Rated 4 out of 5 by wajdi this hotel has good location
the stay was excellent with the exception of one complaint for the smell of cigarettes and cigars in the corridors leading to the rooms.
the room service is excellent.
February 29, 2016
Rated 3 out of 5 by Verified Reviewer Over priced and over booked the resion they tell you to explain why they are not meeting your requirements
Can't give you any answer why not meeting your requirements than that we are over booked all times
January 29, 2016
Rated 2 out of 5 by RBISTANBUL Good location. Decent rooms.Terrible service...
I have stayed at this hotel many times. The General Manager and most staff are fantastic... They gave me late check out option until 6pm for my last day but when I booked a car for airport transfer at 5pm
the lobby receptionist was trying to charge one additional day to my room. He was so rude. I will never stay again...
January 13, 2016
Rated 4 out of 5 by Peps Working in Riyadh? Go to Sheraton towers
Quiet, comfortable hotel with easy access to/from airport. Amazing front desk staff, especially Adil, friendly and efficient!
December 7, 2015
Rated 4 out of 5 by AshishV11 All in all, a good stay!
Over all hotel experience was average but front desk staff always went an extra mile. Especially, Adil who went a of couple extra miles and made me feel at home. Thanks!
November 30, 2015
Rated 4 out of 5 by edvanzeller 5 star staff
Preferred option in Riyadh -- specifically for the 5 star quality staff, hotel has the most well functioning and friendly front office team in Riyadh.
November 30, 2015
Rated 3 out of 5 by Mjjj The location
I think the rates of the rooms are very high in this hotel , anyway I would like to thank one of the staff he's name is abulkallam for making my stay better
September 29, 2015
Rated 4 out of 5 by Styvun No récognition for spa platinium
First I would like to,say that it is my very first review, and my only comment will go,to,room upgrade. I am a 10 years Platinium members and I have done a lot of Spg properties. I can say that I am.coming twice a year in Sheraton Riyadh and during this 10 years I have Never been upgraded. NEVER! This is just unbelievable and I can say for sure that as soon as an SPG property will open as Spg 4 or more in Riyadh and close to the area I am working in, I will leave this hotel. It is a violation of usual contract and benefits given to member and absolutly no recognition is done in this propertie.
June 13, 2015