シェラトン・センタートロントホテル

  • カナダ
  • M5H 2M9
  • オンタリオ,
  • トロント
  • 123 Queen Street West
  • マップ

空室状況&料金

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折り畳み式ベッドと追加人数料金については、客室規約と詳細情報をご覧ください。

ファミリープランポリシー

17歳以下のお子様には、お部屋に備え付けのベッドでお休みになる限り、無料でご宿泊いただけます。 折り畳み式ベッドやお子様用折り畳みベッドは、追加料金となる場合がございます。 ベビーベッドは無料でご利用いただけます。

年齢条件ポリシー

お部屋のご予約は、有効な身分証明書をお持ちの18歳以上のお客様に限定させていただきます。 政府発行の国、州または連邦の写真付き身分証明書を、証明としてご提示いただけます。

Rated 3.5 out of 5 by 1714 reviewers.
Rated 4 out of 5 by Great Staff I stay at the hotel frequently and the staff is always welcoming and accommodative; especially on the Club Level. January 17, 2013
Rated 4 out of 5 by The hotel has great features and the staff is very friendly I had a couple of issues upon checking in but the staff solved them very quickly. Great hotel for conventions. September 2, 2013
Rated 1 out of 5 by Falls way short of SPG Standards I came to the hotel tired and wanted to get some rest...the room was extremely dry and made sleeping impossible! February 15, 2013
Rated 5 out of 5 by clean, fine and organized gentle personnel, hotel clean, quiet, well organized. Very good restaurant and bar; central position, near bay. June 22, 2013
Rated 5 out of 5 by Luxurious hotel in an excellent location This is a beautiful hotel steps away from the Eaton Centre and all the attractions of downtown Toronto. November 23, 2013
Rated 5 out of 5 by Above and Beyond Booked another sheraton instead but front desk made room for me even though the hotel was sold out. Thank you! April 20, 2013
Rated 5 out of 5 by Front desk were very helpful and accomodating. We had some issues checking in but Marilyn at the front desk was very helpful. View from the room was great!! June 24, 2013
Rated 5 out of 5 by Great Location/Friendly staff Wonderful location downtown Toronto. Easy access to Eaton Center for holiday shopping and access to subways. November 11, 2012
Rated 4 out of 5 Hotel was nice but parking is expensive, no internet and no breakfast and no phone not even local calls. Room was nice and bed was very comfortable. It was clean. The only concern was anything extra will cost you. January 10, 2013
Rated 1 out of 5 by SPG Low customer service Customer service needs to improve and have flexibility with date changes January 24, 2014
Rated 4 out of 5 by Watch out for SPG Options Good hotel but front desk needs training. Long lines and lack of full understanding of SPG amenities exist. June 3, 2013
Rated 4 out of 5 by Folio I was not emailed my folio automatically like all other Sheraton does fo rme. I have yet to receive it!!!!! September 27, 2012
Rated 5 out of 5 by All you could ask for! The staff went out of their way to please. The "Club Level" staff understood the needs of a 'young family.' March 17, 2013
Rated 1 out of 5 by Dismal Had booked a King room for our wedding anniversary (Jan 14th). Upon checking into the room found that "every" wooden surface was scratched/checked and on the telephone table someone's initials had been carved into the top. After taking a strol about the downtown core returned to the room to find water leaking from the ceiling. The corner chair, wall, carpet and electrical plugs were saturated. Drywall was falling from the ceiling due to the leak. The front desk was contacted and advised that a porter would attend with keys to another room. After waiting 15 - 20 minutes again contacted the front desk as we had a dinner reservation within the half hour. A porter did subsequently attend passing me the keys at the door advising if I didn't like the replacement room to again contact the front desk. There was no offer to assist with luggage nor check the substitute room. He sauntered off down the hall, thanks. Upon checking the substitute room I found it to be a double Queen, how romantic for my anniversary. I did not again contact the front desk as noted prior we had dinner reservations. Do I feel like a preferred quest, I think not. The rooms I refer to are #1089 and #1079, with pictures to verify if you must. January 19, 2014
Rated 3 out of 5 by A beautiful view Fitness center not easily accessable from Richmond Tower. Information desk very helpful and knowledgeable. September 21, 2012
Rated 4 out of 5 by Nice downtown location The hotel was close to public transit, shopping, food, and entertainment. The staff was also pleasant. October 16, 2013
Rated 4 out of 5 by Clen and friendly The hotel was accommdating in every way. Very clean and very comfortable. Best hotel in the downtown area February 26, 2013
Rated 4 out of 5 by Luke, the Manager is awesome!! Luke really helped me out when I had a minor problem.I really appreciated his assistance.Thanks again !! December 1, 2012
Rated 4 out of 5 by very convenient location Access to washroom from conference/meeting rms was difficult. Got worse when one was taken out of order. September 29, 2012
Rated 5 out of 5 by Great Hotel! Amazing Staff! This hotel has a been a great home away from home! The staff really makes you feel welcome and at home! April 8, 2013
Rated 2 out of 5 by BNB / Hot Yub > Sauna room The Brand new BNB is a joke !! The jets of Hot tub are so weak . The sauna room never get hot enough . February 12, 2013
Rated 2 out of 5 by hotel needs some soundproofing loud hotel, you can here street noise very well; a/c heat never moved off 20 C whatever i set it at. September 19, 2013
Rated 5 out of 5 by Great staff Great stay> helpful front desk (Tammy) went above and beyond to get us a suitable room Thank-You!!!!! December 29, 2012
Rated 4 out of 5 by Close to many of city's attractions Excellent location and close to many of city's attractions and extremely courteous and helpful staff August 6, 2013
Rated 2 out of 5 by April 2013 Heat in room doesn't work. TV signal very poor. Internet connection is expensive and not very good. April 13, 2013
Rated 3 out of 5 by Ty GJ Carpets in the room were very dirty!!! There was no heat in the room but a heater was provided. October 10, 2013
Rated 3 out of 5 Carnival Weekend I think they were a little too strict about who comes in and out of the lobby. Yellow wrist bands. August 7, 2013
Rated 5 out of 5 by Never disappoints Great location great Gym Check in staff can be a little patronizing Breakfast buffet pricey at $27 April 13, 2013
Rated 5 out of 5 by Great location Staff are very nice, great location to all shops and restaurants and entertainment. December 16, 2013
Rated 5 out of 5 by excellent customer service Brian, who checked us in, made us feel very special and welcome. He anticipated all of our needs. September 4, 2012
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