Rated 5 out of 5 by kevbot Quick Stopover
Stopped here several days after a previous stay and found a consistent experience coinciding with my first review.
8 de febrero de 2014
Rated 5 out of 5 by Emonallica Great 1 Night Stay
We stayed at Sheraton Dallas Hotel by the Galleria just for a night. We arrived very late and the receptionist upgraded us to the Club Floor, which was very nice of him. Unfortunately, the Club Lounge was closed during the Christmas time. We were given complementary breakfast at the hotel restaurant. The lobby is nicely renovated for a Sheraton and the room was clean. We had a great 1 night stay.
The only negative I could mention about this hotel is the road construction on highway 635. Traffic can be bad at times. But this has nothing to do with the hotel itself. This is a great Sheraton to stay at.
8 de enero de 2014
Rated 5 out of 5 by kevbot Modern for a Sheraton
This Sheraton was particularly modern and updated on the inside for a Sheraton. Typically I find most Sheraton's to be of a mediocre design and appointment. This Sheraton however had a very modern feel. The club lounge was closed becuase of the Christmas holiday and as a result we were given a voucher for free breakfast in the restaurant as well as 2 free appetizers in the bar. The bar was very nice and the bartender was very friendly. The older man working the breakfast buffet, I believe he was Hispanic, was one of the most friendly hotel employees I have encountered in the Starwood collection of hotels. He was a pleasure to talk to and made my wife and I's day. The location is convenient to both I-635 as well as the shopping and eateries of the Galleria.
3 de enero de 2014
Rated 5 out of 5 by Frank8 Excellent stay!
Hotel room was clean and comfortable. Received upgrade and free parking for being platinum SPG member. Will come again.
20 de diciembre de 2013
Rated 5 out of 5 by Connie713 Great stay...great staff
I had the pleasure of staying at the Sheraton Dallas Hotel by the Galleria in November, 2013 while in Dallas for business. I'm not a fan of chain hotels but this one was a most pleasant surprise. Thoroughly enjoyed my stay, largely because of the highly professional and friendly staff....everyone from the van drivers, to the front desk staff, from the lunch server to the restaurant managers. The appearance and cleanliness were top-notch and pleasant. I was trying to think of something to mention that would need improvement but I came up empty. I'd like to single out a few individual staffers who impressed me very much: Shunte (front desk agent), Ben (valet/van desk), and everyone in The Front Yard Restaurant (Pete Hernandez, Stephen Williams, Fernando, Valerie and Maribel). I usually make it a practice to avoid restaurants in hotels, but I'm glad I changed my mind this time. I would definitely choose to stay there again if in Dallas, and highly recommend it to anyone else. It always comes down to the staff!
Kansas City, MO
25 de noviembre de 2013
Rated 5 out of 5 by Phoenix13 Wonderful Service
Our annual romantic vacation turned into a "stay-cation" after a series of unfortunate events. But nonetheless, I was looking forward to a great weekend. I was wrong: IT WAS A WONDERFUL WEEKEND! Upon checking in, I was promptly greeted by Edgar at the SPG designated check-in counter. Shaute assisted with the correction to the wireless internet charge upon checkout. GREAT SERVICE ALL AROUND!
29 de octubre de 2013
Rated 5 out of 5 by Mia430 Exceeded My Expectations
WOW!!!!!!!!!! I mean they really exceeded my expectations. Quick check-in, no waiting for my room to be ready.The room size was great, Nice and Clean. Plenty of towels. Shuttle service to and from the Galleria Mall. EXCELLENT breakfast buffet, free parking and internet for that weekend. 24 hour security. The staff Awesome. Best hotel bar I have been to in a long time. To me it was better than the Bar/s in Vegas. Can't wait to go back.
5 de agosto de 2013
Rated 5 out of 5 by Monica **This hotel should be a 5 Star....
Being an SPG rewards member is great. There is such a variety of 4 star hotels to choose from.I travel quite frequently to Dallas, TX. My first choice of hotels to stay at. Would be the Sheraton by Galleria. The staff there are always friendly and accommodating.They make you feel so welcome. This last trip I booked for 2 days. When I had got there to my room wasn't ready. Miss Gloria was apologetic,and offered me 2 coupons for drinks and an appetizer. She was very delightful, knowledgeable and professional. I had a beautiful king corner suite room. My room was clean & comfortable. From the pool to the parking lot. I give this hotel 5 stars. Thank you Sheraton.
30 de junio de 2013