シェラトン・ハリスバーグハーシーホテル

  • アメリカ合衆国
  • 17111
  • ペンシルバニア,
  • ハリスバーグ
  • 4650 Lindle Road
  • マップ

空室状況&料金

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1室 1 , 大人1名 大人1 , お子様1名 お子様0
Rated 3.5 out of 5 by 411 reviewers.
Rated 2 out of 5 by Poor room amenities The room had no clock. That is the first time I ever stayed at any hotel where the room had no clock.. In addition to that there was not reading light between the beds. if you read at night you had to exit bed to turn light off.. I've stayed at hotels all over the world - I was hoping to come back to your hotel - not sure at this point. June 26, 2015
Rated 1 out of 5 by Keep Driving!! The following was emailed to the hotel on 6/13 & I was informed on 6/15 it was passed along to both the General Manager, Tom Dickert, and Assistant General Manager, no one has gotten back to me. This is how much they care about contacting customers regarding their stay experience. We paid an extra $45 to upgrade to Club - what a waste! Our daughter will be going to college in your area, but I must say when we visit her we will not be staying at this hotel. When we went to our room we found food & utensils in front of various rooms on the floor. They were there when we checked in & out - I have pictures if you would like me to send them to you. There was a 1/2 eaten bowl of strawberries with utensils right outside our door our entire stay - just gross. The fold out bed was horribly uncomfortable & there were no pillows in the room - which we did not find out about until 10:00pm. The hook in the bathroom to hold clothes was on the counter, not fixed. The Club Level offerings in the evening were supposed to be hot, but the centers were not & in some cases uncooked. The grapes my daughter took had mold underneath. Just gross. And the person working that evening was not friendly. On the positive side: The young lady in the Club Level in the morning, when I went to go get a cup of tea, was just lovely. Very friendly & helpful. We ate breakfast downstairs & were in a hurry. While the food was unremarkable, the people were very friendly & helpful. They understood our need to get in & out which we greatly appreciated. June 20, 2015
Rated 4 out of 5 by Nice place doesnt accomodate height Loved my stay at this hotel the staff was friendly and the bed was very comfortable. My only issue was the height lf the showers I am 6'4 and the shower was hitting me chesg level no matter how I adjusted it. It was a pain to wash my hair. Besides that I would recommend use of this hotel to other coaches for basketball tournaments in the area. June 8, 2015
Rated 1 out of 5 by Be aware, you attempting a big mistake. They ruined our vacation. we booked a club floor room and the front desk representative told us the furniture is not update contradicting to the website. the bathroom was dirty. we asked for extra blanket but did not get it till next day. the service at the lounge is the worst part of our stay. The servant was unprofessional & rude. literally we felt that we paid 452$ to be humiliated by the SPG. On top of that, no body care to call or respond to our request on the customer survey May 14, 2015
Rated 5 out of 5 by May Stay Great service and facility May 8, 2015
Rated 1 out of 5 by Disappointed I was very disappointed in my recent stay at the Shaeraton Harrisburg. I had stayed there in the past and had a pleasant experience. Typically I stay at another hotel chain but was attending a two day conference in the hotel. I did receive the king size room that I requested but I must say that it was dingy and dirty. It was on the bottom floor of the hotel and smelled musty. The floors had not been vaccuumed as there was black fuzz all over them. The walls were dark and dingy with peeling paper and the carpet was lumping in the middle. Our mini fridge was not cold and to make matters much worse when I turned down the sheets for bed there was hair on the sheets (which appeared to be from un-namable parts) as well as holes in the sheets. We had planned to upgrade before our stay to the club level but I had left a message for the chef to call me as I was curios if they offered a gluten free breakfast and never received a call back. I wish I would have upgraded anyway because Im sure the rooms had to be better. I have even stayed in much lower rated hotels with better ammeneties and a cleaner atmosphere. After contacting the manager they did move us to another room. He stated they would move us to a better room but it was basically the same just not as dirty. The second day of our stay was even worse. My husband went to the restraunt to get me breakfast he got two eggs, two slices of bacon and a banana and they charged him for the 14.99 buffet. When he brought the breakfast back to the room it was raw the whites of the eggs were even runny. I took the breakfast back and they stated that they would refund my card but the refund has still not appeared. There was no complimentary coffee in the lobby. The manager credited me with 2000 star points but honestly I will never stay at a Sheraton again. Even the cheaper less prestigous hotels are cleaner, offer coffee and have more ammeneties. Oh and I forgot our new room has a leaky faucet. April 13, 2015
Rated 2 out of 5 by Dreary and rude This property is in need of a bit of work, both physically and on its staff. Rooms had peeling wallpaper, water stained ceilings, cobwebs, caked on dirt and a general smell of mustiness that a bottle of Febreze purchased at the adjacent Target could not seem to improve. The age of the property, however, was eclipsed by the rude front desk staff. One of our key cards stopped working and the staff insisted it was someone else's key, though it had been in my possession for the duration of my visit. Instead of simply fixing it, the desk clerk tried to insist it was not ours and gave us a hard time about it before verifying our information and fixing the key. Very odd. There are other properties in better repair that I would recommend on a next trip here, and would go out of my way to avoid the bizzare staff that exacerbated the run-down experience. March 15, 2015
Rated 5 out of 5 by Great Place to Stay I stay at this hotel regularly for business. I am always picked up from the airport quickly by excellent drivers that make me feel welcome. The hotel staff is very friendly and pleasant especially Scott Hodgson. Everytime I'm there he goes above and beyond to make my stay amazing. I would recommend this hotel to my friends and other staff at my business. March 10, 2015
  • 2015-07-03T13:47:37.157-05:00
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