Rated 5 out of 5 by Arizona Wonderful!
We had a fantastic stay at the Sheraton Steamboat and can't wait to go back! Everything was great- the staff (Brian at the front desk is awesome, really helpful!), the rooms, the ski slope, the restaurants. We really appreciated the SPG upgrade to a really nice suite (the in room washing machine was an awesome bonus!) and were happy to find that parking was really convenient and covered! Loved the ability to store our snowboards overnight (and during lunch breaks) at the rental shop under the hotel for no additional charge!
The only hiccup during our trip was that SPG 4pm late check out for gold and platinum members isn't automatically granted at this resort. The manager was able to help us out, though- it didn't end up causing a problem.
Thanks for a great trip- we can't wait to return soon!
February 20, 2015
Rated 4 out of 5 by JC44 Best in the boat overall
We've been coming to this resort for over 10 years- early without kids last 7 years with- when you consider the location- you are practically on the Christie lift and gondola - true ski in/out- the large comfortable lobby with live entertainment most evenings and drink specials- the outdoor fireplaces - the fantastic breakfast buffet (for a great price especially if you're platinum) and the option within walking distance - this place can't be beat. A recent renovation and some upgrades (pool, new hot tub, new poolside fireplace) make this the place to enjoy the boat.
February 12, 2015
Rated 5 out of 5 by ChristineE Our annual "VWOP" trip. It couldn't have been better!
"VWOP" Every year we take our granddaughters on a "Vacation Without Parents" and this year we made a trip to the Sheridan in Steamboat Springs. We had the BEST time ever. We had so much fun we tried to make arrangements for another trip to the Sheridan over President's Day weekend, unfortunately, we didn't make reservations in time :o(. What made the trip such a pleasant experience and downright fun was that everything was EASY. The entire staff was awesome; the front desk, maid service, restaurant staff, ski shop, and concierge (sorry if I missed anyone). We will be back! Thank you.
February 8, 2015
Rated 4 out of 5 by Ski1peryr Subpar wifi
Everything was great in the hotel except the wifi service was very very bad.
February 15, 2015
Rated 5 out of 5 by jdownsod Travelling with two rowdy boys
This is the fourth year in a row I have stayed in this hotel during the month of February. This is the second year I have brought my two sons (age 4 & 5). This is a busy time of year for this area due to the popularity of skiing. We have always had all of our needs met and issues addressed promptly. The staff went out of their way last year to rush my sons iPod to the airport when the maid realized it had been left. We have never received anything but excellent service at this hotel. The location of this hotel is second to none in Steamboat.
February 6, 2015
Rated 2 out of 5 by Burk1996 Should have been more accommodating
The 30 day cancellation period isn't quite fair. You are responsible for the entire room fee if you cancel for any reason within the 30 day window of your stay. We had ten guys staying in five rooms for a six day ski trip. One person dropped out at the last minute due to a family emergency leaving his roommate solely responsible for the room fee. Upon arrival we attempted to cancel the reservation on one room and upgrade another to a two bedroom suite which could accommodate three people. The only way that was possible for the Sheraton was to combine both room fees and charge an upgrade fee of $1000.00. They wouldn't simply cancel the reservation on one room, charge the upgrade fee on another and allow us to split the cost equally between three. It never made since and was foolish on the Sheraton's part not to offer the proper solution. To many great places to stay in Steamboat and won't stay at the Sheraton again.
February 10, 2012
Rated 5 out of 5 by Jipsiking If you want to feel like a VIP
This is the premium location to stay if visiting Steamboat Springs to ski. It is located not only at the slope side, but our hotel room was literally a brief elevator ride away from the ski rental store.
We couldn't believe how nice everyone was. Kole the shuttle guy, Kao and Gomez in the ski rental store, and every single hotel desk representative were so easy going and friendly.
We even met the hotel manager Dan walking through the halls and he stopped to introduce himself. We have never stayed at a hotel where that happens.
My son and I had nightly hour long snow ball fun/fights out in front of the hotel. Did the hotel come out and stop us and say it was unsafe and not allowed...Nope. They even commented how great it was to watch.
January 23, 2015
Rated 4 out of 5 by tcnew2 Nice hotel, but rude staff
I went with a group of my friends as we have every year for probably a decade. We love the Sheraton and the town of Steamboat Springs.
This time; however, not only was the hot tub down and out, but they have hired a new guy by the name of Bob. Bob has some role with the security team, but his sole mission is to make sure there are no beers in the common areas of the hotel. So not only can't you relax with a cold one at the hot tub, but you cant be anywhere with a beer outside of your hotel room.
Bob is rude and clearly high on his powerful role as Sheraton security.
Bob told one guest to not come back and another to go back to Utah. Then told everyone to report him to his GM.
I would call and ask if Bob is still working here before I would book at the Sheraton in Steamboat Springs, there are plenty of other resorts in the area to put up with him.
January 22, 2013