Rated 4 out of 5 by Montob Close proximity to airport
This hotel is in very close proximity to the airport and yet manages to be very quiet.
The beds are very comfortable and the rooms are spacious.
The food was good and reasonably priced. The wait staff were very pleasant and friendly.
I would not hesitate to recommend this hotel to anyone who needs an airport hotel.
February 10, 2013
Rated 3 out of 5 by Janner One night stand
Generally OK, but some areas disappointing. Had to ask for more coffee and milk for the room, only 2 of each provided. £15 to park for 1 night extortionate, but a captive market so advantage taken. Comfortable bed and great shower, but no comfortable chairs to sit in. Too expensive to eat in so walked to local pub - v.g. Tried to charge us for mini bar although not used and not checked - sharp practice. ? if we would return.
February 4, 2013
Rated 4 out of 5 by DrTolga Standart
I found what I expected. No more or no less.
January 30, 2013
Rated 4 out of 5 by GlobalTravelCognoscenti Great location for LHR connections
Fast efficient service.
Comfortable, great location.
Very good value.
January 30, 2013
Rated 3 out of 5 by Lee19 Charged for Internet and Drop off!
My stay overall was satisfactory, and the cleanliness and service was up to my expectations for a 5 star hotel. I was however shocked to see that the WiFi wasn't free and neither was the pick up and drop off from heathrow, even though the hotel is located right outside the airport. I also expected breakfast to be included in the rate for all rooms, but was surprised that it wasn't. I would therefore rate the facilities as being very poor. It just seems cheap to charge for WiFi, and you would expect a hotel like the Sheraton to include breakfast and a drop off facility in the room rate.
January 28, 2013
Rated 4 out of 5 by travelingdoc42 Very good Heathrow Hotel
This was our first visit to this hotel. My platinum elite status got us an upgraded room, free Internet and access to the lounge. Breakfast in the lounge was quite good for a lounge breakfast (one of the better Sheraton lounge breakfasts, including eggs & breakfast meats). Bed, linen and shower all were fine. Proximity to airport was good, and the Heathrow-Hoppa shuttle service (@ £4 ($6.40)/person each way) was fast, frequent and reliable. It was perfect for our needs and we would stay there again.
January 22, 2013
Rated 4 out of 5 by Janusz23 Good hotel for business meetings
Hotel provide good facilities for meeting in London for people, who must concentate on work, when travelling.
January 22, 2013
Rated 5 out of 5 by Anjie27 The hotel is conveniently located next to the airport for an easy transfer on the hoppa bus
The hotel is close to the airport and a short bus ride away from the Hatton Cross tube station. You can pick up the local bus outside the hotel and it will take you to the tube station free of charge. There you can pick up the piccadilly line and go downtown. There is a Starbucks in the lobby and a Mcdonalds not far down the road. We enjoyed our stay. For the price we will stay here again.
January 21, 2013
Rated 3 out of 5 by GVAtraveller Hotel decor is dated
The rooms looked dated and in an urgent need of a refresh. Moreover the mattress and pillows were too soft.
January 21, 2013
Rated 2 out of 5 by BenP37 Dated and not worth SPG category
I would have thought that the extra SPG category compared to the alternative Heathrow Sheraton would indicate that this hotel was something special (especially considering the Sheraton brand). Instead I was very disappointed to find that the hotel rooms were very dated (is you like 80s decor you'll be fine) and had appalling air con which left us roasting all night and required an engineer to tweak and depressurise?
The staff were friendly and helpful but I would certainly not book again.
January 21, 2013
Rated 3 out of 5 by frustedswimmer Indoor pool is poor
The indoor pool is not nice for swimming, Facilites for changing and shower are makeshift. The restaurant was closed and the only food available was cafe-style food, like burgers and curries.
January 17, 2013
Rated 5 out of 5 by ArtemisUC Perfect business stay
Very comfortable stay during my business meeting in the hotel. Very good service from the staff.
January 17, 2013
Rated 5 out of 5 by joseph1 joe
not informed that there was a holding deposit . great hotel great value
January 16, 2013
Rated 3 out of 5 by Nickname80 Good value but getting tired
1) The conference facilities are good
2) The gym is too small and the pool is redundant
3) Rooms / hallways / lifts are starting to feel pretty old
But, it was not expensive.......
January 13, 2013
Rated 4 out of 5 by rafael last minute stay London
great hotel for a last minute stay prior to catching a flight back to the USA
January 9, 2013
Rated 5 out of 5 by Jeannesky Excellent travel hotel
This hotel is perfect for when first arriving from international travel to visit London. The staff are friendly and professional.
January 9, 2013
Rated 5 out of 5 Best Experience ever!
Great hotel for the price. The Hotel staffs and Manager helped and supported me with my suprise engagement to my girlfriend(now my finacee, soon to be my wife). I really appreciate their support.
Home away from home!
January 3, 2013
Rated 4 out of 5 by magellan99 Wonderful Heathrow Airport
Great Heathrow Airport, close by.
Also there is a nice and free shuttle from the Hotel to the Underground tube.
No issue taking the shuttle from the Airport to the Hotel... It was running per the Schedule from T-5
Approx 45 -50 min away from Central London via the Underground.
Enjoyed the room's desk with an international power strip to handle all type of power plugs..
Prompt check in service for SPG members
Will stay here again...
Club floor and lounge was nice as well
January 1, 2013
Rated 5 out of 5 by jes167 very good hotel
thanks to all the staff for our wonderful stay at sheraton skyline, the only thing that i was upset was about the charges to use the internet in the room. otherwise I really recommend the hotel.
