Sheraton Palo Alto Hotel

  • 625 El Camino Real
  • Palo Alto,
  • California
  • 94301
  • United States
  • Map

Rooms & Rates


Children per Room

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Rated 3.4 out of 5 by 304 reviewers.
Rated 3 out of 5 by I'm Disappointed I was unable to access the Internet via WIFI. I was unable to access certain television stations. And, when it was working, the TV signal was transient. October 7, 2012
Rated 5 out of 5 by First timer I usually stay at an other chain but the company I am contracted with booked this stay. I was pleasantly surprised!! Your staff makes the difference. April 29, 2013
Rated 5 out of 5 by Great Stay This is a very convenient place to stay when I visited the Stanford Campus. I would recommend it. Great staff and the room was very nice. Comfy bed! September 12, 2012
Rated 3 out of 5 by View of the pool shack I found it odd that as the primary meeting planner my room on the first floor opened out to the pool shack with no view of the pool or koi pond. July 22, 2013
Rated 5 out of 5 by Very Welcoming The staff here makes all the difference in the world. From the front desk to the cleaning staff to the resturant staff, everyone is wonderful! July 13, 2013
Rated 3 out of 5 by Stanford Staff friendly Staff responded right away Disappointed to find out we could not watch either a DVD in the room or even rent a movie in our room. February 18, 2013
Rated 4 out of 5 by Review Best bed for any hotel I have used, in or out of the USA. Mattress, pillows, and fully the best set of bedding I could have asked for!! August 5, 2013
Rated 4 out of 5 by Friendly Staff; Central to all the important landmarks Staff was able to accommodate a few requests of mine very happily; forgot a brush, so requested and the front desk was happy to give me one/ April 18, 2013
Rated 5 out of 5 by Great Customer Service Timely service and felt cared for by all staff. A wonderful place to come to after a long trip and a busy conference day. September 23, 2013
Rated 3 out of 5 by Hotel needs total facelift This hotel has obvious deferred maintenance and needs a major facelift in all respects. Also, rooms are dark and have inadequate lighting. March 23, 2013
Rated 4 out of 5 by Pretty good stay! I stayed there for three night for attending the conference at Stanford and had a pretty good experience. I would recommand it to otheres! July 4, 2012
Rated 4 out of 5 by Very Nice Except no free WiFi Almost all businesses provide free WiFi (Even STANFORD Stadium has free WiFi) Yet you continue to charge for this and it is very annoying November 14, 2012
Rated 4 out of 5 Great stay The hotel is in a great location for Stanford and downtown Palo Alto. The staff are friendly and the rooms were comfortable. Thanks! April 7, 2013
Rated 4 out of 5 by Would like to see hotel when renovations are complete Staff was very friendly and great. Lobby smelled very nice. Only problem were renovations and only one very slow elevator working. June 1, 2013
Rated 5 out of 5 by A Problem A Problem: Smoking is allowed on the outside decks and patios. This led to our deck being unusable. October 9, 2013
Rated 4 out of 5 by Palo Alto It seems strange that you still charge for WiFi, parking and breakfast. Just about every place is including them these days. October 24, 2012
Rated 5 out of 5 by Great stay Enjoyed ourselves. Slept over after a gymnastics meet and had a nice relaxing next day on our way home the next day. January 30, 2013
Rated 3 out of 5 by The Hotel Disappointed Me. My room was one of the less desirable locations and I believe it was because I used the BRG. Valet parking was poor. October 10, 2012
Rated 5 out of 5 by Fantastic people work here The people who work here do everthing to make us feel at home. They are wonderful. Can't say enough good about them. September 19, 2012
Rated 3 out of 5 by This hotel needs physical work The faciltiy is in desparate need of a rehab. The staff is good, the beds are fine but the rooms are getting shabby February 5, 2013
Rated 5 out of 5 by close to stanford nice hotel with location next to stanford university. Rooms could stand some updating, especially club level rooms. June 18, 2012
Rated 5 out of 5 by Great Hotel Stay Wonderful front desk staff - on arrival and again at departure time. VERY comfortable facility - will be back ! May 28, 2013
Rated 3 out of 5 by feels like 1980 Bathroom is old no safety box. first room smell like cigarretted. they changed it afterwards. too expensive July 12, 2013
Rated 5 out of 5 by Friendly staff! Nice room. Only issue was the very loud a/c that kept turning on and off throughout the night and woke me several times. August 15, 2012
Rated 4 out of 5 by Great Location and comfortable hotel the Sheraton has fantastic location being close to 2 malls and also downtown palo alto. also a great gym. July 15, 2013
Rated 4 out of 5 by Great location This is a great location if you need to be by Stanford Univercity. With nice clean rooms and friendly staff. August 23, 2012
Rated 4 out of 5 by Great location, great price Location is great. Everything else is average (amenities, etc.). For the price, though, I am very happy. July 7, 2013
Rated 4 out of 5 by great room service I enjoyed my stay and took advantage of room service for both lunch and breakfast. The food was excellent. April 15, 2013
Rated 4 out of 5 by What a fine and fun place to stay The staff kind and attentive. The food was very good and the location was very convenient for my stay. December 23, 2012
Rated 3 out of 5 by Location, Location, Location Having stayed a number of times at the Palo Alto Sheraton, I always look forward to my return. September 16, 2012
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