Sheraton Centre Toronto Hotel

  • 123 Queen Street West
  • Toronto,
  • Ontario
  • M5H 2M9
  • Canada
  • Carte

Chambres et tarifs

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Enfants/chambre

Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Politique relative au programme tarifaire familial

Le séjour des enfants de moins de 17 ans est gratuit lorsqu'ils dorment dans les lits déjà présents dans la chambre. Les lits d'appoint pour adultes et enfants peuvent entraîner des frais supplémentaires. Les lits bébé sont gracieusement mis à disposition.

Politique relative à l'âge requis

Les hôtes doivent avoir au moins 18 ans et présenter une pièce d’identité en cours de validité pour réserver une chambre. Sont acceptés comme justificatifs les pièces d'identité officielles avec photo (délivrées par un État, une province ou une fédération).

Rated 3.5 out of 5 by 1717 reviewers.
Rated 5 out of 5 by Another great experience with DECA The Sheraton provided, again, an excellent venue for this year's DECA Ontario competition. Our staff and students enjoyed their stay. February 13, 2013
Rated 4 out of 5 by This hotel was good overall My one quibble would be with the internet connectivity. Even when paying the per diem fee, connection was spotty and unreliable. September 23, 2013
Rated 4 out of 5 by Most comfortable bed I stayed in the richmond tower and it is in need of renovation. But my double bed was the most comfortable bed i have slept in. October 2, 2013
Rated 5 out of 5 by staff and location front desk staff very helpful and location is ideal for family. in my case i get three cards kids , and us enjoy on our on space. June 17, 2013
Rated 3 out of 5 by TV and washcloths, noising fan The up and down button did not work on the TV and there were no washcloths in my room. The fan on the furnace made alot of noise. March 11, 2013
Rated 5 out of 5 by great time went with my wife for conference, 4 stars for a great price, great staff and wonderful amenities. need softer pillows, thats all! May 18, 2013
Rated 5 out of 5 by Executive Club Lounge The lounge was outstanding - great hospitality, food and drink, atmosphere and view of the city. Look forward to visiting again. June 7, 2012
Rated 1 out of 5 by not an impressive stay at all food was very unsatisfactory and overpriced the parking costs $ 55 per night and a car rental is only $35 how ridiculous is that February 11, 2013
Rated 2 out of 5 by Nice Lobby but rooms need upgrading The rooms definitely need some upgrading. Furthermore, the rooms need more electrical outlets/plugs that are easily accessible. May 29, 2013
Rated 5 out of 5 by this hotel is always clean, quiet,comfortable,and the staff are always very polite and helpful. plus it is central cleanliness, polite and helpful staff,centrally located, the Sheraton remains my go-to Hotel in downtown Toronto! December 17, 2013
Rated 3 out of 5 by dissapointing room temp I did not sleep during my 1 night stay due to the air climate control (new update?) as the room never got below 80 degrees. September 5, 2013
Rated 3 out of 5 by Adequate The room had limited amenities. No wifi No minibar No fridge The wait for a fridge was long. There was a 20$ charge for it. August 19, 2013
Rated 4 out of 5 by CHECK IN WAS GREAT I just want to thank Semir for making my check-in seamless considering the condistions under which i arrived. Thanks, Steve March 11, 2013
Rated 4 out of 5 by A very good hotel in the perfect location This hotel is a very good hotel providing all necessary needs. The best about it is its location. The sevice was very nice. July 29, 2012
Rated 5 out of 5 by Great Hotel Great hotel with excellent staff and very convenient to lots of shopping and entertainment in the downtown area of Toronto June 28, 2013
Rated 5 out of 5 by The room was perfect This weekend was a girl's weekend. We had adjoining rooms and everything was perfect. The beds are so comfortable. Thanks. November 20, 2012
Rated 5 out of 5 by Great location Perfect location , helpful staff, convenient valet parking, direct on underground Toronto , what else could you ask for??? January 10, 2013
Rated 3 out of 5 by needs some updating terrible venting system kept us awake all night. The location is great and amenities are good, Slow room service though. September 3, 2012
Rated 4 out of 5 by Great hotel just need to adjust noise There were lots of noise at night, a banging sound that preventing me sleeping February 4, 2014
Rated 5 out of 5 by Sheraton offers great service Staff checking us in warm and welcoming. Room open and fresh with awesome King bed Location, location,location Perfect ! August 22, 2012
Rated 4 out of 5 by Sheraton Toronto Great location in the city and friendly staff - would recommend this , however the Hot tub and pool could use an upgrade January 1, 2013
