Rated 4 out of 5 by Nshanker Good Stay
This is a very nice hotel conveniently located for business in Riyadh. The staff is very friendly and helpful and the food in the restaurants is very good.
October 1, 2014
Rated 5 out of 5 by JH1977 Great Staff
The staff at the hotel are all outstanding, from the porters to the front desk staff, the butlers in the lounges and the attendants in the fitness room.
September 15, 2014
Rated 2 out of 5 by MAA8942 Horrible Stay
This is the third time within a month I stay at the Riyadh Sheraton and third time sorry I did so...
Although there are some plus points mainly food and location about the hotel they really score extremely badly on room cleanseness and comfort..
During my first stay, my room was full of dust that I simply didn't stop sneezing the moment I walked in, on the second stay the AC was not working and the shower was leaking, this stay again dust all over the room as if housekeeping haven't been in for days...
Very unfortunate to report such feedback on a brand that I truly respect and love... but frankly this hotel is not remotely worthy of it being a Sheraton...
July 4, 2014
Rated 5 out of 5 by kernow Excellent Hotel
I find staying at the Sheraton a great experience. They collect me from the airport and nothing is too much trouble to help me working in Riyadh.
They have linked me to an excellent taxi driver who I use regularly.
Thank you to the team.
August 18, 2014
Rated 4 out of 5 by luckky decent location
For all the busniess related activity , meetings , conferances and with parking facility, this hotel will be an ideal choice
August 14, 2014
Rated 4 out of 5 by engineer14 excellent location
This hotel is in an excellent location in Olaya
and with very good overall services .
The only problem here is the building is very old and the enterance area has to be improved .
August 13, 2014
Rated 2 out of 5 by AaronHarleyBailey Needs Improvement
While they are slowing making some improvements and renovations, this hotel still has a ways to go to meet expectations for a business hotel. There was hair in my bathtub upon check-in, the SPG lounge staff look overworked and unenthused, the Internet connection is unreliable, my phone had so much static I couldn't complete a call on it, and there is only one guest elevator. The hotel facilities and staff both appear tired and in need of some TLC. I burned two upgrade nights and got a pretty basic room they called a suite simply because it had a couch in it, I guess. Very underwhelming experience.
February 15, 2014
Rated 1 out of 5 by cakewalk Needs Improvement
Following needs improvement:
1) Club lounge - is poor, uncomfortable and just not a executive lounge
2) Rooms need reonovating...poor quality floors...put carpet, old cupboards, old irons, placement of desk is poor...cannot view TV, not enough sockets, no warm feeling, TV's too small, bathroom ill equipped, no shower gel, no muslim shower, no shower cubicle,
3) Lifts are old, no signage when you get out of lift showing which rooms number in which direction. floor number 1 shows floor number 2 in lift lobby, old sofas in lift lobbies on each floor
4) Poor selection at breakfast
5) I can go on....
June 14, 2013