多伦多市中心喜来登酒店

  • 加拿大
  • 安大略省,
  • 多伦多
  • 皇后西街 123 号
  • 邮政编码 M5H 2M9
  • 地图

客房与房价

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每房儿童数

此信息可帮助我们确定最适合举办您的派对的客房,并为您的到来做好准备。

请参阅客房条款与细则,了解有关折叠床和/或额外人员费用的信息。

家庭计划政策

17 岁及以下儿童可免费使用现有客房床位。 折叠床和儿童折叠床可能需要额外收费。 婴儿床为免费提供。

年龄要求政策

客人必须年满 18 岁并提供有效身份证方可预订客房。 合格的有效身份证形式包括政府签发的州、省或联邦照片身份证。

Rated 3.5 out of 5 by 1779 reviewers.
Rated 3 out of 5 by Cold room Bad things: Cold rooms, heater doesn't work, some days dirty bathroom, noisy guests, restricted free Wi-fi time But comfortable bed And smooth pillows were wonderful.. May 19, 2014
Rated 4 out of 5 by Hotel is fine but BNB restaurant food not so good Used room service first night and nachos were excellent but 2nd night had steak at the restaurant and found very little meat for the fat in it! Definitely overpriced for the quality. Service also lagged before clearing the table and bringing the bill. October 20, 2013
Rated 5 out of 5 by Very Convenient Location means so much while staying in the city and doing a variety of activities. It is an easy walk to the ballet, outdoor skating rink, shopping, and excellent restaurants. The hotel personnel were welcoming and helpful. We will definitely return. December 29, 2012
Rated 5 out of 5 by Staff great - place busy; mini-NYC Brian, at the front desk was very accomodating in up-grading me due to an issue I had last time I stayed there. Wonderful staff all-around. Location perfect. The furniture is a bit worn (holes in couch, stains), but in general the hotel is well-kept. October 31, 2012
Rated 4 out of 5 by Great place to stay Excellent location - great in the winter as there is direct access to the P.A.T.H underground system. The public areas have a vibrant atmosphere with convenient ease of access to restaurants and conference facilities. Check-in and check-out seamless. March 8, 2013
Rated 4 out of 5 by Poor rooms My room was the smallest hotel room I have stayed in over the last 20 years the toilet in the bath was in front of the sink in the bathroom. Really bad room should be made into a closet. May 8, 2014
Rated 4 out of 5 by One of the best Club Lounges out there! Great downtown location with good views of Toronto. I stay here because of the Club Lounge as it is one of the best at any SPG property I've stayed at. Parking is very expensive but there is cheaper parking in the Green P parking across the street. August 1, 2012
Rated 4 out of 5 by First Stay This trip was my first stay at the Sheraton Downtown Toronto. The staff was excellent. Helpful, polite and quick. The room was clean and comfortable, with a wonderful view. I will definitely be staying at this hotel again when I am back in Toronto. November 19, 2012
Rated 2 out of 5 by Unsatisfactory We are returning guests and try to come into Toronto once or twice a year and stay at the Sheraton, however this visit was not impressive! I'm not sure if it is because we used our points, but regardless the service was horrible and the accommodations were poor. We had booked for 2 adults and 2 children and we were the farthest away from the pool in the south tower which was an old outdated room. There was nothing outlining hotel services in the room and when i called the front desk the person was plain rude telling me to check channel 2! That was disappointing, however what was most disturbing was that the TV would keep blitzing out, so was tough to check hotel services and the hair dryer was sizzling and burning. When I went to the front desk to check out and let them know about the issues in our room, the person I spoke with didn't ask how my stay was and didn't apologize or even acknowledge the issue, just stated he would let someone know! We were very disappointed and likely will rethink where we stay on our next trip into the city. August 24, 2013
Rated 4 out of 5 by Excellent experience but the wifi... All around a wonderful experience(s). Unfortunately the wifi in our room on the 28th floor was so inadequate on one of our devices, I had to stand near the door to receive a signal. Was impressed by the security for the hotel during the weekend . August 5, 2013
Rated 3 out of 5 by Needs some improvement room wasn't as clean as could be. TV didn't work at first so I had to reconnect the plug into the TV and it worked. Room service wrap was below average - for the price is should have been better and should offer a regular club sandwich not a wrap. November 28, 2012
Rated 5 out of 5 by Definitely the place to stay while in Toronto We've previously stayed at the Royal York Hotel, but the Sheraton on Queen out did them in all areas, and I will definitely stay at the Sheraton from now on. All the staff were professional and met all our requirements. Very clean and comfortable. December 28, 2012
Rated 4 out of 5 by Features: Hotel well located for access to business locations, entertainment and landmarks. However, on this stay, I was disappointed for three reasons: No Bathrobes No morning paper Evening food at Club level, quite poor, breakfast food was good February 23, 2014
Rated 2 out of 5 by Poor cleanliness, yellow stains The towels in my room had yellow and black stains and the toilet paper had brown and yellow stains (even the new one) -- very gross. May 29, 2014
Rated 5 out of 5 by The Staff at The Sheraton Take Great Care of You Excellent service by Brian at the front desk. I had a bad cold during my stay and the Club Lounge staff (Bradley and Joanna) took excellent care of me, bringing me hot lemon and honey drinks. Their extra care was very much appreciated. February 23, 2014