December 30, 2012
Rated 4 out of 5 by CJT76 Decent place for a quick overnight before leaving London
Location was fairly easy to find, just remember there are two Sheraton hotels at Heathrow. Parking was tight and mostly on the back side of the hotel, expect a long walk back to the front in the rainy London weather. there is no access to the hotel from the mostly rear parking lot. The room service food quality is below the general SPG experience. Also we had to call back each time we ordered for missing items specifically requested.
December 29, 2012
Rated 2 out of 5 by Jacko123 Hot water issue
When I arrived I had no hot water. Note that I am there in December. I arrived in the early am hours because of a red eye flight. There was no letter under my door, nor the person that checked me in had advised me that there is an issue with a hot water. One thing, if the water is cold room temperature, but this was ice cold. An hour before my departure I was advised by the front desk that the engineers are working on it. Bad experience.
December 25, 2012
Rated 1 out of 5 by cwlim33 Unfriendly F&B Staffs
This is our first time to London and were met by very rude F&B staffs at ground floor.
December 22, 2012
Rated 5 out of 5 by Juan2012 The hotel staff is very attentive to guests needs.
I was very impressed at the staffs professionalism upon my arrival and during my stay at the hotel.
December 21, 2012
Rated 2 out of 5 by TRAVELINGMANN SKYLINE NOT FOR PLAtINUM guests
In the past 2 weeks I've stayed here 2 and as a Platinum guest, and the hotel NOT full, have not been upgraded; yet I've bought a Club room. So, not even up to a junior suite. So, what is the point? I could buy the cheapest room and then still have Vllub privelages....so, don't BUY a club room..they absultely give you no elite benefits....other than the extra points...And, I am a frequent guest of this hotel....WOW
December 19, 2012
Rated 4 out of 5 by Paul26485937505048 4 night stay
Nice hotel with all the facilities and comfort you can expect. A bit disappointed about the noise level. Excellent double windows for the outside, but quite a lot of sound coming in from the corridor, you could literally follow people's conversations.
December 17, 2012
Rated 3 out of 5 by Karis Good but could be better
Overall the hotel is of a good standard but a little tired in places. Staff were very helpful, room was of a good standard & size & restaurant food was good.
The pool location looked fantastic (initially why I booked) & in spite of the very “public” surroundings, we were willing to give it a go until we discovered that the pool “changing room” was a very visible shed located at the side of the pool area. There were no farcicalities to shower & change afterwards so you had to walk from the pool area, through reception, to the lift & up to your room in a robe or, even worse, draped in a towel! Surely there must be showers available for gym users, why aren’t these available/accessible to pool users? Sort out the poolside “shed”, add a sauna & steam room (facilities I always look for) & it will be up to a standard of other hotels I use.
Other little gripes were having to ask for a second bathrobe & set of towels, it’s a double room so surely there should be two of everything! Having to ask for more tea bags & milk after we used the two that were provided as soon as we arrived. In a past business life, I frequently used international class 4* hotels in the far east & so have a lot of experience; it’s these rather insignificant little things that tend to mar the overall experience which, in spite of the gripes, was very good. Our onward trip from Heathrow involved a 4 night stay at the Brussels Sheraton but our experience with the trivial things was very similar, if not a little worse.
December 15, 2012
Rated 2 out of 5 by GSK5 This hotel needs lot of improvement in service
Our short stay was really unpleasant . House keeping did not stock enough supplies of coffee, tea, and toiletteries. Even there were not enough towels. There was no hot water in the morning. The worse part was the staff response or lack of response. The telephone calls to inquire were not being answered. Finally when picked the telephone after it rang for long time on the third try the response of the female voice was indifferent lacking courtesies or offering any possible solution..
December 14, 2012
Rated 3 out of 5 by webasylum A la Carte Prices - Questionable Quality
Two areas of concern for me:
1) Both restaurant menus sound great with top pricing - giving an expectation of freshly 'created' food from real chef's. Thought we'd try the cabin style restaurant first - besides the room being overly cold and the strange positioning of the pool table on stage? The actual Lasagne and Beefburger were both amateur at best, smacked of frozen pre-packaged rubbish with frozen chips!! at about £12 for a burger anybody should expect a gourmet burger with hand pressed fresh beef on a quality bun with fresh cut real chips at least.
Needless to say, every other meal during our 4 day stay was from three quality pubs/restaurants in Harlington village itself. Realistic pricing for quality meals.
2) Mini Bar Pricing is totally extortionate for miniature 5cl bottles of Jack Daniels at £8.40 / $13.50 each and then another $5 for a single can of coke!! Any business client willing to pay that needs their head examining. No wonder you need sensors to stop self restocking. Half those prices and you'd still be making good profits and selling a lot more IMO.
On the positive side.. Bedroom Sizes are large with a nice hotel layout and it's a Very short walk to Harlington village so discerning guests can enjoy quality Pubs/Shops/Great Restaurants at 2012 prices, NOT 2060 prices!! LOL.
December 12, 2012
Rated 5 out of 5 by donnie61 Returning from R & R
Outstanding Hotel, close to the airport and the staff at the the front desk was very helpful and took care of all my needs. To club lounge the the staff there was very very nice and the room after a long flight was very nice i throughly enjoy my stay there everytime i come through London. And it is so close to the airport that it is a no brainer to stay there, and try out the sports bar very nice
December 11, 2012
Rated 3 out of 5 by KurtB Nice Hotel but Why is Everything So Expensive?
I didn't expect much from an airport hotel but this was clean and plesant and the staff were efficient and friendly.
I have to say though, that this was all let down massively by the hideous overpricing of food and beverages. The food and drink was decidedly average and insanely priced.
No one likes being ripped off.
December 10, 2012