Rated 4 out of 5 by tiguidou good people
My departure from Toronto was uncertain, beause of ferocious weather. The hotel staff was perfectly accomodating to allow me to rebook at a preferred rate and with minimal fuss- kudos to them.
February 11, 2013
Rated 5 out of 5 by Macsata Sheraton Centre Toronto
The staff was simply AMAZING from check-in to check-out; probably one of the most professional and courteous staffs that I've encountered in my many years of being a Starwood Preferred Guest.
December 19, 2012
Rated 4 out of 5 by buzygirl Location! Location! Location!
I always enjoy staying at Sheraton Centre Toronto. Business or plessure everything is at your fingertips. Shopping, sight seeing or meetings are a leisurely walk, subway or taxi ride away.
October 10, 2012
Rated 5 out of 5 by Sparky2 Ability to Accommodate
The Toronto Sheraton is definitely a user friendly hotel.
The facilities are very good as are the amenities.PATH system makes weather a non-issue.
Best described as "home away from home".
February 2, 2013
Rated 5 out of 5 by Linda03 Excellent service
I would have liked to have a small table in the room to sit at with my husband to eat breadkfast. There was not, so we went out instead. However other than that everything was excellent.
August 13, 2012
Rated 5 out of 5 by readers Reception super
From the start, Marilyn answered questions and made us feel welcome - excellent service.
One suggestion: improve the taxi service when leaving - too much congestion and was disorganized
February 23, 2013
Rated 5 out of 5 by longdog64 This hotel was perfect for us
The overall experience was comfortable and relaxing. It was very close to the AGO where we attended a wedding. The groom arranged a great rate for us and we thoroughly enjoyed our stay.
August 23, 2013
Rated 3 out of 5 by JPM23 No Workout Room
No workout and they put you a room with hardley any equipment and then the kick you off a machine if somebody else signs up for it. I am on the road half the year and this was terrible!
December 2, 2011
Rated 4 out of 5 by John59 Great location
This hotel is located near the Eaton Centre, the Theater District and the Four Seasons theater. There is a heated pool which is half inside the building and half outside the building.
March 4, 2013
Rated 4 out of 5 by DJ32 Wonderful staff
I have stayed at this hotel for years. The staff are excellent, especially the lounge staff on the 43rd floor,and go out of their way to care for their guests. The location is great.
May 3, 2013
Rated 5 out of 5 This hotel has a great location, pool & hot tub.
My kids & I had a great time staying at this hotel. We absolutely loved the pool + hot tub. They location cannot be beat. We are definately going to be return guests. Thank you. Kim
February 6, 2013
Rated 5 out of 5 by Kasia54 Amazing Hotel
I really enjoyed staying at the Sheraton Centre Toronto. I stayed there for one week and everything was excellent. The hotel is beautiful and has tons and tons of boardrooms.
November 23, 2013
Rated 5 out of 5 by Medi Great Club Lounge
Excellent staff and facilities make the Sheraton Centre Toronto one of the best I have ever been to, compared to other Sheratons across the world. A big thank you to all the staff.
November 12, 2012
Rated 2 out of 5 by ALP2103 needs face lift
hotel is tired need face lift staff needs to improve not typcial Starwood quaility in rooms staff and the lounge has great views but the food and service below Starwood standards
September 11, 2013
Rated 4 out of 5 by Lara85 Great Stay in Toronto
The staff at the Sheraton Center were great from the moment I entered the hotel. The beds were very comfortable and food choices were fantastic ! I was very happy with the stay.
September 10, 2013
Rated 2 out of 5 by mets1234 Needs work
Poor Gym facility you have 7 bikes none of them work correctly. I also called front desk , room service, and guest service with no responses
February 4, 2014
Rated 4 out of 5 by Shamen64 Sheraton Hotel Toronto
Overall, everything was very good except that the television kept dropping channels. This would happen 15-20 times a day. Room was very clean and staff were excellent.
December 6, 2013
Rated 4 out of 5 by linuxgirl9 Excelllent
There were computers and ideas of tours availble to me. I thought that was excellent so that we could go to the much music concert. I feel like I was in luxury the whole time.
June 16, 2013
Rated 4 out of 5 by Fox4ster Great location
As usual, great hotel overall. Only problem was the warm room due to the record setting temps outside. A fan placed in the room made it much more comfortable.
Will stay again.
January 14, 2013
Rated 5 out of 5 by Mistreated Great stay
The hotel has been renovated feels like new
Great location and we had a great stay
March 13, 2014
Rated 2 out of 5 by Robby53 4th Floor Blues
Was given a room on the 4th "meeting room" floor. Noisy and cold all night. There were plugged in electric heaters along the hallways! Hard to get continuous sleep.
December 13, 2013
Rated 3 out of 5 by TT007 Needs Work
I was not aware that the renovations were in progress ans so many of the ammenities etc. were not available during my stay. This severely decreased the experience of my stay.
March 19, 2012
Rated 5 out of 5 by Pedroboy Very good hotel
This hotel has it all despite renovations in certain exterior areas. Great location, helpful staff, pleasant rooms, and good service. Very much appreciated early check-in.
October 19, 2013
Rated 3 out of 5 by Jorge Services
It would be nice to have full curtain to block out daylight when you want to sleep in. A small fridge in the suite would be an excellent addition. Excellent fitness centre.
March 12, 2013
Rated 5 out of 5 by gvf136 Best Club Lounge
Conveniently located in the Center of Downtown Toronto. I love the 43rd floor.
The best Club Lounge I have seen offering
a wonderful breakfast with a great view
February 4, 2013
Rated 5 out of 5 by Schumey66 Brian at Sheraton Toronto Rocks!
We checked in and Brian at the front desk was superb. He was extremely helpful, courteous, and a total pro. It made our Thanksgiving weekend in Toronto that much better.
October 15, 2013
Rated 4 out of 5 by Arnie11 Television
you really need to do something about your Television reception,keep loosing signal,very frustrating,I believe we had this problem at our last stay with you also.
December 9, 2013
Rated 3 out of 5 by Lorie290 Needs some inprovements
The room was clean but very tired looking. I was surprised at the lack of real glasses. The small plastic ones provided looked second rate for a supposed first rate hotel.
January 14, 2013
Rated 5 out of 5 by Ling01 Great location; friendly service
Hotel is conveniently located in downtown Toronto; special attention given to platinum members from friendly and courteous staff. Great lounge. Thank you for a great stay.
September 26, 2012
Rated 3 out of 5 by Bt27 Lessnthan expected
I stayed overnight on business. Didn't get int he room until 1:30am. Awoke in the morning to find that the heating didn't work. Other than that, everthing was as expected
October 1, 2012