Rated 5 out of 5 by Pete741 Nice hotel
Nice hotel. Very comfortable
May 27, 2014
Rated 5 out of 5 by mmangelos Excellent staff
I really enjoyed my stay. The staff was very freindly and very courteous. I will be coming back.
January 25, 2013
Rated 4 out of 5 by flyers14 room very comfortable
Pillows very soft but provided good support for neck
May 7, 2014
Rated 3 out of 5 by RealMoneyFantasyLeagues Decent room but hair in bathroom
The hotel is pretty decent as is the room (although a bit on the small side). Overall this is an average hotel.
Things that bothered us during our stay were:
1) Lots of hair in the bathroom (sink, shower, floor, walls). It obviously wasn't cleaned properly before we arrived. Staff did nothing about it. Had to complain to manager when leaving who did provide us with a 20% discount. We expected a room change or an immediate reclean, but desk person said they would "look into it" when we complained and nothing was done.
2) Dog barking in room across the hall for entire stay. We did not complain though, so I guess that is our fault.
3) Prices in convenience store in lobby were overpriced but I guess that was to be expected.
4) Ad for rooms says WIFI - there is NO WIFI - just a wired connection at a price - you get 2 choices (basic and premium) when you logon to the browser. Don't go BASIC it is internet at Dial-Up speeds from the 90s...premium is average standard modern speed.
Other than that, there were not a lot of great features - pillows and sheets were nice though - comfy and fluffy.
Would not likely stay here again unless the location demanded it (right next to convention center).
August 23, 2012
Rated 3 out of 5 by Bubs Don't come when it's busy
I was very disappointed in this hotel because the staff wasn't able to handle the fully booked hotel. As a Starwood Preferred member I was expecting my needs to be met and they were not. The room service menu states that your food will arrive in 30 minutes or less or it is complimentary. We were told our food would take 90 minutes and they wouldn't be honoring the complimentary policy because they were too busy. Isn't that why you need the policy? Also, when requesting a late checkout ,we were told the hotel was too busy and we had to wait on line for an hour just to check out. I booked this hotel because it was attached to the convention center where my daughter was competing but I will not stay there again as every restaurant had an hour wait and hotel guests do not get any special perks such as reservations etc. At one point, both the restaurant and guest services didn't even answer the phone. Everything went to voicemail. We tried to book our room for another night because we weren't able to get a late checkout and were told it was booked but my friend was able to book an extra night an hour after I asked. We both got different answers. I am not happy with my stay at Sheraton Atlantic City.
January 21, 2014
Rated 5 out of 5 by JClatter Great hotel
I loved the hotel. My only complaint was the pillows were to thick. Would prefer feather.
August 13, 2012
Rated 4 out of 5 by Taninha Nice Hotel!
Its always a good experience staying at a Sheraton Hotel!
This one is nice! I recommend
July 18, 2012
Rated 4 out of 5 by David278 Smoky room
Nice staff and enjoyable stay but the room smelled like smoke and it was non-smoking.
August 31, 2013
Rated 4 out of 5 by Kecia1012 Black Friday Shopping
I love this hotel for its location. plus it is comfortable to get a good night sleep
November 27, 2012
Rated 4 out of 5 by TravelGal Nice Family Stay
Perfect location to enjoy stay with family and convenient to shopping and casinos.
August 30, 2012
Rated 5 out of 5 by mari73 The beds were so comfortable
OMG! The beds are so soft, its like sleeping on clouds. I can't wait to go back.
January 13, 2013
Rated 5 out of 5 by deb2013 Fantastic stay
There is nothing that could be better. Had a wonderful stay. See you next year.
January 13, 2013
Rated 5 out of 5 by AnneF Great visit to Atlantic City
The staff was really friendly. Our room was very comfortable. Very good value!
October 25, 2012
Rated 5 out of 5 by WEBROBReG Very Comfortable
Staff very accomodating, Polite, and well infomed of and question asked.
February 2, 2013
Rated 4 out of 5 by 34ford Very convenient location.
The staff was very accomidating and went out of their way to service us.
March 4, 2013
Rated 4 out of 5 by blackbear12 hotel close to beach
staff, room clean excellent I'll come back soon .....
April 1, 2014
Rated 4 out of 5 by Eyeguy September Conference
Easy walk to shopping outlets and boardwalk. Meeting Rooms comfortable.
September 26, 2012
Rated 5 out of 5 by ERE1 GREAT EXPERIENCE
The hotel was beautiful, service was superior and beds were wonderful.
March 8, 2013
Rated 5 out of 5 by karen28 this hotel was great
close to the boardwalk, within walking distance, clean and well kept
August 21, 2012
Rated 5 out of 5 by xxxxxxxxxxx breakfast
Very nice breakfast on the Club floor. The Tun Tavern is terrific!
October 21, 2013
Rated 5 out of 5 by dina free internet
staff very helpful-good location-easy parking,wonderful restaurant
April 3, 2013
Rated 5 out of 5 by jobabs Hotel Service was suberb
Great hotel, front desk registration experience was excellent.
January 14, 2014
Rated 5 out of 5 by Luckyguy Triple Play
Great job, especially after I left some clothes in the dresser.
December 9, 2012
Rated 5 out of 5 by Spike2 Outstanding
Everything about our stay was outstanding. Staff was fabulous
November 24, 2013
Rated 4 out of 5 by jtsjr Sheritan in AC
nice clean and ok price We just needed a bed for a few hours
December 11, 2012
Rated 5 out of 5 by 1234 Service and Dog Friendly
One of the only hotels in Atlantic City that is Dog friendly
February 20, 2013
Rated 5 out of 5 by neil820 gwen at front desk
from the moment we walked in gwen was there to asisit
January 28, 2013
Rated 2 out of 5 by blueflame blueflame
never vacuumed, cups never replaced never dusted
January 31, 2014
Rated 4 out of 5 by stephg the hotel is very nice
eeryhting was great and the staff was very friendly
January 13, 2013
Rated 4 out of 5 by Ram17 The hotel is average.
Should include shuttle service and free parking.
August 6, 2012