Rated 5 out of 5 by Jenn38 Staff was great!!
We stayed at your hotel over a weekend. The staff was wonderful. On our second night very loud guests checked into the room next to ours. Understanding it was a weekend we tried to ignore it, however as the evening progressed it became clear we would not be getting much sleep. We contacted the front desk and they immediately moved us to a much quieter floor and provided breakfast for us. They went above and beyond!!!!
April 7, 2014
Rated 5 out of 5 by Growly Small and quiant hotel
The Sheraton has been a staple for a convention that I have started to go to just recently, but it has been running for over 10 years now.
Even when the hotel was under renovation this year, the hotel staff were very accommodating and asked me if they could do anything to help.
I will definitely be here next year when the hotel is fully renovated.
April 15, 2014
Rated 5 out of 5 by Wizarddcc Super friendly staff!
From help with my reservations through my checkout, the staff went above and beyond the call of duty. They were always pleasant and extremely helpful! It was a pleasure dealing with them!
April 15, 2014
Rated 2 out of 5 by ColoradoNative Extensive Renovation
This may someday be a great property but the renovation (which is NOT mentioned at all on the site) is extensive. Lobby in disarray, no restroom in lower level health club - and no Club Lounge (breakfast is served in the hallway near the elevators). If you like "camping out" at a hotel this may be fore you - otherwise I'd choose elsewhere. Bottom line the property NEEDS to warn you on their website
April 14, 2014
Rated 3 out of 5 by Towels Construction
I love the location of this hotel and the staff are mostly great. Do not expect more than the room itself because they are still working on the club lounge. They had left overs for breakfast right next to the elevators and two tables with three chairs. The waffles were the only fresh item and i do not eat it. The coffee was cold and there was many empty plates. We tried to come back half an our later and it was the same. In the club level rooms they have a bottle that runs for three dollars, i have never seen this anywhere else. It took me a little while to find where to get water and pop from because they did not give me the heads up at check in.
April 4, 2014
Rated 4 out of 5 by RangerRick Sheraton Novi
Special mention this week for Sophia who went above and beyond and convinced the registration staff to find me a room...even though there were none available at the time. Thanks Sophia!
April 13, 2014
Rated 4 out of 5 by WorldTraveller83 My home away from home
1. Very conveniently located with a wide variety of restaurants nearby.
2. Very friendly staff and they always make me feel this facility is my home away from home.
3. Rooms & meeting space were recently upgraded with a huge renovation.
4. It'd be great if I had a wider selection of cable tv channels as the selection is very poor...
April 9, 2014
Rated 4 out of 5 by globalicon Nice starwood hotel in Novi
I've been staying at this hotel since April 2011, and I come here every other month to visit relatives in the Detroit Area. This is a nice starwood resort near I-275. and 8mile road. It has good access to everything because of its great location. Theres a Best Buy next door, a Meijer and Target just down the street. The hotel itself is nice, has a breakfast buffet in the morning. There is a club level lounge on the 7th floor, havent seen it yet being a Gold member you may have a chance to get bumped up there but it hasnt happened yet. There is a restaurant, enterprise rent a car desk, and room service 24/7 onsite.
The lobby has computers for the guests to use. The rooms are smaller compared to other Starwood properties, but the rooms are clean, nice flat screen tv's. There is a pool and small fitness center on the bottom floor.
February 23, 2012