Rated 5 out of 5 by OneFromSaudi everything is nice
I liked the hotel specially the location near the center of Riyadh and all the Gov buildeings thanx also to the staff and Mr. Abo Alkalam in the reception he was great.
I only have one small note about the entrence when the guy check out your car hood and trunk, he was about to break it out, I told him once and he never respond in the second time.
but yeah the Hotel was great and I would come again when I'm in Riyadh.
March 7, 2014
Rated 5 out of 5 by nothinbutbusiness This will be my hotel for future business needs.
This was a very nice property and the staff was on top of everything that I needed. Staying here will be a ten minute taxi ride to the Kingdom Towers which is convenient for business.
March 2, 2014
Rated 2 out of 5 by AaronHarleyBailey Needs Improvement
While they are slowing making some improvements and renovations, this hotel still has a ways to go to meet expectations for a business hotel. There was hair in my bathtub upon check-in, the SPG lounge staff look overworked and unenthused, the Internet connection is unreliable, my phone had so much static I couldn't complete a call on it, and there is only one guest elevator. The hotel facilities and staff both appear tired and in need of some TLC. I burned two upgrade nights and got a pretty basic room they called a suite simply because it had a couch in it, I guess. Very underwhelming experience.
February 15, 2014
Rated 5 out of 5 by renn help with getting conference room and phone
there are many hotels in Riyadh that offer nice rooms but none are in the class of your hotel as relates to sensitivity to guest's needs. I stay often at the Sheraton and on my recent stay was told initially there were no conference rooms available for a very important meeting that I needed. I texted Paul Dunphy, who was on vacation in germany, and he responded immediately and soon the problem was resolved. Not only that but the staff went overboard afetrwords9milo, etc.) to make sure my needs were accommodated. Though some last minute scheduling issues interfered with the meeting, being able to count on the Sheraton staff to be there for my needs meant a lot to me...and for this reason there is only one hotel for me in Riyadh and that is the Sheraton>>>thanks again to all who helped and in particular Paul
February 12, 2014
Rated 5 out of 5 by DanyA Good Hotel, Great Staff
We are getting in return an excellent service for what we are paying.
February 7, 2014
Rated 4 out of 5 by Rehandubai great guest services
great guest services - Ernie Santos was extremely helpful and made the stay trouble free.
February 6, 2014
Rated 5 out of 5 by Yamins Excellent Business Trip Hotel
Excellent Business Trip Hotel
February 2, 2014
Rated 1 out of 5 by suhail My Stay
Was not a traditional Sheraton experience, very sad though.
January 29, 2014