Rated 2 out of 5 by Lavonne31 Not a good stay
Called the front desk to report dirty linen. Never came to change it as promised. This is unacceptable. I don't care how busy they were the night before. This should never happen under any circumstances.
September 18, 2016
Rated 5 out of 5 by FPG2125 Super Stay
First, my thanks to Dionne and the front desk staff. Can't be better. Made our stayed very enjoyable. They went out of they're way to please. Fantastic group to see after a tired full day of walking.
Francis, the manager is an A1 person. Extremely professional and kind person.
Would stay there again anytime.
I hope the staff get to see this posting.
September 17, 2016
Rated 5 out of 5 by Kim42 Great Staffs
It is always a pleasure to come back here. Tracy and Iren at the desk are friendly and provide the best services. This is not the best hotel in the area but with lower average price than other hotels, this hotels is the best.
September 10, 2016
Rated 5 out of 5 by Pearl11 This hotel has great features
The best customer service I've experienced, Deon at the desk was helpful, courteous, all around fantastic. I would definitely recommend Sheraton.
August 14, 2016
Rated 2 out of 5 by Verified Reviewer Out dated and not up to spg standards
The room overall was super outdated and not keep to spg standards. The AC did not work in the room and bed need to be changed.
August 3, 2016
Rated 5 out of 5 by Millerjc68 What a surprise!
Stayed here two nights on road trip during our time in DC area. Iren and Sheena were great gave us our upgrades and we're so friendly, made us feel at home thanks alot.
Pool was warm parking was great room was clean perfect.
July 26, 2016
Rated 5 out of 5 by ConstantFlyer Surprisingly awesome experience
I did not have high expectations for this hotel as a first time stay here, but that changed as soon as I walked in the front door. Aryelle, Iren and Tracy made my stay one of the best and memorable starwood experiences ever. Thanks!! Cant wait to return.
July 11, 2016
Rated 5 out of 5 by PaulB76 Nice weekend staycation
Third visit. Feels like home. Very convenient if you need to be in the D.C. metro area. Hotel is in a suburban area about 30 minutes north of DC. area for that you will find it is relatively peaceful. Hotel had nicely appointed rooms, bed is comfortable. The swimming pool was inviting. The hotel staffers were very accommodating and professional- keep up the good work, Iren Ayee Leslie and Rosalie. (I wasn't able to get the shift manager's name.) There is a shopping center near by and you can call on the shuttle to take you there.
July 5, 2016