Rated 5 out of 5 by Primate1959 Great value near Heathrow
I've been staying at this hotel for years and it has always meet or exceeded my expectations. There are two Sheraton Hotels in the Heathrow Airport area (the other being the Sheraton Heathrow), and this one is by far the best. Although generally more expensive that the Sheraton Heathrow, I will pay extra to stay at the Sheraton Skyline due to its consistent ability to delivery a great experience; great service, a large, clean and comfortable room, and easy access to Heathrow and greater London via the Tube. The downside for Platinum members is the lack of available upgrade opportunities, besides Club Level. There are precious few Junior Suites, and those go very quickly. And, yes, the rooms are dark and the views disappointing; it is after all an airport hotel. But I don't let those minor distractions taint my view of this fine hotel, and I suggest you don't either.
October 6, 2014
Rated 3 out of 5 by DON43 Nice hotel but didn't like room
This was a one-night stay after transatlantic flight. Pleased to be upgraded to a Club Floor room. However, given our late arrival the only time we could use the Lounge was for breakfast which was fine. The major disappointment was the room. On a previous stay we had a room that looked over the inner atrium and pool. This time we looked over a rooftop with air handling equipment. The room was also very small. We had two suitcases but could only lay one out on a luggage rack. The mirror on the wall behind the sofa made the room look bigger but did not provide any useable space. The ambiance was not helped by the numerous stains on the carpet. My wife found it almost impossible to use the hair dryer which was hardwired into a desk drawer. We also used the pool bar for drinks but was rushed because of the 11pm closing time. In fact, they were clearing up around us before 11pm. The concierge was helpful in getting a taxi to go to the rental car pick-up.
October 13, 2014
Rated 3 out of 5 by Henry88 A nice room spoiled by lack of proper checks.
One bedside light did not work. Switching bulbs with another lamp did not solve the problem. There was no other light at that end of the room, so reading in bed was impossible, as was unpacking a suitcase at that end of the room. This was a BIG black mark to the hotel for sub-standard room preparation. I could have called to complain but we were tired and didn't need the hassle.So I just left a note when we left.
October 12, 2014
Rated 5 out of 5 by femishow One of the Best Airport Hotels in London
I have been staying at the Sheraton Skyline hotel at Heathrow for many years now and as far as airport hotels go it is one of the better ones. Over the years I had developed a liking for this hotel and the many staff who make it their business to put a personal touch.
The hotel is located in the Heathrow airport neighbourhood but sound proofed against the noise. It is a bit away from the London city centre but you can take a free bus to the Hatton Cross tube station, from there it is about 45 minutes to central London on the Underground (tube). The free bus also takes you to the bus Terminal at Terminal 3 from where you can get the Heathrow Express that takes 15minutes to central London. The bus stop is right in front of the hotel. The hotel also has a shared arrangement wih other hotels in the neighbourhood the Hoppa bus which for four pounds fifty one way will drop you at any of the Terminals. The hotel is very well served by taxis just give them a 5minute heads up. I usually leave very early in the mornings for my flights, the hotel can arrange wake up calls and Taxis, you can even pre-pay the Taxi.
The rooms are standard and depending on what floor and part of the hotel you are on the views are all different nothing spectacular just an old English neighbourhood. The beds are usual Sheraton Standard sleepers, i find the pillows really good and you get four of them per bed. The hotel give SPG complimentary 2 bottles of water a day so I did not have to look for a supermarket as I usually go through a lot of bottles per day. The TV is flat and channels okay if you want to watch sports channels other than the standard one I recommend the Sports bar especially if you like sports like me. I am surprised that I this day and age one still needs to pay for internet although because I am SPG, Internet is free. I
.I take breakfast in the club lounge. Choice is very very limited but good.
Facilities include an ATM in the foyer. Also a very limited gift shop. There is a Starbucks in the foyer and two restaurants, one Indian food and the other an American Sports Bar. I particularly like the sports bar. It has a typical sports bar menu with Char grill, burgers, pizza and salads.
The service at this hotel is very pleasant.
The hotel is clean and well looked after.
Not bad for its class.
All in all a very good experience and I cannot wait to return to this hotel.
I must mention the following staff who always make my stay great, John at the front desk is superb, the welcome ambassador Petya, George the bell hop simply FANTASTIC and many more.
September 22, 2014
Rated 2 out of 5 by jfg2003 Dank, depressing property
This property is bottom 3 of any I've stayed at in my 10 years as a Platinum guest. The staff were friendly, the gym was good, and the Indian restaurant was great. But those positive things cannot offset the faint musty smell of this depressing building. 100% of the rooms in this low slung building look out onto parking lots. Ceilings are low, and rooms are dark. I had meetings in the area but hoped to get into Central London while there. For being as close to London as you are, it is very difficult and expensive to get into town.
I am a huge Starwood advocate and have had so many excellent stays over the years. This property is one I cannot recommend.
October 1, 2014
Rated 5 out of 5 by MaltWhiskeyGuy Sheraton, Skyline - LHR
Excellent airport hotel. Indian restaurant is outstanding. SPG status recognition by hotel management is also much appreciated - including the bottle of wine sent up by the manager in recognition of our 40th anniversary. Location is also better than downtown London for local area sight-seeing, such as Kew and Wisely gardens (part of the Royal Horticultural Society), and Wolsey's Hampton Court Palace, used by Monarchs from Henry VIII to William & Mary.
October 4, 2014
Rated 5 out of 5 by PRH54 Always a pleasure
When working at Heathrow, I wlays enjoy staying at the Sheraton becuase of the confortabke facikities and the attentive and frindly staff.
October 4, 2014
Rated 3 out of 5 by Aviz0 Convenient
The hotel is conveniently located near Heathrow. The rooms are acceptable considering that it is an airport hotel. The bed was very comfortable. The food at the restaurant was poor.
September 29, 2014