Rated 5 out of 5 by joseph1 joe
not informed that there was a holding deposit . great hotel great value
January 16, 2013
Rated 3 out of 5 by Nickname80 Good value but getting tired
1) The conference facilities are good
2) The gym is too small and the pool is redundant
3) Rooms / hallways / lifts are starting to feel pretty old
But, it was not expensive.......
January 13, 2013
Rated 4 out of 5 by rafael last minute stay London
great hotel for a last minute stay prior to catching a flight back to the USA
January 9, 2013
Rated 5 out of 5 by Jeannesky Excellent travel hotel
This hotel is perfect for when first arriving from international travel to visit London. The staff are friendly and professional.
January 9, 2013
Rated 5 out of 5 Best Experience ever!
Great hotel for the price. The Hotel staffs and Manager helped and supported me with my suprise engagement to my girlfriend(now my finacee, soon to be my wife). I really appreciate their support.
Home away from home!
January 3, 2013
Rated 4 out of 5 by magellan99 Wonderful Heathrow Airport
Great Heathrow Airport, close by.
Also there is a nice and free shuttle from the Hotel to the Underground tube.
No issue taking the shuttle from the Airport to the Hotel... It was running per the Schedule from T-5
Approx 45 -50 min away from Central London via the Underground.
Enjoyed the room's desk with an international power strip to handle all type of power plugs..
Prompt check in service for SPG members
Will stay here again...
Club floor and lounge was nice as well
January 1, 2013
Rated 5 out of 5 by jes167 very good hotel
thanks to all the staff for our wonderful stay at sheraton skyline, the only thing that i was upset was about the charges to use the internet in the room. otherwise I really recommend the hotel.
December 30, 2012
Rated 4 out of 5 by CJT76 Decent place for a quick overnight before leaving London
Location was fairly easy to find, just remember there are two Sheraton hotels at Heathrow. Parking was tight and mostly on the back side of the hotel, expect a long walk back to the front in the rainy London weather. there is no access to the hotel from the mostly rear parking lot. The room service food quality is below the general SPG experience. Also we had to call back each time we ordered for missing items specifically requested.
December 29, 2012
Rated 2 out of 5 by Jacko123 Hot water issue
When I arrived I had no hot water. Note that I am there in December. I arrived in the early am hours because of a red eye flight. There was no letter under my door, nor the person that checked me in had advised me that there is an issue with a hot water. One thing, if the water is cold room temperature, but this was ice cold. An hour before my departure I was advised by the front desk that the engineers are working on it. Bad experience.
December 25, 2012
Rated 1 out of 5 by cwlim33 Unfriendly F&B Staffs
This is our first time to London and were met by very rude F&B staffs at ground floor.
December 22, 2012
Rated 5 out of 5 by Juan2012 The hotel staff is very attentive to guests needs.
I was very impressed at the staffs professionalism upon my arrival and during my stay at the hotel.
December 21, 2012
Rated 2 out of 5 by TRAVELINGMANN SKYLINE NOT FOR PLAtINUM guests
In the past 2 weeks I've stayed here 2 and as a Platinum guest, and the hotel NOT full, have not been upgraded; yet I've bought a Club room. So, not even up to a junior suite. So, what is the point? I could buy the cheapest room and then still have Vllub privelages....so, don't BUY a club room..they absultely give you no elite benefits....other than the extra points...And, I am a frequent guest of this hotel....WOW
December 19, 2012
Rated 4 out of 5 by Paul26485937505048 4 night stay
Nice hotel with all the facilities and comfort you can expect. A bit disappointed about the noise level. Excellent double windows for the outside, but quite a lot of sound coming in from the corridor, you could literally follow people's conversations.
December 17, 2012
Rated 3 out of 5 by Karis Good but could be better
Overall the hotel is of a good standard but a little tired in places. Staff were very helpful, room was of a good standard & size & restaurant food was good.
The pool location looked fantastic (initially why I booked) & in spite of the very “public” surroundings, we were willing to give it a go until we discovered that the pool “changing room” was a very visible shed located at the side of the pool area. There were no farcicalities to shower & change afterwards so you had to walk from the pool area, through reception, to the lift & up to your room in a robe or, even worse, draped in a towel! Surely there must be showers available for gym users, why aren’t these available/accessible to pool users? Sort out the poolside “shed”, add a sauna & steam room (facilities I always look for) & it will be up to a standard of other hotels I use.
Other little gripes were having to ask for a second bathrobe & set of towels, it’s a double room so surely there should be two of everything! Having to ask for more tea bags & milk after we used the two that were provided as soon as we arrived. In a past business life, I frequently used international class 4* hotels in the far east & so have a lot of experience; it’s these rather insignificant little things that tend to mar the overall experience which, in spite of the gripes, was very good. Our onward trip from Heathrow involved a 4 night stay at the Brussels Sheraton but our experience with the trivial things was very similar, if not a little worse.
December 15, 2012
Rated 2 out of 5 by GSK5 This hotel needs lot of improvement in service
Our short stay was really unpleasant . House keeping did not stock enough supplies of coffee, tea, and toiletteries. Even there were not enough towels. There was no hot water in the morning. The worse part was the staff response or lack of response. The telephone calls to inquire were not being answered. Finally when picked the telephone after it rang for long time on the third try the response of the female voice was indifferent lacking courtesies or offering any possible solution..
