Rated 3 out of 5 by Mjjj The location
I think the rates of the rooms are very high in this hotel , anyway I would like to thank one of the staff he's name is abulkallam for making my stay better
September 29, 2015
Rated 4 out of 5 by Styvun No récognition for spa platinium
First I would like to,say that it is my very first review, and my only comment will go,to,room upgrade. I am a 10 years Platinium members and I have done a lot of Spg properties. I can say that I am.coming twice a year in Sheraton Riyadh and during this 10 years I have Never been upgraded. NEVER! This is just unbelievable and I can say for sure that as soon as an SPG property will open as Spg 4 or more in Riyadh and close to the area I am working in, I will leave this hotel. It is a violation of usual contract and benefits given to member and absolutly no recognition is done in this propertie.
June 13, 2015
Rated 5 out of 5 by Frederika Excellent hotel
Most important: Staff was very friendly and flexible which is what made my stay at the Sheraton very enjoyable.
Otherwise the hotel location is good and the hotel offers all facilities that we can expect from the Sheraton chain hotel.
I recommend this hotel for anyone who wants to stay in Riyadh.
June 7, 2015
Rated 2 out of 5 by Bakhsh007 Not a good experience
I stayed in tis hotel for one night and I am a regular guest at this hotel.
I was given a club room in the third floor.
In the night at around 4 Am there was a lot of noise and it continued till 5.30 Am.
It was very disturbing for me as I could not sleep after that.
I had to teach in a course next day.
I did tell the receptionist about it but the response was average.
If I had the chance I will choose to stay somewhere else.
May 18, 2015
Rated 5 out of 5 by DrAnthony Home Away From Home
From the minute I arrived at the airport in Riyadh, the staff at the Sheraton made me feel most welcomed with excellent airport transfer service and very quick and efficient hotel check-in. My suite was graciously appointed, immaculately clean, and extremely comfortable. I spent six nights here on a business trip, and the staff went above and beyond every day to address my needs. I truly felt at home here. Both restaurants were excellent, and the service was very attentive. Kudos to the GM and his team for the personalized serviced I received!
I will definitely stay at the Sheraton on my next trip to Riyadh.
April 25, 2015
Rated 4 out of 5 by jack15 Sheraton in Riyadh
This is a pleasant 5* hotel located close to the Exhibition Centre. Staff are very helpful. I was somewhat disappointed with the room service - used items (shaving kit, bidet towel, etc.) were removed, once used, and not replaced.
April 21, 2015
Rated 5 out of 5 by silverchloride214 Great stay
I travel to Saudi Arabia multiple times a year but this was my first stay at the Sheraton, arrived early morning after a tiring layover in Dubai. I was pleasently surprised by the very courtious and friendly welcome by the staff which brightened up my day. The check-in was quick and efficient and all my queries were answered professionally.
Stayed for 6 nights and will definately be choosing this again during my trips to Riyadh. We also hosted our event at the King Salman Hall during this stay, and the pre-event support was up to mark so was the technical and catering support during the event.
Adil at reception was particularly efficient and friendly with his dealings and certainly contributed to making my stay hassle free.
April 20, 2015
Rated 5 out of 5 by NKARIM EXCELLENT GUESTS TREATMEe NTS
I am very happy to meet Mr. Gerald Chevasson the hotel GM , as I know him very well and knows his qualification from the way that he changed the W DOHA Hotel, I am sure he is the perfect person to replace the previous excellent GM Paul Dunphy who moved to the Emirates Mall Sheraton, I am sure that Greald will continue with the same ideas and plans of Paul and add much more
I have to wish them both a great success .
Also , I would like to thank Matthias for his help and support and great knowledge on guests needs and satisfactions.
March 25, 2015