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1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 3.5 out of 5 by 587 reviewers.
Rated 3 out of 5 by Hot Water nothing worse than having to take a cold shower at 6am Not sure how that happens but it is something this property needs to address February 24, 2014
Rated 5 out of 5 by Hotel has fantastic features We really enjoyed our family getaway. The hotel's proximity to all things great and do-able for family fun. It would have been perfect if we did not have to pay for wi-fi. February 21, 2014
Rated 5 out of 5 by Excellent Stay Always Fun Numerous stays in Atlantic City, Sheraton AC consistently offers a sound night rest, excellent club floor, thoughtful staff, and professional environment - we always have a really fun time and appreciate such a wonderful Sheraton property to return to each time with go to Atlantic City February 19, 2014
Rated 5 out of 5 by Consistent. Did the job. Excellent access to the convention center. Always clean, highly recommend. February 17, 2014
Rated 5 out of 5 by Great Staff When in AC this is a great hotel to stay, quiet and clean! February 11, 2014
Rated 3 out of 5 by food service There is considerable room for improvement regarding the breakfast buffet. The eggs were dry and the pancakes hard as rocks. Lunch and dinner are served at a public pub located in the facility but a fairly long walk from the lobby. Room decor needs to be modernized. February 10, 2014
Rated 2 out of 5 by Disappointed visitor Hotel needs to upgrade. would prefer queen size beds. Four adults in one room asked if had pull out couch not available. Not worth the price. No continental breakfast or free to park your car. February 9, 2014
Rated 2 out of 5 by blueflame never vacuumed, cups never replaced never dusted January 31, 2014
Rated 1 out of 5 by Loud, Crazy hotel If you are looking for a good night's sleep, this is NOT the hotel you want to stay at!!!! There is noise coming from the walls, vents and hallways!! Very disappointing!! Beds are comfortable. January 27, 2014
Rated 5 out of 5 by Great Staff very friendly staff and clean room! Will definitely stay at this hotel again.... January 27, 2014
Rated 5 out of 5 by Weekend trip This hotel has it all. First off the people, from management like Nadir Ahmed, Bob, Maria to the valet people like Christian & Jeremy. Everyone treats you like family. The location is great, away from noisy boardwalk, yet close to shopping & casinos. Club access is great for breakfast &n snacks. I highly recomend this as the hotel to stay in Atlantic City! January 26, 2014
Rated 4 out of 5 by Clubroom access I was not expecting to be upgraded to the Clubroom, but I felt I could at least have access to the Clubroom. Parking was atrocious! January 21, 2014
Rated 4 out of 5 by Don't stay in room 351 if you can avoid it Every year, I come down with my kids for a night to shop and swim. Usually it is great. But because of a convention of overly made-up, barely dressed teenagers, we were put into a room that couldn't move us out of: 351. The room is huge and clean, but freezing even with the heat turned all the way up and running all night. The room is a corner, so the bed is shoehorned in, and there's no way to watch the TV if you're laying down in the bed properly. The suite portion of it is a nice kitchenette with an unnecessarily massive round table. It's nice to have a place to sit and eat leftovers, but a small couch or overstuffed chair to relax in with a lamp so you don't disturb people sleeping in the other part of the room would have been better. Finally, that the room didn't automatically come with continental breakfast -- even though it really wasn't that much bigger than a standard room except for a long hallway in the middle of it -- is really unacceptable. Overall, the hotel is great. This room, definitely not. January 21, 2014
Rated 1 out of 5 by Not a pleasant experience The bad experience started when we first arrived. We had to wait in our vehicle for over 20 minutes before we could enter the hotel. We were told our vehicle was over sized and could not be parked in the garage. We were waived the valet fee by Patricia at the front desk. Went to take a shower the next morning and there was no hot water and the water pressure was so low. Bathroom was not clean, hair around the toilet and basin. Trash cans were not empty and had gum stuck to the bottom of them. I expected so much more from the Sheraton in AC. Ask to speak to a manager during checkout, waited 10 mins. and was told the manager was on the phone. Karen at the front desk gave us $30 credit towards the room. Haven't seen the credits on my credit card as of yet , so I will give it a couple more days. You don't have to worry about a return visit. January 21, 2014
Rated 5 out of 5 by Ms Cleanliness of rooms. Early check-in when promised. Location close to everything I needed and wanted to do. January 21, 2014
Rated 3 out of 5 by Don't come when it's busy I was very disappointed in this hotel because the staff wasn't able to handle the fully booked hotel. As a Starwood Preferred member I was expecting my needs to be met and they were not. The room service menu states that your food will arrive in 30 minutes or less or it is complimentary. We were told our food would take 90 minutes and they wouldn't be honoring the complimentary policy because they were too busy. Isn't that why you need the policy? Also, when requesting a late checkout ,we were told the hotel was too busy and we had to wait on line for an hour just to check out. I booked this hotel because it was attached to the convention center where my daughter was competing but I will not stay there again as every restaurant had an hour wait and hotel guests do not get any special perks such as reservations etc. At one point, both the restaurant and guest services didn't even answer the phone. Everything went to voicemail. We tried to book our room for another night because we weren't able to get a late checkout and were told it was booked but my friend was able to book an extra night an hour after I asked. We both got different answers. I am not happy with my stay at Sheraton Atlantic City. January 21, 2014
