Rated 5 out of 5 by HunterA Great Staff
Staff upgraded me as a Gold member to the Club level and gave me free breakfast in the lounge!
Hotel was clean, new, and nice.
November 6, 2012
Rated 4 out of 5 by TangoTennisArgentina comfortable, clean, new, close to highways
Nice Sheraton option in the DC area and close to Dulles airport.
Nice gym and pool facilities. Convenient club lounge access.
September 11, 2012
Rated 5 out of 5 by Tribunes Very pleasant hotel stay
Really enjoyed my stay. Staff quite friendly and welcoming. Rooms were clean and comfortable. Room service surprisingly quick!
March 10, 2013
Rated 4 out of 5 by energywhiz Eh
Still no recognition of being a frequent guest. Room clean, upgraded to club level. Staff at front desk going through motions.
August 13, 2012
Rated 2 out of 5 by stevew2619 Could Not Find Me
I tired to use my points....hotel was mobbed. Could not find my reservation ...could not use my star points, had to pay cash
June 3, 2013
Rated 3 out of 5 by Gaurav01 Needs Improvement
I am SPG gold member. I had access to the lounge as well as the restaurant access for breakfast.
For the lounge, I would rate them as below average. The breakfast guys was at least seen around, but the guy during the evening was never seen. He was always in the pantry either SMSing or talking to some one. There was no attention provided to the need of the guest.
As for the availability of breakfast., of the 5 days I stayed,
1. 3 days there was limited to no bread available. The attendant was informed and he mentioned that he had asked for it.
2. The cut fruits are supposed to be fresh, For 2 of the 5 days, the fruits were stale., Moved over from earlier night.
3. I would recommend that you put Name tags to the items you keep there. Being a vegetarian, it was a challenge to know what the items were. And the in the evening there was no one available to answer.
4. Most of the items during all the week days, in the evening, contained meat. You need to provide some hot snacks for guys who do not eat meet.
Well I have more , but I think you should start to work on these. I will be visiting Herndon after 4 weeks, I will see if the recommendations are incorporated,
January 19, 2013
Rated 3 out of 5 by LasVegas Good facilities, awful food
The rooms at the Sheraton Dulles are good but the food from the restaurant, room service, and on the club floor is awful.
March 8, 2013
Rated 5 out of 5 by DanMc Great
Had a great stay, the air muesum was fantastic. Hotel had a free shuttle there and back
April 26, 2014
Rated 5 out of 5 by Arkady226 Great Staff
From reception to the dining room to the housekeeping - the staff are excellent. Friendly, courteous, professional.
August 16, 2013
Rated 4 out of 5 by Knox16 Just right
Rooms are good, food is fine in restaurant. Lounge food needs upgrading.
Good steady place to stay and fair prices
February 29, 2012
Rated 5 out of 5 by Nick1956 Great Starwoods property
From the front desk staff to everyone else we encountered we felt welcome and special. Great rooms and very clean.
October 15, 2013
Rated 4 out of 5 by Fearless99 Enough to feel homely
It serves my travel needs and there are adequate facilities to meet most of my expectation.
April 14, 2014
Rated 4 out of 5 by Geoffrey50 Great staff
Accomodations were great, staff was friendly and professional and SPG points program is best in the business.
December 5, 2012
Rated 5 out of 5 by BostonStay Oct 2013 Stay
Everyone went out of their way to make sure I was welcome. Front desk and lounge personnel were exceptional.
October 14, 2013
Rated 4 out of 5 by Knox16 Great weekend rates
Really treat Platinum members well. Great rates on Friday and Saturday nights. Small hotel but nice staff.
February 25, 2013
Rated 5 out of 5 by GBOG Great staff.
The front desk staff was helpful in getting me oriented to the area.
May 5, 2014
Rated 5 out of 5 by Hokievt Always a great place to stay. Terrific Staff
The staff is great and very helpful. Location is good for access to all areas. Very consistent property.
June 28, 2013
Rated 5 out of 5 by casiebert Guest Focused
I've never stayed in a hotel anywhere in the world where the staff was more friendly and helpful.
December 9, 2013
Rated 5 out of 5 by Chief55 Great staff
The registration staff were great-- fast, efficient and very helpful with directions and advice.
October 18, 2012
Rated 3 out of 5 by MarionBerry They have an indoor swimming pool?
The room key didn't work to access the indoor pool during hours that the pool was open.
March 4, 2014
Rated 5 out of 5 by Knox16 Great weekend stay
Prices on weekend especially for seniors are incredible. Facility very solid and a strong value
September 23, 2013
Rated 5 out of 5 by LucB Short stay Dulles
The price/quality ratio is very high. This stay especially transportation services were great.
April 8, 2013
Rated 4 out of 5 by L3B3 Clean and convenient
i stay here when I need a clean and convenient place. Works every time and I travel alot.
February 6, 2012
Rated 4 out of 5 by Knox16 Good service
excellent folks there...not grand but steady and reliable. What you see is what you get.
December 18, 2012
Rated 4 out of 5 by Susanna87 Staff
Check in staff, restaurant staff, and all were very polite, friendly and responsive.
March 25, 2013
Rated 4 out of 5 by BiztravelerDee Great hotel near IAD
Great location near IAD airport with shuttle service and Sheraton quality property.
September 13, 2012
Rated 4 out of 5 by MiaCoupon Nice Stay
The only "complaint" we had was that the pool didn't open until 5pm each day.
February 4, 2013
Rated 4 out of 5 by Curt959 Hotel has friendly staff
Every hotel staff member was exremely friendly. Facilities was very clean.
March 14, 2013
Rated 5 out of 5 by Debbomb Great Staff
The staff was bending over backwards to make sure our stay was wonderful.
June 19, 2013
Rated 5 out of 5 by mjb123 Great place to stay
Great place to stay. Quiet and comfortable. Good food at the restaurant.
May 13, 2012