シェラトン・ダラスホテルギャレリア

  • アメリカ合衆国
  • 75244
  • テキサス,
  • Dallas
  • 4801 Lyndon B. Johnson Freeway
  • マップ

空室状況&料金

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1室 1 , 大人1名 大人1 , お子様1名 お子様0
Rated 4 out of 5 by 112 reviewers.
Rated 5 out of 5 by amazing service Highly recommend this property! Service was fantastic. Great location. May 14, 2015
Rated 5 out of 5 by Excellent stay at Sheraton Galleria This hotel is a clean, modern hotel that is very reasonable for Dallas! The beds are very comfortable and the rooms are pretty large. Best of all though, is Edgar who works at the front desk. He goes above and beyond to make sure you have an amazing stay and is the poster child for customer service. I have stayed there twice and both times he has me feel like a VIP!!! He is definitely an amazing employee. Bravo Sheraton! April 19, 2015
Rated 4 out of 5 by Great features but rooms smelled like smoke The room and hotel were great. The hallway smelled like smoke because someone was smoking. We could smell the smoke in our room. We had to put a towel under our door. March 24, 2015
Rated 1 out of 5 by AVOID AT ALL COSTS The good news is the staff is nice and truly cared. The bad news - they are overwhelmed by multiple problems. First, the club room has NOTHING in it - the website tells you about hot and cold food both in afternoon and mornings - BEWARE - there is NOTHING in the club room, that includes food, newspapers, protien bars, hot and/or cold food. NOTHING literally. The hallways are from the 1960s - light fixtures are the very old fourscent lights and most had cobwebs on them. Towels in bathroom were like a throwback from the past. Bed spread was dirty. No one in housekeeping spoke a word of English. Front desk WAS NICE and TRIED to help, but the hotel just had too many problems to be effective. Note the lobby has been re-done. Bartender, a young guy, was rude and just played with his smartphone. And the 'new' floor - which one would rarely notice, was this new white tile, but it had SPILLS/STAINS from all the kids who were at the hotel so it was filthy from the rain and sleet outside, as well as the people who spilt coffee/sodas. Stay at Westin Galleria, a really nice hotel, or there is a nearby Hilton, on the same street as this hotel, that is much newer. NOt sure why SPG keeps this in their portfolio. AGain, staff tries but you can only do so much with so little to work with! February 26, 2015
Rated 5 out of 5 by Great Hotel Hotel stay was wonderful , everything was great from the checkin to the checkout. February 15, 2015
Rated 5 out of 5 by Great Stay This is a lovely hotel. The staff are excellent, especially the bar manager and his staff. They really made the business trip much more enjoyable. The beds are really comfortable as well. February 2, 2015
Rated 3 out of 5 by Just OK This hotel is just ok...while the lobby looks great, the rooms are average or should I say my room was just average, it in need of a make over. Head board was damaged and used coffee tops was with coffee maker. Parking is terrible, barricade arms around hotel, make it appears that this is a trouble area. January 2, 2015
Rated 2 out of 5 by Terrible elevators! There are only three elevators for the whole hotel,so the wait time is at best far too long. On December 21 all three elevators completely shut off forcing guests to haul luggage up/down 15 floors of stairs ~ a total disaster for guests. When contacting the front desk the only message was "we're working on it"; no apologies or estimate of when the problems would be fixed. This should never happen in a 15 story hotel ~ can you imagine what would happen in an emergency situation? December 22, 2014
  • 2015-05-26T20:43:47.886-05:00
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