Sheraton Herndon Dulles Airport Hotel

  • 13715 Sayward Boulevard
  • Herndon,
  • Virginia
  • 20171
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.9 out of 5 by 203 reviewers.
Rated 5 out of 5 by Great Staff Staff upgraded me as a Gold member to the Club level and gave me free breakfast in the lounge! Hotel was clean, new, and nice. November 6, 2012
Rated 4 out of 5 by comfortable, clean, new, close to highways Nice Sheraton option in the DC area and close to Dulles airport. Nice gym and pool facilities. Convenient club lounge access. September 11, 2012
Rated 5 out of 5 by Very pleasant hotel stay Really enjoyed my stay. Staff quite friendly and welcoming. Rooms were clean and comfortable. Room service surprisingly quick! March 10, 2013
Rated 4 out of 5 by Eh Still no recognition of being a frequent guest. Room clean, upgraded to club level. Staff at front desk going through motions. August 13, 2012
Rated 2 out of 5 by Could Not Find Me I tired to use my points....hotel was mobbed. Could not find my reservation ...could not use my star points, had to pay cash June 3, 2013
Rated 3 out of 5 by Needs Improvement I am SPG gold member. I had access to the lounge as well as the restaurant access for breakfast. For the lounge, I would rate them as below average. The breakfast guys was at least seen around, but the guy during the evening was never seen. He was always in the pantry either SMSing or talking to some one. There was no attention provided to the need of the guest. As for the availability of breakfast., of the 5 days I stayed, 1. 3 days there was limited to no bread available. The attendant was informed and he mentioned that he had asked for it. 2. The cut fruits are supposed to be fresh, For 2 of the 5 days, the fruits were stale., Moved over from earlier night. 3. I would recommend that you put Name tags to the items you keep there. Being a vegetarian, it was a challenge to know what the items were. And the in the evening there was no one available to answer. 4. Most of the items during all the week days, in the evening, contained meat. You need to provide some hot snacks for guys who do not eat meet. Well I have more , but I think you should start to work on these. I will be visiting Herndon after 4 weeks, I will see if the recommendations are incorporated, January 19, 2013
Rated 3 out of 5 by Good facilities, awful food The rooms at the Sheraton Dulles are good but the food from the restaurant, room service, and on the club floor is awful. March 8, 2013
Rated 5 out of 5 by Great Had a great stay, the air muesum was fantastic. Hotel had a free shuttle there and back April 26, 2014
Rated 5 out of 5 by Great Staff From reception to the dining room to the housekeeping - the staff are excellent. Friendly, courteous, professional. August 16, 2013
Rated 4 out of 5 by Just right Rooms are good, food is fine in restaurant. Lounge food needs upgrading. Good steady place to stay and fair prices February 29, 2012
Rated 5 out of 5 by Great Starwoods property From the front desk staff to everyone else we encountered we felt welcome and special. Great rooms and very clean. October 15, 2013
Rated 4 out of 5 by Enough to feel homely It serves my travel needs and there are adequate facilities to meet most of my expectation. April 14, 2014
Rated 4 out of 5 by Great staff Accomodations were great, staff was friendly and professional and SPG points program is best in the business. December 5, 2012
Rated 5 out of 5 by Oct 2013 Stay Everyone went out of their way to make sure I was welcome. Front desk and lounge personnel were exceptional. October 14, 2013
Rated 4 out of 5 by Great weekend rates Really treat Platinum members well. Great rates on Friday and Saturday nights. Small hotel but nice staff. February 25, 2013
Rated 5 out of 5 by Great staff. The front desk staff was helpful in getting me oriented to the area. May 5, 2014
Rated 5 out of 5 by Always a great place to stay. Terrific Staff The staff is great and very helpful. Location is good for access to all areas. Very consistent property. June 28, 2013
Rated 5 out of 5 by Guest Focused I've never stayed in a hotel anywhere in the world where the staff was more friendly and helpful. December 9, 2013
Rated 5 out of 5 by Great staff The registration staff were great-- fast, efficient and very helpful with directions and advice. October 18, 2012
Rated 3 out of 5 by They have an indoor swimming pool? The room key didn't work to access the indoor pool during hours that the pool was open. March 4, 2014
Rated 5 out of 5 by Great weekend stay Prices on weekend especially for seniors are incredible. Facility very solid and a strong value September 23, 2013
Rated 5 out of 5 by Short stay Dulles The price/quality ratio is very high. This stay especially transportation services were great. April 8, 2013
Rated 4 out of 5 by Clean and convenient i stay here when I need a clean and convenient place. Works every time and I travel alot. February 6, 2012
Rated 4 out of 5 by Good service excellent folks there...not grand but steady and reliable. What you see is what you get. December 18, 2012
Rated 4 out of 5 by Staff Check in staff, restaurant staff, and all were very polite, friendly and responsive. March 25, 2013
Rated 4 out of 5 by Great hotel near IAD Great location near IAD airport with shuttle service and Sheraton quality property. September 13, 2012
Rated 4 out of 5 by Nice Stay The only "complaint" we had was that the pool didn't open until 5pm each day. February 4, 2013
Rated 4 out of 5 by Hotel has friendly staff Every hotel staff member was exremely friendly. Facilities was very clean. March 14, 2013
Rated 5 out of 5 by Great Staff The staff was bending over backwards to make sure our stay was wonderful. June 19, 2013
Rated 5 out of 5 by Great place to stay Great place to stay. Quiet and comfortable. Good food at the restaurant. May 13, 2012
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