Rated 5 out of 5 by Frank562 Another great stay
We had a fabuless evening. Checking was quick and easy, as was arranging to leave our car for five days. For dinner, we enjoyed one of the finest meals ever. Check out was quick, and the shuttle got us to the airport on time. Overall, the hotel experience was great. It was our twenty-sixth stay at this hotel, and we shall return!
January 28, 2016
Rated 5 out of 5 by TomSt Christmas Night
A family emergency required us to travel to Cleveland on Christmas. As we drove 4 hours nearly everything was closed. Normally people who have to work on Christmas are frustrated and upset. Lucky for us Jordan was working the front desk when we checked in late in the evening. She was professional, helpful and friendly on a night she should have been with her friends and family. We were very happy you had a room and welcomed us. The kids enjoyed the pool in the morning and my wife enjoyed her latte from Jordan. I was able to hold the hand of my father as he passed away at 3am on the 26th while you cared for my family. I can never thank you enough.
December 28, 2015
Rated 4 out of 5 by DSM81 Good example of an airport hotel.
The convenience factor is the major asset here, as the hotel is within walking distance of the CLE airport, though complimentary shuttle service is provided. Simple accommodations, but fits the bit bill for a decent night of sleep when a flight gets cancelled.
December 18, 2015
Rated 4 out of 5 by zhihao Very good stay
Pretty close to the airport, and the shuttle bus is quite convenient for customers. Room is standard Sheraton style, not too much surprise but comfortable enough. BTW, the food is really perfect and far above my expectation, especially the steak.
October 21, 2015
Rated 5 out of 5 by KristenL Short and Sweet
Short stay but I enjoyed my night. Room was very clean and staff was great
September 17, 2015
Rated 4 out of 5 by mjmj8 This is a great location to stay for business
Great stay...the front desk did a great job
September 10, 2015
Rated 5 out of 5 by tulekk2 wonderful stay
I work for a sheraton myself I stayed at this hotel on starhot this was an excellent hotel to be at lots of friendly employees and lots of excitement for example the pool and spa where amazing I really enjoyed the stay and would for sure come back this hotel also has very great quality beds nice and comfy thanks for the great stay from the sheraton family in novi
August 17, 2015
Rated 5 out of 5 by Buckeye53 High-Flying Airport Hotel
The décor from lobby to room is plush and beautiful, and we enjoyed the aviation-themed art throughout the hotel. Our room was immaculate and spacious, and the bed was supremely comfortable. We heard no noise and had a full night's sleep both nights. The pool area is lovely. Proximity to Cleveland MetroParks is great.
June 29, 2015