Rated 3 out of 5 by YTLA An OK SPG hotel
The Sheraton at Palo Alto is in a great location. The general environment of the hotel (bot inside and outside) is quite nice.
But one thing that I am complaining about is: the drain of the bath tub in my room is kinda clogged partially, which make the water accumulated during showering... This makes me very uncomfortable and really shouldn't happen at a Sheraton. I only stayed for one night so I didn't even bother to contact the facility management. But it is rather disappointing.
July 7, 2014
Rated 5 out of 5 by DiZylk Quietly Perfect!
I was surprised how clean and quiet our room at the Sheraton Palo Alto was. The short walk to the award winning Reposado was so convenient.Also, the hotel was directly across from Stanford. We will definitely stay at the Sheraton again. Thanks!.
July 8, 2014
Rated 3 out of 5 by Miming Not include breakfast??
with that price not including breakfast, I found other hotels, very nice, cheaper and include breakfast. It is pretty disappointed
July 9, 2014
Rated 5 out of 5 by Mag878 Weekend Escape
Sheraton hotels are excellently represented by this property in Palo Alto. We have racked up four stays under our SPG account here. Each room we have stayed in is very clean, spacious and recently remodeled. The lavatories are well lit and allow enough space to get started for the day without interrupting others in the room. We’ve started many mornings off with prompt and personalized room service on the balcony overlooking its courtyard full of lush gardens, a babbling brook leading to the pond filled with Koi, all opening to a row of cushy lounge chairs surrounding a rejuvenating pool. Did I mention it’s next to the main restaurant and bar where one can sip drinks with fellow guests until moonrise, or dine al fresco at their Sunday brunch buffet? We love this location especially because it is quietly nestled between Stanford shopping center; located just across the street. Staying on University avenue allows one to walk around the plethora of shopping, café dining, or just enjoy the beautiful neighborhood of old faculty homes. Though the Hotel provides excellent dining, it does provide a refrigerator for all the organic goodies one can pick up at the local market. This comes in handy after using the indoor exercise room. Don’t forget to utilize the ample covered parking around back if needed, and the friendly staff who are there to aid around the clock. So if you are looking for that weekend getaway, stop off between travels, or planning an event please call upon the Sheraton Hotel Palo Alto!
July 7, 2014
Rated 5 out of 5 by kdzinger overall
This is the best hotel we have ever stayed at. We go to Stanford Hospital every three months. So we have stayed in a lot of hotels. Everything about this place was fantastic. From the front desk people right down to the maids. I never want to stay any where else. Thank you so much!!!!!!!!!!!!!!!!!!
July 5, 2014
Rated 5 out of 5 by Kmh1974 Very nice
Rooms and breakfast were superb!
July 6, 2014
Rated 3 out of 5 by docMB Seriously? No refrigerator?
For the amount I paid to stay at this hotel, I was significantly disappointed in the in-room amenities (or lack thereof). No fridge! Not even for a mini-bar. Costly wifi! Ridiculous parking costs! With this being the recommended hotel for a wedding we were attending, we had high expectations. The staff was only moderately helpful (asked me if I preferred to receive points or $5/day for the green-program. I responded $5 credits. Had to come back to the desk two days later to get the vouchers because they'd signed me up for points after all.) Even with the sign on the door, the housekeepers cleaned the room. The remote batteries in my sister's room died and the hotel tried to charge her for the replacement batteries. Bottom line: stay somewhere else.
July 1, 2014
Rated 3 out of 5 by Amichelle13 Overall Good
Room and bathroom clean on arrival, service staff attentive when needed and very friendly. Check-in staff not the best I've encountered.
July 3, 2014