Sheraton Dallas Hotel by the Galleria

  • 4801 Lyndon B. Johnson Freeway
  • Dallas,
  • Texas
  • 75244
  • Estados Unidos
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Rated 4 out of 5 by 44 reviewers.
Rated 5 out of 5 by The staff The staff worked hard to ensure my request was fulfilled after there was a mix-up on a deadline for an item sent out for cleaning. They are friendly and professional. 16 de abril de 2014
Rated 5 out of 5 by Business trip with a vacation feel The staff was pleasant and genuine. The rooms were very clean and the bathroom was pleasantly clean. The pool was clean even though the weather was a bit chilly for us to take advantage of it. 14 de abril de 2014
Rated 5 out of 5 by Super experience! We were in Dallas for the Final Four. The staff was wonderful, helpful and accommodating in every way. Super nice man at the front desk arranged a car and driver to drive us to and from the games and there was a free shuttle to close restaurants and the Galleria mall. The bar/restaurant staff stayed open LATE for us when we returned from the games. The staff there was terrific - so pleasant (and tired, I'm sure)! Overall couldn't have been more pleased! 9 de abril de 2014
Rated 5 out of 5 by Quick Stopover Stopped here several days after a previous stay and found a consistent experience coinciding with my first review. 8 de febrero de 2014
Rated 5 out of 5 by Great 1 Night Stay We stayed at Sheraton Dallas Hotel by the Galleria just for a night. We arrived very late and the receptionist upgraded us to the Club Floor, which was very nice of him. Unfortunately, the Club Lounge was closed during the Christmas time. We were given complementary breakfast at the hotel restaurant. The lobby is nicely renovated for a Sheraton and the room was clean. We had a great 1 night stay. The only negative I could mention about this hotel is the road construction on highway 635. Traffic can be bad at times. But this has nothing to do with the hotel itself. This is a great Sheraton to stay at. 8 de enero de 2014
Rated 5 out of 5 by Modern for a Sheraton This Sheraton was particularly modern and updated on the inside for a Sheraton. Typically I find most Sheraton's to be of a mediocre design and appointment. This Sheraton however had a very modern feel. The club lounge was closed becuase of the Christmas holiday and as a result we were given a voucher for free breakfast in the restaurant as well as 2 free appetizers in the bar. The bar was very nice and the bartender was very friendly. The older man working the breakfast buffet, I believe he was Hispanic, was one of the most friendly hotel employees I have encountered in the Starwood collection of hotels. He was a pleasure to talk to and made my wife and I's day. The location is convenient to both I-635 as well as the shopping and eateries of the Galleria. 3 de enero de 2014
Rated 5 out of 5 by Excellent stay! Hotel room was clean and comfortable. Received upgrade and free parking for being platinum SPG member. Will come again. 20 de diciembre de 2013
Rated 5 out of 5 by Great stay...great staff I had the pleasure of staying at the Sheraton Dallas Hotel by the Galleria in November, 2013 while in Dallas for business. I'm not a fan of chain hotels but this one was a most pleasant surprise. Thoroughly enjoyed my stay, largely because of the highly professional and friendly staff....everyone from the van drivers, to the front desk staff, from the lunch server to the restaurant managers. The appearance and cleanliness were top-notch and pleasant. I was trying to think of something to mention that would need improvement but I came up empty. I'd like to single out a few individual staffers who impressed me very much: Shunte (front desk agent), Ben (valet/van desk), and everyone in The Front Yard Restaurant (Pete Hernandez, Stephen Williams, Fernando, Valerie and Maribel). I usually make it a practice to avoid restaurants in hotels, but I'm glad I changed my mind this time. I would definitely choose to stay there again if in Dallas, and highly recommend it to anyone else. It always comes down to the staff! Connie W Kansas City, MO 25 de noviembre de 2013