Sheraton Centre Toronto Hotel

  • 123 Queen Street West
  • Toronto,
  • Ontario
  • M5H 2M9
  • Canada
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways and child rollaways may incur extra charges. Cribs are complimentary.

Age Requirement Policy

Guests must be 18 years or older with valid identification to reserve a room. Acceptable forms include government issued state, provincial or federal photo identification.

Rated 3.5 out of 5 by 1549 reviewers.
Rated 3 out of 5 Was a gem; now needs updates Hotel is in fantastic location. Rates are competitive. However, our room was not up to standard. The sofa bed was unusable in that the mattress fell through the frame. The lamp shade was broken. The sound proofing was non-existent - we could hear neighboring guests snore and their telephone ring. Last fall, the restaurant had great food. It has changed menu and so has the quality of the food. This stay was disappointing and yet not inexpensive. On the bright side, the staff were apologetic and tried to help. Received a second adult cot, after some delay. When I spoke with the front desk about my concerns, they took note. Let's hope it improves. July 21, 2014
Rated 3 out of 5 by This is my favourite hotel but this time wasn't as good I have been staying at this hotel frequently for 10 years or so and love it; however this trip wasn't as good. I had a room with only 2 bedside lamps, the carpet was worn, the toilet kept on running too long and I couldn't open the window which has always been a plus for me. I realize that you are in the process of renovating but please bring back those awesome wicker rockers that were situated in front of the waterfall. It was a great place to relax after a day of shopping. Also please bring back the stem wine glasses in the bistro. Love the proximity to the Eaton Centre and the ambiance in the lobby July 18, 2014
Rated 5 out of 5 by Hotel has great Service The staff is cordial and service is superb July 10, 2014
Rated 4 out of 5 by Amazing staff, great amenities and best sleep :) This hotel has all the amenities you are looking for: a big pool (can be used in both winter and summer), a fully equipped gym (one of the best gyms you can find in hotels in general) and most importantly it has the best mattresses for a very comfortable sleep. The staff is amazing, very caring, very helpful and very friendly. after almost a year of staying at the Sheraton now, it's like my second family. Plus it's close to the Toronto downtown airport and very central, in the middle of the entertainment district, close to all food places and attractions. Very convenient and affordable for business travellers and people on vacation. I would recommend it for a comfortable and a pleasant stay. July 14, 2014
Rated 1 out of 5 by Still problems All of the guests in our party reported TV signal loss. Others reported door locks not working correctly, broken remotes, etc. Our meeting room still had garbage in it from our meeting in June. July 19, 2014
Rated 5 out of 5 by Home away from Home Obviously a hotel cannot replace the comforts of home, but the Sheraton Centre in Toronto is as close as it gets. Everyone is so accommodating and friendly. The hotel is very clean and the services are commendable. In addition, the hotel is consistent in this service as in the 18 years that I have been staying here, I have never had a bad experience. Thank you for making every trip to Toronto my home away from home. July 17, 2014
Rated 2 out of 5 by Room had bad odor, toilet ran Room smelled bad - perhaps was a former smoking room or the air conditioner really needs to be cleaned. The toilet ran all the time. July 19, 2014
Rated 3 out of 5 by had better Have not been to this Sheraton for a few years and found it very pricey and a little run down. I miss room service, but love the convenient downtown location, and found my bed lumpy and saggy in the Richmond Tower. July 18, 2014
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