Rated 4 out of 5 by Robert Excellent Customer Service
The management and staff of the Sheraton Maria Isabel Hotel are among the best for delivering customer service. All requests are accomodated to the extent possible and always delivered with a smile.
October 20, 2014
Rated 4 out of 5 by Haade Nice central hotel
Sheraton Maria isabel is a good hotel on the Paseo de la Reforma right on the Angel de la Independencia roundabout. Also across from Zona Rosa which unfortunately is becoming less attrctive to ordinary visitors. The hotel is a classic but a bit showing its age, so it is good that there is ongoing renovations. The overall hotel is nice, very friendly staff with good service and provides good value for money for now (after renovations prices might rise). But I certainly hope the refurbishment fixes the innefective in-room airconditioning that gives more noise than cooling.
A very nice breakfast and internet was incuded in my rate and also tried the second floor Amici restaurant with excellent food.
October 11, 2014
Rated 3 out of 5 by TravelToMexico Very disapointing
1) bathroom "smells" urine (room 1160)
2) no corporate rates
3) food at the bar "ok", but expensive
October 15, 2014
Rated 4 out of 5 by Traveler56478 Home Away From Home
Very warm and welcoming atmosphere.
October 14, 2014
Rated 5 out of 5 by VGG27 The hotel for the discerning traveler
This hotel, located in front of El Angel de la Independencia ( or just El Angel) monument is located in one of the safest areas in the Federal District (DF). It has all the amenities required by the discerning traveler. For the business traveler, the location is also a plus since it is in the proximity of numerous business buildings, offices , banks, Mexico's stock exchange and domestic and international offices and HQ as well. Business people and tourists will greatly benefit for its location as it is within a walking distance from a great number of places that are must see destination; on one side, about a 20 minutes walk, you can find the Chapultepec Castle, the famous National Anthropology's and Caracol Museums. On the other direction, about 25 minutes away, there is the Zocalo, the country's main square. In its surroundings, the National Palace has a magnificent art collection; the Cathedral and Templo Mayor also border the Zocalo. When walking from the hotel to this main tourist attractions, there are plenty other truly interesting places to visit: San Hipolito / Saint Jude church, the Alameda with the Hemiciclo a Juarez, the Revolution Monument, the Palacio of Bellas Artes, the Postal Palace, the Latinamerican Tower, la Casa de los Azulejos (Tile's House) and many other interesting places to visit.
Hotel employees are very helpful and amicable. In my experience , they always try to make a worries free travelers' visit. Within the hotel there are two great restaurants and a lounge, also served by nice and willing personnel.
instead of the regular taxis , I recommend to use the hotel car service; drives are most knowledgeable about the city. prices are reasonable and it allows the traveler to plan for other must see touristic destinations that might be at a considerable travel distance from the city; these are not only drovers but also double as tourist guides. For example, they can take you to places such as the Guadalupe Basilica, the floating gardens of Xochimilco or the pyramids at Teotihuacan. Finally, using the service you can plan for whole day trips to places such as Taxco, maybe the best place in the world for silver jewelry and other silver related elements; Or Cuernavaca , a must visit, gastronomic destination, or Puebla.
October 3, 2014
Rated 4 out of 5 by supatight80 Once again, fantastic staffs
Stayed here for 1 night as a layover last August 2014. The staffs here are excellent and very welcoming. This is what I like about this hotel. Everyone seem to greet you with a smile.
Upgraded to a Jr. Suite as plat. upgrade. Got welcome drinks like juice and champagne sent to the room for plats. Room needs to be renovated. Or at least fix the air conditioner at it was so cold, not matter how high I cranked the thermostat up.
Having said that, recommend this hotel because of their staffs. Very hospitable, friendly, and greets you with a smile.
September 24, 2014
Rated 4 out of 5 by jmoren2 Right in the center of it all
If your business or vacation needs access to downtown Mexico City, this is the place for you.
September 29, 2014
Rated 5 out of 5 by phh321 Excellent hotel
Excellent staff, facilities & food. A very enjoyable stay.
September 29, 2014