Rated 3 out of 5 by Hemz88 Dated, but great location
Stayed here for the first time. Monica at check-in was excellent, polite, courteous. SPG lounge on the 22nd floor - basically the worst lounge I've ever been to. Poor selection of snacks. Alcohol drinks only served from 7pm to 9pm, with a one drink policy. There is a charge for additional drinks - in all these years, first time I have ever experienced that! Poor taste in my opinion.
View from the lounge was stellar!
I recommend the hotel based on location, and the staff.
The rooms are dated and in need of serious renovation.
Turtle speed internet!
August 5, 2014
Rated 2 out of 5 by Megaterio Not good
This hotel needs a lot of improvement very expensive and you dont get what you pay for, specially food and rooms... service not so bad
August 8, 2014
Rated 4 out of 5 by Bluepinguin My trip to Buenos aires
Overhaul good but room need rug change and bathroom up-grade
August 8, 2014
Rated 5 out of 5 by KPatrick44 This hotel has a great location and the bed was extremely comfortable
This was my third stay at this property and have had all good experiences. Everything was great except that the bathroom could use some updating, particularly with the fixtures. Bed was very comfortable and the wifi was very dependable.
August 4, 2014
Rated 5 out of 5 by Scott55 Hotel well located
This hotel is located steps from the downtown business district, hundreds of restaurants, and shopping. Also easy access to the metro and local trains. The service is excellent and always has been, which is why this is where I stay when I am in Buenos Aires.
July 31, 2014
Rated 3 out of 5 by MarkC Pay for the gym...really?
The hotel is outdated, but adequate for business travel. It's centrally located.
They tried to charge me to access the gym. I fought the charge at check out and had to speak with 3 people! No warning of charge is giveng at check in or verbally when entering the gym. $15 for a Sheraton gym??? ridiculous. I travel for work and am not going to expense 30 minutes on the treadmill.
January 23, 2012
Rated 4 out of 5 by M9999 This hotel has a great brekfast
The breakfast, was really good!!. The quality of the products and the staff were excellent!!
July 29, 2014
Rated 3 out of 5 by Willy Not up to Sheraton standards
-Internet//wireless service is problematic and sporadic for a business stay. Kept getting kicked out of VPN.
-Phone service kept dropping
-Lounge lacks an extensive menu of "bar food" and service is poor
-Air conditioning in room pumped hot air in the mornings
-No hot water from bathroom sink. Hot water faucet did not work
November 17, 2011