December 14, 2012
Rated 3 out of 5 by webasylum A la Carte Prices - Questionable Quality
Two areas of concern for me:
1) Both restaurant menus sound great with top pricing - giving an expectation of freshly 'created' food from real chef's. Thought we'd try the cabin style restaurant first - besides the room being overly cold and the strange positioning of the pool table on stage? The actual Lasagne and Beefburger were both amateur at best, smacked of frozen pre-packaged rubbish with frozen chips!! at about £12 for a burger anybody should expect a gourmet burger with hand pressed fresh beef on a quality bun with fresh cut real chips at least.
Needless to say, every other meal during our 4 day stay was from three quality pubs/restaurants in Harlington village itself. Realistic pricing for quality meals.
2) Mini Bar Pricing is totally extortionate for miniature 5cl bottles of Jack Daniels at £8.40 / $13.50 each and then another $5 for a single can of coke!! Any business client willing to pay that needs their head examining. No wonder you need sensors to stop self restocking. Half those prices and you'd still be making good profits and selling a lot more IMO.
On the positive side.. Bedroom Sizes are large with a nice hotel layout and it's a Very short walk to Harlington village so discerning guests can enjoy quality Pubs/Shops/Great Restaurants at 2012 prices, NOT 2060 prices!! LOL.
December 12, 2012
Rated 5 out of 5 by donnie61 Returning from R & R
Outstanding Hotel, close to the airport and the staff at the the front desk was very helpful and took care of all my needs. To club lounge the the staff there was very very nice and the room after a long flight was very nice i throughly enjoy my stay there everytime i come through London. And it is so close to the airport that it is a no brainer to stay there, and try out the sports bar very nice
December 11, 2012
Rated 3 out of 5 by KurtB Nice Hotel but Why is Everything So Expensive?
I didn't expect much from an airport hotel but this was clean and plesant and the staff were efficient and friendly.
I have to say though, that this was all let down massively by the hideous overpricing of food and beverages. The food and drink was decidedly average and insanely priced.
No one likes being ripped off.
December 10, 2012
Rated 5 out of 5 by GaryH Excellent - No Complaints!
Wow, what can I say, from the minute we checked in to the minute we left the hotel surpassed all our expectations. Special mention to Atif (hope name is correct) at check in who could not have given us a warmer welcome, and Greg in the SkyBar who was great to chat to.
The room was spotless clean, very quiet, and very comfortable. The food in the SportsBar was excellent, again, as was the service. Overall, a fantastic start to our holiday, we will use this hotel again next time we travel
December 8, 2012
Rated 5 out of 5 by Jero SPLENDID
It was far above my expectations. Hoping to enjoy an extended stay soonest.
December 7, 2012
Rated 4 out of 5 by snsitlani Excellent
Very Good room, except Wi-Fi, all seemed good. Staff was very good, Food was good too
December 6, 2012
Rated 4 out of 5 by EFS1 The hotel is very comfortable
Very good beds and rooms, concierge service not so good.
December 3, 2012
Rated 4 out of 5 by panther77 Great stay at Heathrow
Great staff! Always helpful, competent and friendly.
December 2, 2012
Rated 5 out of 5 by Twiga Great airport hotel
Close to airport by Heathrow Hoppa. Terrific staff, anxious to meet your every need. Large room and upgrade granted in recognition of my lifetime SPG status. Virtually silent, despite proximity to airport. Surprisingly close to a residential area if you prefer not to eat in hotel. Only complaint, room had clearly been used as smoking room which was quite unpleasant.
November 30, 2012
Rated 5 out of 5 by Petal61 Home away from Home
When you travel alot or are about to embark on a journey that last nights sleep is always so important and where you dpend it. I have been staying at this hotel for about 6 years I have receommneded it to many friends who now stay here its home away from home..............the staff never forget you and make you feel like you are the only guest at the hotel. Hats off to an amazing management team
November 28, 2012
Rated 4 out of 5 by London2012 3rd Floor
I'm glad that rooms have been renovated, the rooms are quite nice now. I still don't like that fact that the lighting is dull and does not have a single controller and no main light. It could really do with some overhead lighting perhaps with LED's.
November 26, 2012
Rated 5 out of 5 by Holstein Great staff and excellent value
My second time at the Skyline Sheraton. My enthusiasm is unchanged. Consider this hotel when you are in London, especially when you arrive via Heathrow.
November 23, 2012
Rated 3 out of 5 by Traveler24 Terrible WIFI
Nothing in my room. Arrived late, 2 staff members finally tried to help in the room; problem in the room,wouldn't give me another. Unable to deal with several important business situations which required downloading documents which I could not do on a public computer. Gave up at midnight. Furous. Always stay at Starwood hotels whenever I can. Will definitely avoid this one AND had just come from Morocco where had NO problems. Go figure.
November 23, 2012
Rated 5 out of 5 by paulog best airport hotel i've stayed in.
This is probably the most comfortable airport hotel I have stayed in. Great rooms, very quiet, furnished well, had a great nights sleep. good amenities within the hotel. Fast and frequent links to the airport terminals. Will definitely book again.
November 23, 2012
Rated 4 out of 5 by HootTex Recent stay
Very good stay even for one night
November 21, 2012