Rated 5 out of 5 by BillyPhilly Better than expected
I was greeted, and they switched me to the City View which was great. Clean, modern, fresh feeling hotel.
April 11, 2014
Rated 2 out of 5 by BigBill Disappointing, needs quite some work
Platinum status "upgraded to club", nothing else, not even asked if I'd like a double double bed v. King bed as hotel completely empty on a Wednesday (I stayed overnight to play golf next day). Was on Club floor, but Club not open and fully functional other than weekends. I missed "evening hors d'ordeuvre", ZERO morning food, not even a granola bar. Club had water, no soda, juice, etc. Espresso/cappuccino machine needed servicing - overdue according to LCD display. Containing milk product, I'm not brave enough to try and risk ruining my day with an upset stomach or worse. I expected that parking wasn't free with hotel although Tun Tavern Restaurant in hotel on site notes "Free parking across the street". Parking is in Convention Center and is a charge with valet being double. Bar in hotel was not open. Restaurant was not very good, steak undercooked and undercooked on return from kitchen to re-cook, "Filet" was tough sirloin, $3 Bernaise was tiny cup out of a bottle. Very disappointed in Restaurant.
Recommended for Convention Center.
Overall - not up to standards anywhere except standard Sheraton Bed.
April 4, 2014
Rated 5 out of 5 by CCS77 This hotel was great
I had an excellent stay! The room was great, the food in the restaurant was good and the staff was excellent!
I would stay here again!
April 14, 2014
Rated 4 out of 5 by SusieQ2014 Great value - close to all
Great value- close to Jersey shore beaches, shopping, golf, great restaurants
April 14, 2014
Rated 4 out of 5 by Bill2387 Hotel good for conferences
Quite, clean place for meeting. Nice views of Atlantic City from higher up.
April 10, 2014
Rated 4 out of 5 by Alex21666 Nice hotel, convenient to train.
Cabs here are expensive, so have a car if doing a lot of moving around the city. Staff was very accommodating, except the valet service. Slow and not up to par on my stay. They could have just been having a bad couple days.
April 7, 2014
Rated 1 out of 5 by LivesInASuitcase Worst Sheraton Experience
I travel frequently for work, and I have to say that this is one of the worst Sheratons I've ever had the misfortune to stay at.
The room smelled of smoke covered up by cheap perfume. The telephone didn't work. The outlets in the bathroom didn't work. There was no wifi. The shower barely worked.
And the best part of all was that when I brought this all to the attention of the manager, he simply said "Sorry".
If I were Starwood, I would seriously consider removing the Sheraton name from this hotel. It's dragging down the brand.
June 11, 2012
Rated 4 out of 5 by blackbear12 hotel close to beach
staff, room clean excellent I'll come back soon .....
April 1, 2014