Rated 3 out of 5 by Wake-up call was late My wife and I stayed three nights. On the last evening I phoned down and asked to be woken up the next morning at 8 am. The wake-up call came at 8:57 am. This is really unacceptable - it could have resulted in a big problem for me. March 8, 2014
Rated 5 out of 5 by Very Nice Hotel The Sheraton is a really nice hotel. Very nice lobby, meting rooms and staff. The rooms are nice also, with nice bedding and amenities. However, the wallpaper in the rooms and bathrooms will need some attention. April 13, 2014
Rated 4 out of 5 by Traveller beware I WAS DISAPPOINTED THAT i WAS CHARGED $19.20 FOR WATCHING A FILM THAT WE HADN'T BEEN AWARE OF WATCHING. THE DESK WAS UNABLE TO TELL ME THE NAME OF THE FILM AND WHEN IT WAS WATCHED..THERE WAS NO NOTIFICATION OF THE CHARGE WHEN WATCHING TELEVISION September 30, 2012
Rated 5 out of 5 by Great customer appreciation I stayed here early January with my family and the hotel staff went well above and beyond anything I could have asked for. Special thanks to Maridel Perez for her continued attention to customer satisfaction making our stay very comfortable. January 12, 2014
Rated 5 out of 5 by This hotel has excellent service and great rooms! The staff at the downtown Toronto location are excellent, particularly the front desk staff - they do all they can to accomodate everything you require, and always with a friendly smile. May 4, 2014
Rated 3 out of 5 by Dated Hotel and Poor Experience I have spent various nights for various reasons over the years at this location. It used to definitely represent a good 4 star hotel and was always an exciting compliment to my trip. But I would debate otherwise now. I arrived at "prime time" on a Friday evening: the line to check in was fair and moved well, however the hotel did not have record of my confirmation number -apparently it was a matter of IT issues and required a few minutes to reboot. I wouldn't normally mind waiting, IF the front desk concierge was pleasant. She was unprofessional on the phone with the IT person and it was evident that she had had a stressful day dealing with similar issues. Speaking to me I didn't get a welcome or pleasant greeting and more importantly no direction to my room or hotel services; this was a problem because we then spent 20 minutes getting to our room (first wrong elevator, then wrong tower). The room itself was clean and basic; it did not feel like a 4 star hotel room; no refrigerator and dated interior. I favour the location of the hotel as it is close to shopping, great restaurants and close to the entertainment and fashion district but I will debate booking here again soon. June 4, 2014
Rated 1 out of 5 by Outdated and dirty My room was horrible--- stains on the carpet, stains on the bathroom countertops, curly hairs waiting for me when I first turned on the shower... Disgusting. I would never stay at this hotel and will try and avoid Sheraton Hotels in the future. August 27, 2013
Rated 5 out of 5 by Very nice hotel in a perfect downtown location. Very nice hotel in perfect location. Pool and fitness area clean and fully equipped. Nice rooms. Mainly excellent service. Some sour grapes though. High rate for WiFi which is not adequate in todays society. A 45 min wait in order to check-out. May 5, 2013
Rated 4 out of 5 by PlASTIC GLASSES? Surely the Sheraton cn do better than that. Having moved from a smaller hotel that had provided both tumbler and wine GLASSES, I thought the plastic wrapped plastic glasses were a bit declasse. Otherwise, just fine. Staff particularly helpful. October 28, 2012
Rated 4 out of 5 by Bathtub drain My overall experience and rating for the hotel is very good, my only concern was the fact that the drain in the bathtub seemed to be plugged and so the water drained very slowly which caused the tub to become slippery with soap during a shower. March 27, 2013
Rated 4 out of 5 by Nice Hotel downtown Toronto This hotel is located in the Central Downtown Toronto area and has excellent banquet facilities. We found the room to be standard and the bed a little hard with a tiny bathroom, but overall we had a nice stay and the view of the City was great. December 11, 2012
Rated 2 out of 5 by The hotel is really run down For a hotel in Toronto this hotel is really run down. The curtains are torn, the shower heads are broken, from some places the shower walls have cracks. Really not a place I would recommend anyone to stay in. There are better hotels in Toronto August 16, 2013
Rated 3 out of 5 by I was disappointed At this hotel there is no recognition of my SPG Gold status. I paid $50 for internet. Nobody wouldhelp help me as to why I had to pay for internet. Room was average. I dont seem to be getting credit for all my stays. All in all it was not good September 24, 2012
Rated 5 out of 5 by Staff outstanding We were astonished by the tremendously outgoing, friendly, and helpful staff. Each person we met impressed us as truly happy to be there, and excited with the opportunity to welcome and assist us to the very best of their ability. Outstanding! January 22, 2013
Rated 4 out of 5 Overall ok Room was comfortable but had issues with vent and tub - both solved and with a smile by the maintenance worker. Room not made up one day which was annoying but the housekeepers came right up to give fresh towels. Great location, ok experience. May 6, 2013
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