Sheraton Centre Toronto Hotel

  • 123 Queen Street West
  • Toronto,
  • Ontario
  • M5H 2M9
  • Canada
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways and child rollaways may incur extra charges. Cribs are complimentary.

Age Requirement Policy

Guests must be 18 years or older with valid identification to reserve a room. Acceptable forms include government issued state, provincial or federal photo identification.

Rated 3.5 out of 5 by 1804 reviewers.
Rated 5 out of 5 by Always meets or exceeds expectations Great location and exceptional value. This hotel consistently meets or exceeds my expectations. Well done! April 26, 2014
Rated 1 out of 5 by Falls way short of SPG Standards I came to the hotel tired and wanted to get some rest...the room was extremely dry and made sleeping impossible! February 15, 2013
Rated 4 out of 5 by This hotel has great service Rooms were dated with bathroom needing a refurb but rooms were clean and comfy July 1, 2014
Rated 4 out of 5 by The hotel has great features and the staff is very friendly I had a couple of issues upon checking in but the staff solved them very quickly. Great hotel for conventions. September 2, 2013
Rated 5 out of 5 by clean, fine and organized gentle personnel, hotel clean, quiet, well organized. Very good restaurant and bar; central position, near bay. June 22, 2013
Rated 5 out of 5 by Summer travel great stay. always enjoy our stays here. July 31, 2014
Rated 5 out of 5 by First time using SPG points We use this hotel whenever we stay in Toronto. It is conveniently located and we have never been dissapointed. I was apprehensive at first as I was using my points for the first time (it was combination of points and cash). I was not sure how hotels look at the people "freeloading" with points. I should not have been - within 1 minute of reaching the front desk, we were checked in early, upgraded to a 2 room suite (for more space) as we had a 3 year old son with us, our bed preference was changed as my wife decided at the last minute that she wants King instead of two beds and even offered late checkout as we were visiting new Toronto Aquarium in the morning. Basically, amazing service, hotel with great location, great price, amazing staff... What else could one need? This hotel has been around for a while now and rooms show some age in the wall corners and bathrooms, but everything was perfectly clean, furniture and plumbing was all new... Hotel is on the Path (underground pathways that connect all major buildings, shopping centres and attractions so that in the hot summer day or freezing winter day you never need to go outside to do anything). Thank you! Great job! November 14, 2013
Rated 5 out of 5 by Above and Beyond Booked another sheraton instead but front desk made room for me even though the hotel was sold out. Thank you! April 20, 2013
Rated 5 out of 5 by Outstanding!! From check in to check everything was great! July 28, 2014
Rated 5 out of 5 by Front desk were very helpful and accomodating. We had some issues checking in but Marilyn at the front desk was very helpful. View from the room was great!! June 24, 2013
Rated 5 out of 5 by Hotel's Club Level is Great With a magnificent view of the city, always attentive staff and a varied breakfast buffet it can't be beat. February 17, 2014
Rated 5 out of 5 by Good welcoming for platinum members Fine staying , nice welcoming, staff very efficient. Rooms a little bit aged, but comfortable May 29, 2014
Rated 4 out of 5 Hotel was nice but parking is expensive, no internet and no breakfast and no phone not even local calls. Room was nice and bed was very comfortable. It was clean. The only concern was anything extra will cost you. January 10, 2013
Rated 5 out of 5 by Great Location/Friendly staff Wonderful location downtown Toronto. Easy access to Eaton Center for holiday shopping and access to subways. November 11, 2012
Rated 4 out of 5 by internet I would not recommend this hotel because there is no free internet in your room June 24, 2014
Rated 4 out of 5 by Folio I was not emailed my folio automatically like all other Sheraton does fo rme. I have yet to receive it!!!!! September 27, 2012
Rated 5 out of 5 by All you could ask for! The staff went out of their way to please. The "Club Level" staff understood the needs of a 'young family.' March 17, 2013
Rated 4 out of 5 by Watch out for SPG Options Good hotel but front desk needs training. Long lines and lack of full understanding of SPG amenities exist. June 3, 2013
Rated 5 out of 5 by Great Staff The staff was friendly and efficient. I would stay here anytime I visit Toronto. June 21, 2014
Rated 5 out of 5 by This hotel provided a nice relaxing stay This hotel provided a nice relaxing stay for a traveler in need of some rest and relaxation May 29, 2014
Rated 4 out of 5 by Great stay for a conference This was my second time to this establishment this year and the accomodations for conferences are amazing. November 23, 2013
Rated 2 out of 5 by Not great Lost reservation but Sheraton Corp had it Cold Food Dated rooms July 11, 2014
Rated 3 out of 5 by A beautiful view Fitness center not easily accessable from Richmond Tower. Information desk very helpful and knowledgeable. September 21, 2012
Rated 4 out of 5 by Clen and friendly The hotel was accommdating in every way. Very clean and very comfortable. Best hotel in the downtown area February 26, 2013
Rated 5 out of 5 by Clean and comfortable hotel Clean, comfortable room. Great view of City. July 24, 2014
Rated 4 out of 5 by very convenient location Access to washroom from conference/meeting rms was difficult. Got worse when one was taken out of order. September 29, 2012
Rated 4 out of 5 by Luke, the Manager is awesome!! Luke really helped me out when I had a minor problem.I really appreciated his assistance.Thanks again !! December 1, 2012
Rated 2 out of 5 by Sheraton Center....Tired Banging pipes, old tattered furniture and a bed with a big sag highlighted my stay.... need I say more. January 30, 2014
Rated 5 out of 5 by Luxurious hotel in an excellent location This is a beautiful hotel steps away from the Eaton Centre and all the attractions of downtown Toronto. November 23, 2013
Rated 5 out of 5 by Great Hotel! Amazing Staff! This hotel has a been a great home away from home! The staff really makes you feel welcome and at home! April 8, 2013
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