Rated 5 out of 5 by Nic57 Excellently situated
I had a fantastic view from my hotel room (23th floor)
July 9, 2014
Rated 3 out of 5 by Alf99 needs improvement
1) room service food is not very good.
2) service at the coffee/bar area is bad.
3) no help is offered to get a taxi that takes credit card
June 26, 2014
Rated 4 out of 5 by Milo50 Sheraton Hotel
I thought this Hotel is in a very good location in the city to view all the sights. The Hotel rooms need to be upgrade. The carpet was stained and their were cracks in the bathroom tiles. Although it was clean it needs to be redone. The staff were very helpful no matter what questions were asked.
December 30, 2012
Rated 5 out of 5 by Karen06 Beautiful Hotel
Beautiful hotel. I stayed 2 nights in early December. Great front desk employees, especially Andres. He was extremely courteous and helpful during my stay. Very nice gym facilities. Loved the nice suite upgrade, beautiful bath area. Also very spacious club room with lots of breakfast choices!
December 12, 2012
Rated 5 out of 5 by PabloVieta Excelente
I had the pleasure of staying at the Sheraton Buenos Aires a few days ago. Everything went perfect, I could stay in a Club Floor room with access to floor 22. Would stay again in this hotel.
June 9, 2014
Rated 5 out of 5 by Rudi44 Home away rom home
Since -28- years I am a faithful customer of the Sheraton Retiro in Buenos Aires. Ideal location close to the heart of the city. State of the art in-room facilities, luxurious bathroom and coffee corner in the suite and efficient and friendly service adds to the pleasure of staying there.
September 1, 2013
Rated 5 out of 5 by Kristy07 We were very comfortable at this hotel.
We were happy with the fact it had a very nice exercise facility so we could keep with our routine while gone from home. The pool was nice and the facilities were well kept . The staff was pleasent and helpful with our needs. If we return to Argentina we will choose this hotel again.
February 26, 2013
Rated 4 out of 5 by NYtraveler Practical location
The hotel is in a good location, near Recoletto neighborhood, restaurants, etc.
The rooms need a little upgrading, but are OK for business travel. Staff is friendly.
Internet gets slower during rush hours so work early or late. Breakfast at the Cardinal restaurant was a good buffet.
March 19, 2013
Rated 3 out of 5 by Dieferes Need more customer sense on needs
I was sent to a room in a floor that was smoking floor while I do not smoke and noone at front desk asked me about it
Network connectivity is an issue since the wifi was poor all the time allowing only connectivity throught cable wich is not as confortable as being connected in bed
May 20, 2013
Rated 4 out of 5 by Vas68 Hotel's location
The hotel is located in the city centre, in walking distance to a lot of attractions. The swimming pool and the gym are very nice. The check-in process was very poor: when we arrived at 6pm after flying all way from Australia, we were told that our room was not ready.
March 12, 2014
Rated 5 out of 5 by Jim37 Great stay in a great City
A very nice facility; loved the bed and the view from the high floors - we overlooked the ferry harbor. We were there during some excitement - a port fire and a torrential rain - and the staff handled every thing well. Very convienient location for walking around BsAs.
December 11, 2012
Rated 5 out of 5 by Carmencita This hotel is centrally located
This is a very good hotel to stay at. It is centrally located and easy to get to key sight seeing areas from here. The staff is friendly and will work with you with any of your needs. I will definitely stay here again and recommend anyone to stay at this hotel
February 24, 2014
Rated 4 out of 5 by AT1023 good stay
It was only a day stay there, but had good comfort of sleep and rest to stay in this hotel.
Although I didn't have chance to use the breakfast lounge and fitness this time, it is always good to have and easy to have the dedicated floor for Gold status and up floor.
December 17, 2012
Rated 5 out of 5 by Rdelgrosso This hotel has great location
Everything all right. I went for business.
June 30, 2014
Rated 4 out of 5 by Spins Good location
This hotel is in a good location near the train station and the BuqueBus with beautiful views and close to some excellent restaurants. The internet did not work as well as we hoped but usually we received assistance from either the internet area or the front desk.
December 11, 2012
Rated 4 out of 5 by Lou0103 Nice stay, expensive internet
It was a nice stay at the Sheraton, but i had problems with internet access in the meeting rooms, although i have bought it for 24 hours... anyway, i believe SPG members should have internet as courtesy or, at least, have some kind of special rate for internet
March 3, 2013
Rated 5 out of 5 by Carib4ever A one day stay
I spent 1 day a the Sheraton, I requested a late check out and a crib for my son.