Rated 3 out of 5 by Pay more than worth to stay We stayed at this hotel for the convenience of the location. We were at an event at the Convention center which is attached to the hotel. Location was great. We were able to walk to anywhere we wanted to go in Atlantic City. I am a member of a lot of hotel programs, and the Sheraton in Atlantic City had the least amount of perks for being a member than any of the others. We had to pay extra for internet, I got charged for a bottle of water that was supposed to be complimentary, the pool was smaller than other smaller hotels we have stayed at, the hot tub is outside and closed in the winter months, there is not a complimentary breakfast, and I could go on. Definitely not worth the group rate, let alone the regular rate they charge. January 20, 2014
Rated 5 out of 5 by Hotel Service was suberb Great hotel, front desk registration experience was excellent. January 14, 2014
Rated 2 out of 5 by Disappointment with noise I have stayed at this hotel in the past and have had no issues. My recent stay was very disruptive. From 11:20 a.m. - 2:20 a.m. there was a lot of noise on the floor. I was unable to sleep the entire time period. I would attribute this to a bunch of young folks that had not respect for others around them. There was someone about 5:30 a.m. that decide to knock on all the doors. The shame of it is, the hotel has great accomodations. I will not return. January 13, 2014
Rated 5 out of 5 by Hotel was great TUN Restaurant was horrible My hotel stay was what I expected. With that said I would not recommend having any type of meal in this hotel. We made a reservation on line knowing that there was a convention (which we attended). The reservation was accepted on-line 2 days in advance and we were happy as it was 3 degrees in Atlantic City over the weekend. Upon arriving at TUN I was told that they weren't accepting on-line reservations and I would have to wait for a table. This is unacceptable. I asked to speak to a manager who never came. We were eventually seated. We had six people in the party and asked for separate checks. Again it was a problem. Finally ordered and received our food and mine was underdone. By that time we were all tired and had to wait for my food. When the check came they did give us separate checks but added an 18 percent gratuity and service charge. I am so surprised that Starwood would particiate with this type of establishment. I will never return. January 6, 2014
Rated 3 out of 5 by The hotel needs improvement The rooms are a bit outdated but okay. January 2, 2014
Rated 5 out of 5 by Excellent Service & Friendly, Professional Staff Hotel is great location and rooms were very clean. Excellent service and friendly, professional staff January 2, 2014
Rated 5 out of 5 by BEST OF THE BEST LOVE STAYING AT SPG I WILL STAY ON WERE ELSE. December 16, 2013
Rated 4 out of 5 by Weekend shopping I purchased the shop ac reservation. Went to breakfast and charged fifteen dollars for drinks... Coffee and orange juice. Staff at check in fantastic. Room 425 was great until I showered in the a.m. Reached for a towel and it had a big gross hair ball on it . Yuck!!!!!!!!!!!!! December 15, 2013
Rated 3 out of 5 by Noise The hotel itself is very nice. The problem was that the people next door were crazy loud so I had to call downstairs several times so security could come up tell them to stop the party. The walls are too thin and I had to put towels under the door that separates both rooms as most of it came from there. I asked to be moved but they were sold out. Nobody asked me how te night was upon checkout which was surprising. It could have been a nice night but I could only sleep for three hours. December 15, 2013
Rated 3 out of 5 by A little disapointed I stayed at this hotel this past weekend and I wasn't impressed by my experience at all. The particular room I stayed in was cold the entire time, the front desk sent someone in to fix it but it was still cold after. Room service was terrible, it looked as though the food had been sitting out from someone's previous order. The room itself looked like to hadn't been remodeled in at least ten years, there were cracks and stains everywhere, Thank goodness I always bring my Lysol. The lobby of course is in excellent condition giving you the illusion that, that's how the rest of the hotel will look. Don't be fooled. I've stayed at the Sheraton in Atlantic City twice before and I was very pleased both of those times but I guess I must've stayed on the wrong night. December 3, 2013
Rated 5 out of 5 by Great Location, Great View We visited the Sheraton for a weekend getaway just after Thanksgiving. We loved that the hotel is in walking distance to Tanger Outlet, which was perfect for Black Friday shopping. The hotel's location allows for an amazing view of the Atlantic City skyline. We will definitely stay here again! December 3, 2013
Rated 4 out of 5 by Disruptive guests Both nights during our stay, the guests on either side of us were very loud. The first night/early morning the people to the left of us were banging lugggae,doors, and speaking loudly. The second night, at 4;30 AM the people in the suite to the right of us were having some kind of loud party with multiple people, music, and moving noises. I called security twice, and this continued for about an hour which made our stay very unpleasant. December 2, 2013
Rated 5 out of 5 by Made our Anniversary one to remember! Service way above average! Location perfect; just a few blocks, quick stroll away from boardwalk. Club lounge access amazing add-on. Will definitely remember our experience and share with all our friends. Myles & Beth December 1, 2013
Rated 5 out of 5 by Great Location This hotel was a very nice hotel. Great location, next to outlets, lots of restaurants to choose from, across the street from convention center and within walking distance to casinos and beach. I would highly recommend. November 25, 2013
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