Rated 1 out of 5 by Never been so disgusted After staying at the Sheraton for the past three years as part of the Executive of the largest student run youth advocacy organization in the country at our many conferences we've chosen to spend at the Sheraton, I have come to expect five star customer service. This past weekend (May 8, 9, 10, 11th, 2014) was the most disappointing and ill managed weekend I've ever spent at this hotel. Not only were our room reservations incorrect after I confirmed our reservations with other staff, but the customer service manager (named Briana or Brianne) was the most disrespectful and arrogant agent I've ever encountered. After multiple issues with the room situation, she refused to accommodate us any further and indicated to us that it was basically not her problem to deal with. After settling with what was presented to us as the only option: a room we did not request, we went to the room to discover that the room in the Richmond tower absolutely stank, unbearably so. My partner and I went back down to request another room and Briana wouldn't even come out of the back room to speak with us or to acknowledge our disappointment, even after we requested her immediate presence outside at the front desk. It was truly aggravating and disrespectful for her to have put her other work in front of what is the most important part of her job: the customer. I've worked in customer service for the last 5 years and have come to an expectation of what is good customer service and what is poor. After hearing that I was not the only person who was disgusted with the hotel, their management, and their accommodations, I advised the other executives to never return to this hotel again, and to seek accommodations for our conference at a different hotel in Toronto where we have received better service. The executives indeed concluded that our concerns were valid and that they were equally as disappointed with the hotel. I sincerely implore you to revisit your hiring standard, and to remind your staff that the customer truly does come first, no matter what. I have never been more disappointed or disgusted with a hotel or its staff, specifically it's management members. I can promise you with confidence that I will never stay at this Sheraton hotel professionally or personally again in my life. May 15, 2014
Rated 4 out of 5 by Nice Hotel, but.... Met all my expectations. Shower drain was plugged. There was hair in the shower when I checked in. Very friendly staff. November 20, 2012
Rated 5 out of 5 by Always Reliable My wife & I are frequent guests here. Consistently reliable service. Excellent buffet breakfast. No issues. Good value. January 7, 2013
Rated 5 out of 5 by Excellent Downtown Location, Amenities and Service Stayed here on June 26, 2013. Would highly recommend this hotel for anyone visiting Toronto for business or pleasure! June 27, 2013
Rated 5 out of 5 by Great location and great staff. Great location right in the downtown of Toronto near CN Tower, shopping centre and this hotel offer great services. September 26, 2013
Rated 5 out of 5 by First time using SPG points We use this hotel whenever we stay in Toronto. It is conveniently located and we have never been dissapointed. I was apprehensive at first as I was using my points for the first time (it was combination of points and cash). I was not sure how hotels look at the people "freeloading" with points. I should not have been - within 1 minute of reaching the front desk, we were checked in early, upgraded to a 2 room suite (for more space) as we had a 3 year old son with us, our bed preference was changed as my wife decided at the last minute that she wants King instead of two beds and even offered late checkout as we were visiting new Toronto Aquarium in the morning. Basically, amazing service, hotel with great location, great price, amazing staff... What else could one need? This hotel has been around for a while now and rooms show some age in the wall corners and bathrooms, but everything was perfectly clean, furniture and plumbing was all new... Hotel is on the Path (underground pathways that connect all major buildings, shopping centres and attractions so that in the hot summer day or freezing winter day you never need to go outside to do anything). Thank you! Great job! November 14, 2013
Rated 5 out of 5 by wonderful weekend awesome customer service we enjoyed the Club Lounge very much check in and out was enjoyable, fast, friendly service August 29, 2012
Rated 4 out of 5 by Proximity The Proximity to the main attractions in Toronto was the important factor to book our stay at this hotel. Thank you! September 20, 2012
Rated 5 out of 5 by Excelent Nice and comfortable not only the facilities but location, it´s really the hotspot of Toronto Downtown!!!!!!!!!!!! October 23, 2012
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