The service was excellent, the hotel itself was great and in a beautiful location.
I got my so needed late check out and a room on the 20th floor without asking for an upgrade.
June 27, 2013
Rated 5 out of 5 by ghabib excellent location, service, food, Gym, and very comfortable in all aspects
Had a great time for my 24th wedding anniversary. excellent location , service, and confort. will definitely come back for future events and tell my friends about my stay.
May 26, 2014
Rated 2 out of 5 by anonuser This is an old hotel with very unpleasant employees
Room seems to be old, with very poor light, and non existent sound window isolation which translates to a lot of noise coming from the outside.
Employees seemed to be tired of having to attend too many people. The worst part were the bar waiters.
November 27, 2013
Rated 4 out of 5 by HL99 Hoel close to downtown
Sheraton at Retiro park & railway station has close connection to BsAs important areas:
bars & clubs jsut cross over the street or in Puerto Madero
sightseeing bus station 200m at Av. Santa Fe
SUBTE (Underdround) and more at Retiro railway statioin
July 31, 2012
Rated 3 out of 5 by BizTraveller2013 Great location for business travellers.
This hotel is always my first choice when travelling on business to Buenos Aires.
Staff is friendly and facilities well maintained.
Blackout curtains didn't block the light from outside, which to me is always a must for a good night of sleep.
August 18, 2013
Rated 3 out of 5 by steph2001 Great location but no free water or wireless
Nice hotel in a great location. But hate it when hotels charge you for water in the room and a wireless connection. When you've been travellling all day and paid a fair amount of money for a hotel room a free bottle of water is pretty standard.
December 16, 2012
Rated 4 out of 5 by MaryKay60 Love the Club room!
This Club Room is by far the big attraction at this hotel. Excellent service and food! The best club amenities of all the Sheraton's we have stayed in throughout the world. The rooms however, could use some updating.
April 8, 2014
Rated 5 out of 5 by kernel006 perfect
perfect perfect perfect perfect
June 24, 2014
Rated 4 out of 5 by Trvlgal Great Stay in Buenos Aires
We stayed at the Sheraton Buenos Aires Convention Center for two nights. Very modern, clean lobby area. As platinum members we were directed to the 22nd floor to a dedicated check in desk instead of being checked in at the lobby reception. Staff were quite friendly and were even able to check us in a bit early (we had an A.M. arrival from the US), which was a huge benefit to us as we were exhausted! We were offered an upgraded room on the 22nd floor overlooking the water. Beautiful view! The room was typical Sheraton and the bed was very comfortable. The floor was very quiet. The only minor complaint would be the shower head was very small and old and could use replacement, but was still "OK"
The location of the hotel was convenient within walking distance to many restaurants, Florida Street and the Puerto Modero area. Breakfast in the club room was tasty and offered fresh fruits, rolls, danish, cereals, eggs, etc. Afternoon snacks included a cheese tray, fruits, and a wonderful dessert selection. A complimentary glass of wine was offered after 7pm.
We had comfortable stay and the staff were quite friendly. I would stay here again.
May 26, 2014
Rated 5 out of 5 by Travelerbsas Excelent location and best people
Staff make you feel really good , at the room was clean and personal was always looking for gives you the best comfort. I'd been here several times working or with my wife. I will select this hotel again when i need to go buenosaires..
February 5, 2013
Rated 5 out of 5 by Luis66 Satisfaction
Service we received was better than my expectations, Me and my family really felt that all the people did his best effort to give us a complete experience of attention, care and commitment. A week unforgetable, thanks.
November 11, 2013
Rated 4 out of 5 by RJM22 Excellent banquet staff,meeting and front desk team!
We ran a 2 day meeting for 450 people at the Sheraton Buenos Aires. The banquet and set-up staff were outstanding.The meeting team and front desk team very responsive!
The staff are definitely the asset of this hotel!
April 16, 2013
Rated 4 out of 5 by Larbo 3 Days in BA
Centrally located, this hotel is close to everything, be it Shopping, Dining, or the coolest of Bars.
Accross fron both Bus and train station, and minutes away from the local airport, this site makes for easy access.
November 23, 2012
Rated 3 out of 5 by Cadu Wireless - Buenos Aires
I had a good time at Sheraton however it is important to mention that during my 6 nights at Sheraton... I had every day wireless issue to use my IPhone. The Hotel try to help but where not able to correct the issue.
August 30, 2012