Rated 5 out of 5 by femishow One of the Best Airport Hotels in London
I have been staying at the Sheraton Skyline hotel at Heathrow for many years now and as far as airport hotels go it is one of the better ones. Over the years I had developed a liking for this hotel and the many staff who make it their business to put a personal touch.
The hotel is located in the Heathrow airport neighbourhood but sound proofed against the noise. It is a bit away from the London city centre but you can take a free bus to the Hatton Cross tube station, from there it is about 45 minutes to central London on the Underground (tube). The free bus also takes you to the bus Terminal at Terminal 3 from where you can get the Heathrow Express that takes 15minutes to central London. The bus stop is right in front of the hotel. The hotel also has a shared arrangement wih other hotels in the neighbourhood the Hoppa bus which for four pounds fifty one way will drop you at any of the Terminals. The hotel is very well served by taxis just give them a 5minute heads up. I usually leave very early in the mornings for my flights, the hotel can arrange wake up calls and Taxis, you can even pre-pay the Taxi.
The rooms are standard and depending on what floor and part of the hotel you are on the views are all different nothing spectacular just an old English neighbourhood. The beds are usual Sheraton Standard sleepers, i find the pillows really good and you get four of them per bed. The hotel give SPG complimentary 2 bottles of water a day so I did not have to look for a supermarket as I usually go through a lot of bottles per day. The TV is flat and channels okay if you want to watch sports channels other than the standard one I recommend the Sports bar especially if you like sports like me. I am surprised that I this day and age one still needs to pay for internet although because I am SPG, Internet is free. I
.I take breakfast in the club lounge. Choice is very very limited but good.
Facilities include an ATM in the foyer. Also a very limited gift shop. There is a Starbucks in the foyer and two restaurants, one Indian food and the other an American Sports Bar. I particularly like the sports bar. It has a typical sports bar menu with Char grill, burgers, pizza and salads.
The service at this hotel is very pleasant.
The hotel is clean and well looked after.
Not bad for its class.
All in all a very good experience and I cannot wait to return to this hotel.
I must mention the following staff who always make my stay great, John at the front desk is superb, the welcome ambassador Petya, George the bell hop simply FANTASTIC and many more.
September 22, 2014
Rated 4 out of 5 by Jasmine54 Excellent staff make all the difference
Stayed one night before long haul flight. Although SPG platinum paid extra for breakfast in restaurant rather than lounge & was glad I did. The staff were exceptionally helpful & the food was excellent
September 23, 2014
Rated 4 out of 5 by jthornbuckle Comfortable Stay
Large Rooms very good staff
September 23, 2014
Rated 5 out of 5 by MichaelJG Another great stay!
Another great stay, kids love the pool, the service was excellent, especially Jon on the reception desk. Will be back again!
September 11, 2014
Rated 3 out of 5 by Jimtraveller A good value hotel near London Heathrow Airport
If you are transiting or staying in London on a tight budget, this is a good choice.
The overall room is clean and comfortable, but relatively small.
The lighting in the room is normally dim, due to the fact that half of thr rooms are facing inside atrium (so you have to close the curtains if you don't want to showcase your underwears in front of dinning crowd) and the other half of the rooms are facing windows of the offices in the next building (same reason you need to draw your curtains).
The Club Lounge is small, and can get extremely cozy during the busiest business days.
October 23, 2011
Rated 4 out of 5 by sm050602 Happy with our stay
Our stay was brief but good, with very helpful and pleasant staff. We had an issue with us moving things in the mini bar before realizing it was automated, but we were easily able to sort this out with reception. We were very happy with their response to this. The room was nice, clean and modern. We would definitely stay with Sheraton Skyline again and if all Sheraton's are as nice and helpful we will definitely chose them as a preferred Hotel chain.
September 4, 2014
Rated 5 out of 5 by AshD Can't go wrong, great hotel!
So good, it's the only hotel I stay in when at Heathrow... There are so many hotels in the area, but this one is simply the best, a real home away from home feeling when staying here. Staff well trained, rooms comfortable, with a great sleep, the pool area is just amazing, great for the business traveller and the family! Five star!
August 14, 2014
Rated 3 out of 5 by Tracy101 Didn't keep us informed
Our main problem was that, just as we were getting to sleep, we were awakened by an alarm and a woman telling us that they were investigating an alarm and prepare to evacuate. So, we got dressed and prepared to evacuate....................for 30 minutes! No further alarms, warnings or announcements telling us it was a false alarm. Nothing!
As we had a busy day of travelling the next day, we phoned the lobby to find out what was happening. The phone took an age to be answered and we were thinking that there was an emergency and that they had evacuated! Eventually someone answered and said it had been a false alarm! Nice to be kept informed.........Not!
We then spent the next three hours trying to get to sleep after being disturbed for no reason but our adrenaline had kicked in and our room was actually quite noisy from the aircraft taking off and landing!
To be honest, when I received this email asking for a review, I thought it might have been an apology - but it wasn't.
August 13, 2014