Convenient to the airport, the facilities are immaculate, and the fitness center is open 24 hours - including pool and jacuzzi.
October 21, 2012
Rated 5 out of 5 by Deloverck Mr.
Was very happy with the staff assistance on all the requests asked for and the service during our banquet.
June 30, 2014
Rated 5 out of 5 by Shar44 Clean and Friendly
Great hotel staff was great room was clean love the little details will stay here again.
July 1, 2014
Rated 5 out of 5 by Dor2416 THis is a beautiful hotel
Would stay here again. Very comfortable bed. Nice bathroom, has coffee maker in room and complimentary water bottles. The only thing I would have liked in the room was a safe and frig/courtesy bar.
November 16, 2012
Rated 5 out of 5 by Beckyb Excellent hotel
We are SPG members and absolutely loved our stay. We loved being able to have the green choice option as well. We've already recommended it to family and they have already booked their stay.
June 29, 2012
Rated 5 out of 5 by bpet Wonderful Staff
The hotel staff was one of the most friendly I have ever encountered. They went above and beyond for every need. The facility was lovely.
June 2, 2014
Rated 2 out of 5 by don100 issues
Front desk staff rude, could not give directions to the hotel
No recongation of mt SPG status.
I will not stay at this properity again without major changes in ways of conducting business.
November 30, 2012
Rated 3 out of 5 by HauntingCrystal Hair everywhere
Really. Can you not get this basic thing right? Hair in the toilet, hair in the sink, big black coarse thick hair in the tub and hair in the cup I was drinking my coffee from. Disgusting.
December 9, 2012
Rated 4 out of 5 by Crenshaw This hotel has nice features
The room were okay! The grounds are beautiful. 1st floor has good eye appeal.
June 30, 2014
Rated 4 out of 5 by Lisacblake Enjoyed out stay
Had a wonderful stay. Just wished the drinks at the bar weren't so pricey...
June 30, 2014
Rated 4 out of 5 by Bajan72 Stay June 2014
My accommodation was pleasant, comfortable and enjoyable.
July 5, 2014
Rated 3 out of 5 by Lambchop1 Food
Awful. Need to improve!!!
July 13, 2014
Rated 2 out of 5 by Moneymic Deceiving
The room looked nothing like the pictures. The room smelled and looked horrible. Maid didn't come 3pm everyday and only made the beds. Never once removed the trash.
Will not return.
November 26, 2012
Rated 5 out of 5 by Princeton2014 This Hotel is a short drive from the airport
The hotel is near the airport, however it is hard to find the location. It would be nice to have a sign in the entry of the office/industrial complex.
May 12, 2014
Rated 1 out of 5 by Rick1947 Unacceptable service
When paying for a 2 night stay one wouldn't normally expect that a parking space on the grounds would not be available. This situation was untenable and the staff was rude as well.
July 8, 2013
Rated 4 out of 5 by BobAshley5686 Hotel has great rooms and conference rooms
the hotel meets your needs for comfort
July 8, 2014
Rated 2 out of 5 by McGruff No free internet, fridge, microwave, or breakfast... dated.
Overall the hotel is nice. Room was clean. Plenty of grass to walk your dog. Rooms are a little dated and loud due to the thin walls, etc. and it is by the airport... so there is fly-over noise. I think for the price I could do better. (it was expensive especially with all the TAXES)
There was no fridge, internet access was $10 a day, no free continental breakfast... the complimentary coffee is only available till 6:30am in the lobby?? The coffee maker in the room is a one cup thing that had one envelope of regular coffee. Guess my wife can have coffee. :^ | The rooms are loud with doors slamming in the metal frames down the long hallways. The sharp metal carpet strip to the bathroom was exposed.
They are pet friendly, but you need to ask for the pet policy before you book. Like the $100 fine for leaving your pet in the room unattended, etc. (maybe that is only if they disturb other guests?) But, since the room is loud, my dog felt the need to bark when the hallway doors were slammed.
I think with some minor changes this hotel could be fantastic. Right now, pretty average and kind of expensive. Thanks.
April 9, 2013
Rated 5 out of 5 by sobercharlie Great Hotel
Always 1st class.Would highly recommend.
July 7, 2014
Rated 5 out of 5 by Hanges07 Great Stay
This hotel did an excellent job, especially the desk staff.
Bar staff seemed overwhelmed though, with service being a bit slow.
May 27, 2014
Rated 5 out of 5 by Charity2 Inspector/trainer
The hotel and all the staff was excellent.
The shuttle was great and always on time.
I would highly recommend the Sheraton music city hotel.
May 15, 2014
Rated 4 out of 5 by Ric2014 Air conditioning.
Air conditioning too cold!!!!. Need to wear a jacket in order to be fine during working sessions (meeting rooms). The same problem in the halls.
April 28, 2014
Rated 4 out of 5 by RandaPanda Great hotel
Beautiful hotel, friendly staff, clean rooms, only problem was the lighting in the parking lots.
June 9, 2014
Rated 5 out of 5 by GK123 Very Nice Stay
I have been traveling on business since 1980 and this was the first time I've been upgraded to a Presidential Suite. Wow. I only wish my wife had been there also.
October 6, 2012
Rated 4 out of 5 by Ned9597 The hotel was okay
For a short business stay, this hotel was nice. It had attractive grounds and room was comfortable. it was far from attractions so not recommended for tourists.
October 23, 2012