Rated 3 out of 5 by spencer1234 Needs some work
I stay here often. Staff is great and facilty not bad. Needs: new shower fixtures, carpet and overall facelift. Also one elevator was not finctioning for a week.
August 18, 2012
Rated 4 out of 5 by Baby1970 Facilities cleanliness
Overall the facility observed proper cleanliness except in the pool/fitness center area, particularly the bathroom. The bathroom area was far less than sanitary.
August 24, 2012
Rated 4 out of 5 by vicki5 Loud exhaust fan but Dog friendly
The fan in bathroom made loud noise every time it was turned on. Also air conditioner was permanently set and we could not adjust, turn off, make warmer, etc.
August 25, 2013
Rated 1 out of 5 by RickM smelly and unclean
This hotel does not meet starwood or Sheraton standards. I travel 45 weeks a year.The halls smelled, the bathrooms were rusty,and I was served spoiled food.
September 26, 2012
Rated 5 out of 5 by BJPA GREAT HOTEL
This hotel & their Staff always go above & beyond the call of duty to make you feel like a VALUED GUEST....Nothing is to much !!!!!!
April 21, 2014
Rated 2 out of 5 by DAS12345 Dining Room
I would like to compliment Mike that works in your dining room. He is a professional and is very courteous. He is truly an asset to your organization.
September 13, 2013
Rated 5 out of 5 by Steve2080 Annual conference
The Sheraton's staff did a wonderful job with the qualify of the food and service provided to our group over the three days. Very good job.
March 1, 2014
Rated 5 out of 5 by TyFamily Another great stay
Sheraton Harrisburg has become a yearly tradition for our family. My sons absolutely love your hotel. We look forward to seeing you next August.
September 5, 2012
Rated 3 out of 5 by KDNAPLES needs some upgrades
I love Starwood, but this hotel needs some upgrades. Elevator was not working when I
was leaving to check out on Wed. noon & this was not good.
August 27, 2012
Rated 4 out of 5 by MilFam Potential disaster
My husband has been deployed and this was our first time in a long time that we had been able to take a family vacation and for some reason our rooms were not booked the way we had originally booked them, then we had to move rooms twice. The hotel was extremely full, due to teen sports teams playing the weekend we were there. The staff was very accomodating, which made our potentially disasterous vacation, bareable. Upon going to our rooms the halls were a mess, not due to lack of staff doing their job, but due to the lack of consideration of the team coaches and parental guidance. Once these issues were reported, it was fixed immediately. It is very unfortunate that we have to deal with this type of behavior when coming to a hotel that we expect to get top notch service from, especially when being an owner member. The staff did try their best to accommodate us to the best of their ability but we still feel a bit slated in that we didn't get the full feel of the family vacation that we expected to get. Hopefully next time this doesn't happen. I guess check and make sure there aren't any sports team events going on when you plan a vacation!!
August 12, 2012
Rated 5 out of 5 by baltimore54 Beautiful enviroment, clean rooms
Wonderful, had a great time during the short stay, brought a friend who was very impressed. Staff was wonderful and environment beautiful.
August 11, 2013
Rated 1 out of 5 by vhhhhhh total nightmare
rooms smelled like smoke,crew smokes by back door,only one elevator worked.had to use stairs when housekeeping was working total nightmare
August 9, 2012
Rated 4 out of 5 Easy access off parkway
Good location near amenities, shops and restaurants, not scenic area but convenient to all and very clean rooms with personable staff!
August 30, 2012
Rated 2 out of 5 by Peep59 Disapointed
Lamp broken between beds. Stains on the ceiling. Rust stains on the bathroom floor. Was surprised at the condition of this property.
August 19, 2013
Rated 4 out of 5 by cun25 Very nice hotel,good location,close to restaurants,shops. About 15 minutes from Hersey Park.
disappointed with the ventilation system in the bathroom, even the ceiling was soaked when using the shower, leaving a mildew odor..
July 25, 2012
Rated 5 out of 5 by Nina715 The hotel is a great place to stay
The hotel is clean and the room was very comfortable. The front desk staff was very helpful, informative, professional and nice.
October 20, 2012
Rated 5 out of 5 by puz22 This hotel has great features
Hotel met all our needs. Breakfast buffet was good. Bar service was very slow. Rooms clean. Housekeeping late in cleaning rooms.
November 29, 2012
Rated 3 out of 5 by TxnsnPA Great proximity to many venues.
Great location with regards to many venues. The hotel houses a nice restaurant and bar and pool. personnel are accommodating.
December 27, 2013
Rated 3 out of 5 by JayN Adequate.
Public area are very nice. Hallways are dreary, poorly lit and in need of a facelift. Rooms are adequate but nothing special
November 19, 2012
Rated 4 out of 5 by SJR22 Suburban Sheraton
This was a nice predictable Sheraton, just off the Interstate. Staff was nice, facilities just about what you might expect.
April 17, 2013
Rated 4 out of 5 by PM47 Good value
Decent common areas, rooms are a little tired but clean and comfortable.
May 21, 2014
Rated 3 out of 5 by tvpoor Poor TV
HD TV but cable channels not in HD. Limited number of channels compared to lobby and exercise room. Remote poor and slow.
December 10, 2012
Rated 5 out of 5 by rummy comfort
Hotel is a comfortable setting and is the perfect for a mom to get away alone and enjoy the bed, tv and cozy atmosphere.
October 28, 2013
Rated 5 out of 5 by Bodyman930 Outstanding Staff
I have traveled and stayed at a lot of hotels and I must say that your staff was the best I have ever encountered.
October 15, 2013
Rated 3 out of 5 by Jbfc Ok hotels
The furniture was all new and nice. The wallpaper was stained and peeling. The air conditioner unit was very loud.
April 15, 2013
Rated 5 out of 5 by cannolilover Nice place
Outstanding customer service by all of the staff - friendly and courteous.
Super comfy beds!
April 14, 2014
Rated 4 out of 5 by Angel27 We stay here every year!
The hotel and rooms are very clean. Staff is very nice and helpful. We always enjoy the buffet breakfast.
March 3, 2014
Rated 5 out of 5 by LAG10813 Great location and comfortable beds!
The hotel was easily accessible from many points. The down bedding enabled a truly comforatble night of sleep.
October 11, 2013
Rated 1 out of 5 by Buddy509 They need work
Bed was broke!, TV remote worked poorly, shower curtain was broke and Bathroom had hair every where!
February 21, 2014
Rated 5 out of 5 by Mar26 This hotel has outstanding service
From the moment I register, to the fantastic dining experience, to check-out, this hotel is outstanding!
October 7, 2012