Rated 3,5 out of 5 by 43
Rated 5 out of 5 by renn help with getting conference room and phone
there are many hotels in Riyadh that offer nice rooms but none are in the class of your hotel as relates to sensitivity to guest's needs. I stay often at the Sheraton and on my recent stay was told initially there were no conference rooms available for a very important meeting that I needed. I texted Paul Dunphy, who was on vacation in germany, and he responded immediately and soon the problem was resolved. Not only that but the staff went overboard afetrwords9milo, etc.) to make sure my needs were accommodated. Though some last minute scheduling issues interfered with the meeting, being able to count on the Sheraton staff to be there for my needs meant a lot to me...and for this reason there is only one hotel for me in Riyadh and that is the Sheraton>>>thanks again to all who helped and in particular Paul
12 Февраль 2014 г.
Rated 5 out of 5 by DanyA Good Hotel, Great Staff
We are getting in return an excellent service for what we are paying.
7 Февраль 2014 г.
Rated 5 out of 5 by Yamins Excellent Business Trip Hotel
Excellent Business Trip Hotel
2 Февраль 2014 г.
Rated 5 out of 5 by WHSPG Customer recognition - Birthday surprise!
I stay at Sheraton more than i stay at home, recently. Besides being an excellent hotel in terms of location, quality and facilities, I'm writing this comment to express my appreciation to the Sheraton staff.
It happened that I was staying at Sheraton during my Birthday, and i was surprised by the fact that almost every staff member at the hotel recognized my birthday. In addition to that, there was a surprise cake planned for me!
I would highly recommend this hotel to all SPG members who plan to visit Riyadh!
16 Январь 2014 г.
Rated 5 out of 5 by Wally2013 Excellent Hotel
This is an excellent hotel in Riyadh. It has one of the best location with an easy access from major roads. The staff are friendly and the food is great. The facilities are outstanding. The only negative issue was the ongoing construction near the entrance. I highly recommend this hotel.
19 Декабрь 2013 г.
Rated 5 out of 5 by Srgn Loved the place
Stayed for 4 nights this December. Loved my stay. Comfortable surroundings, understated luxury and a considerate staff with an astute sense of service all work together to make this establishment one of the very finest in Riyadh. Had a few technical issues with the room but the front desk was very quick to respond and the problems were fixed in no time.This is a very quiet hotel with a professional attitude to serving it's guests. I look forward to staying at the Sheraton again.
15 Декабрь 2013 г.
Rated 5 out of 5 by BostonTvlr22 Clean Renovated Room With Helpful Staff
We received a newly renovated room on a non-smoking floor that was clean and very comfortable. The staff was very helpful and arranged airport transportation for us as well. We will be booking the Sheraton again on our next visit to Riyadh.
14 Ноябрь 2013 г.
Rated 5 out of 5 by Rickshaw Birthday surprise
The rooms are great, I heard they got redone recently. The staff is very good, very helpful. I like the gym a lot, nice free weights. The best part is they gave me a cake today when I was checking out because it was my birthday! That was way above and beyond what I expected of any hotel
30 Октябрь 2013 г.