Rated 5 out of 5 by WojciechF The best hotel in Warsaw
Once again i stayed at your fine hotel.The staff at the hotel are very welcoming, friendly and helpful. The room was spacious and comfortable, an excellent nights sleep. Like home :) Best regards and see you soon Wojtek
November 15, 2015
Rated 4 out of 5 by Vidar06 Near sentrum
Friendly staff and nice hotel
October 1, 2015
Rated 4 out of 5 by KSKS6565 Great reception staff, great fitness center, good food in executive lounge, but...
Great reception staff, great fitness center, good food in executive lounge, but not-so-friendly hotel taxi (transportation) driver even paid much higher rate comparing with normal taxi.
September 15, 2015
Rated 5 out of 5 by Elizabeth674 Exceptional staff
We visited Warsaw for the ACDC concert at the nearby stadium.
The food was fabulous and the staff outstanding. Nothing was too much trouble and they all went out of their way to be super helpful and efficient.
I stay at lots of hotels for work and the Sheraton stands out from all of them.
We ended our stay with a massage in the Fitness centre. Julia the therapist was incredible - the best treatment I've ever had, and I've had lots of these too!
I would definitely stay here again and highly recommend this hotel to others.
July 28, 2015
Rated 5 out of 5 by JAgek Trully excellent staff
The location is great. If you turn left, you'll find three parks (including Botanical Gardens) leading to great restaurants. If you turn right, you'll walk on the Nowy Swiat Street leading you to the Kong's Castle and the Old Town. The amenities are good, the beds are the same you'll find in other SPG's hotels--I find them very comfortable. But what we find outstanding is the staff, friendly, discreet and yet ready to help you anytime you need it. I suggested this hotel and several colleagues stayed there at the same time. Travel problems led to arrival delays for some as well as other problems, including a need for a wheelchair. There was nothing the hotel staff could not do; they always helped--politely and with a smile. Thank you!
PS. You may want to consider the Chef's Table; a very interesting culinary experience. The Chef extended his table to 14 of us and it worked very well. We have had an evening to remember.
June 28, 2015
Rated 5 out of 5 by Wiktoria84 Perfect hotel
This is the perfect Sheraton hotel. Best club lounge for Platinum members - really good food all day long, full bar (!) in the evening, very spacious and comfortable. Rooms are clean and in good condition. No problem with late checkout. Very good location in the center of Warsaw.
June 24, 2015
Rated 2 out of 5 by Poulette Poor customer service
The room and bed were very comfortable. The staff was unfortunately not very helpful/competent. My credit card was debited twice and then credited again and it was all terribly dis-organised.
June 1, 2015
Rated 3 out of 5 by DevelopingDoubt On a Plateau
In the beginning, this hotel was exceptional, but the quality is diminishing. The rooms often smell of smoke, though they are non-smoking rooms, and the overall appearance of the rooms are lowering my expectations. For the price (which continues to rise, though the exchange rate should be pushing the price down), the facilities should be cleaned up or modernized.
April 23, 2015