Rated 5 out of 5 by Callaway74 Holiday in Yogjya
Nice hotel with great service
September 15, 2016
Rated 4 out of 5 by Julie0921 Service excellent but need to improve room amenities
Great weekend stay experience at hotel. Great location and staff and warm and humble. Travel desk very helpful and reasonable price. Facilities are understandably dated but it doesn't bother me however please stop using the blue shampoo in bathroom amenities. It shall be shine by bliss products.
August 10, 2016
Rated 5 out of 5 by TyRach Full booked room
My room type was fully booked and Sheraton upgrade my room for free. Thank you.
July 23, 2016
Rated 4 out of 5 by rgzap Hotel with old charms near airport
Stayed at the hotel for a family holiday and was nicely upgraded to a suite.
The hotel is very close to the airport and offers a complimentary airport transport. There are also shuttles to the city centre and the Prambanan, which compensates the problem with its location.
The staff at the hotel are warm and friendly. The staff at the Club Lounge even remember the names of our kids.
The hotel and its facilities look somewhat old and probably need better maintenance.
June 13, 2016
Rated 2 out of 5 by DesS Time to Upgrade
I dont normally write any review. However, this time I really think I should.
The staff in Mustika Sheraton Yogyakarta was very nice. They are very helpful and friendly. Such a shame that having such a great team, they are not supported by a good facilities.
The facilities looks run down, It's not SPG standard. I wish you will upgrade the hotel rooms and facilities.
May 5, 2016
Rated 5 out of 5 by drkinder Hotel with Central Javanese Warmth
My family and I finally decided to travel to Jogjakarta to see many historical landmarks.
We felt welcome right from the moment we arrived at Adisucipto airport.
Checking in was a swift, and SPG recognition was at its best.
We stayed in two rooms at the club lounge and as recognition of my SPG status one of the room was upgraded. I could not ask for more. The view of mount Merapi was exquisite.
The food in club lounge and Andriwowno Bistro is of abundance with a lot to choose for local food.
The Royal Heritage Spa was worth the time and money. All of us enjoyed our spa treatment.
Getting to Borubodor, Mount Merapi, Prambanan and the Keraton of Hemangkubuwono is a swift from the hotel.
If one wish to stay In a hotel with authentic central Javanese culture and warmth then Sheraton Mustika Yogyakarta is an epitome.
The only thing that should be done is to change the towels to new and more fluffy towels.
And we would like to thank all the personnel in Sheraton Mustika. All of your genuine warmth make the stay even better.
March 19, 2016
Rated 5 out of 5 by JayJaySt A worthy Sheraton
My 6th stay with the hotel and it was a great one. To break it down, I'd summarize it as follows:
The lobby was grand, and very beautiful, very airy and bright. For a low category 1 spg hotels it's one of the best that I've seen.
Was upgraded to Royal Suite for our stay. The room was very comfortable and I really liked the bed linen the soft pillows and bed. Had a very comfy sleep. The stuff in the room were functioning well, no glitches. The scent of moss wasn't felt at all, there were barely any dust at all in the room, squeeky clean.
The hotel is located right close to the airport, just next to the famous Yogyakartan traditional food jackfruit stew (gudeg) restaurant, Bu Tjitro which is nice, and next to sapto hudoyo's art gallery if you are into art goods, pretty close to the yogyakarta mall as well (about 5 minutes by taxi).
The staff generates the great yogyakarta hospitality, very courteous and helpful. They really listen carefully in our requests and quick in attending our request.
The Breakfast was nice with variety of selections. Had breakfast with the view of mount merapi at the restaurant balcony. Was a great experience!
A must try experience with the spa, offered by ghe hotel owner group, Mustika ratu. Really soothing!
Thanks very much Sheraton Yogyakarta! Hope to be there very soon.
February 7, 2016
Rated 2 out of 5 by mattpuravida Grand, yet aged
The staff here were fantastic: friendly, welcoming and attentive. The breakfasts here are amazing and it is worth visiting the hotel for breakfast alone. The room was clean and the hotel's entrance and foyer is stunning. Unfortunately the pools in the hotel were not at a clean standard and staff reccommended that we do not swim in the water until it had been attended to. The outdoor pool's water was murky green and you could see the algae growing on the bottom of the pool. This was extremely disappointing as we chose this hotel mainly for the large and beautiful pool and we wanted to spend our time here relaxing in the pool. We should have been told about this prior to our arrival. It wasn't good enough.
The room was exceptionally clean but our balcony was filthy: covered in bird poo, dead moths and bugs and dust.
As we paid extra for a volcano room view, it would have been nice to have a clean balcony to enjoy it from.
Overall, the hotel is beautiful: grand, yet aged. I wouldn't recommend this hotel for poolside relaxation unless the pools have been attended to.
January 23, 2016