Rated 5 out of 5 by Sunny02 Great place with great service
I had 3 great nights at your hotel.Excellent service,friendly staff made my holiday a pleasant one.special mention must be made to 2 of your staff to go the extra mile to make us have a memorable stay.Yuke n Richy are to be applauded for their patience,friendliness n great service.They are surely an asset to the hotel.I would surely recommend a stay here to my friends m loved ones.Kudos! to your staff.
May 27, 2015
Rated 5 out of 5 by JayJaySt Perfect 5 Star
3rd time with Sheraton Bandung and as always very satisfying stay. Special thanks to the SPG Team who were kind to upgrade me to a pool side suite! Very peaceful, serene vicinity, nice interior, wonderful staff: the concierge, reception, waiters, waitresses, security. The management really does know how to nurture the human touch and professionality and blend them together nicely.
Definitely my second home-paradise in Bandung! Thank you all and see u soon!
May 13, 2015
Rated 5 out of 5 by JayJaySt Perfect Nest in Bandung
Everything's perfect. The staff are outstanding, very polite and committed. The facilities r very nice, beautiful swimming pool, nice restaurant, beautiful interior decor, gorgeous platinum lounge, beautiful surrounding at the location of the hotel at the upper dago area. I'd like to commend Ms Kanya and Mr. Hakim at the reception for outstanding service and attitude! Ms Kanya was so kind enough to upgrade me to a suite room. And also Mr. Iri for his dedication helping me to have a hearty breakfast even though the time passed already for breakfast. He even prepared me his local original ginger cappuccino. Thank you all. Will be back soon if in Bandung!
Superb hotel experience.
April 27, 2015
Rated 5 out of 5 by JayJaySt The "Right Place to Stay" in Bandung
I'd like to thank the hotel for the generosity in giving a great upgrade during the stay. Staff were helpful and courteous. The lush greenery and the atmosphere were really nice. When in Bandung, I'd recommend not to consider other hotels to stay with other than Sheraton Bandung.
March 3, 2015
Rated 4 out of 5 by sptupang87 Excellent hotel
Excellent breakfast & sport
March 1, 2015
Rated 4 out of 5 by eddieas This hotel has a pleasant appearance
In the hotel room I occupy is far more comfortable, nice, and make me sleep soundly.
I only suggest that the shower water flow more rapidly again. thank you.
February 16, 2015
Rated 5 out of 5 by febi perfect hotel for leisure
First impression when i got here, everything is so beautiful. The lobby was very elegant. And so with my room that is very comfortable. The ambience bring the calmness, quite yet so lovely. And the associate, they are at the peak of friendly! Wherever i go to every corner of this hotel they're always giving sincere smile. Especially the hostess at feast restaurant when i met her in the morning for bfast, she is very nice. And the bartender at samara lounge. Everything goes perfectly. Keep it up.
December 22, 2014
Rated 3 out of 5 by SOON there is limitation on wine during cocktail happy hour
This is the first time I heard that there is limitation on wine during cocktail happy hour. Can you imagine, the staff come and tell you that our wine is finish for today!!!!!!!
December 18, 2014
Rated 4 out of 5 by Ben200981 Travel Experience
Travel Experience in Starwood properties
November 23, 2014
Rated 5 out of 5 by Phil290708 Exceptional service
This newly renovated Sheraton looks good and the new rooms are very well appointed, but what i found to be outstanding were the staff who were all cheerful ( big smiles) and helpful, Particular mention goes to Zikru and Niko at Feast restaurant who really looked after me and went the extra distance to ensure my dining needs were met.
November 23, 2014
Rated 4 out of 5 by Syakira Sheraton Hotel , Bandung
I feel flatter and lucky bec my room was upgrade to be Suit Room
So I would like to thanks to let my family enjoy weekend in the wide, beautiful & luxurious room
November 10, 2014
Rated 4 out of 5 by Wijaya Great experience at Sheraton Bandung
Stay about 3 days at Sheraton Bandung. It was my second stay after some years in advance. First impression was the renovation has definitely bring the hotel to its new level.
Stay with my lover for a conference meeting at the hotel. We enjoy our experience very much. The brand new room, good water pressure, everything working in order, and my room has direct access to the pool making it very convenience to relax in the evening.
I should mention one thing that impress me. On the first night, I use one of the towel as a prayer mat. On the next evening, the room boy has replace it with a proper praying mat without being asked. I think term of anticipate guest need has been very well implemented.
Regarding the food, we both enjoy our buffet dinner very much. They have large variety on menu, and the taste is good.
The meeting package also great. We have a standby attendant and they are very helpful. The break menu also good. If I have a comment maybe it regards to the quality of Telkomsel signal on the Magnolia that barely can receive a call.
Overall, my lover and me very enjoy our stay, and we glad to chose another Starwood Luxury Collection property on our next stop at Jakarta.
October 15, 2014
Rated 5 out of 5 by Sandy445 Professional and exclusive
Very professional and helpful frontdesk. Excellent cocierge with professional and friendly drivers who ensures that your travel wishes are met. Lady in the concierge was most helpful and made excellent arrangements for my tour in travel.
October 7, 2014
Rated 5 out of 5 by genesis5 Bandung Sheraton
Very relaxing in lush gardens and good contemporary design with good functionality. Close to city but still in a quiet area
September 12, 2014
Rated 4 out of 5 by haraldwolfdietrich good hotel, well located
I know Sheraton Dago Bandung since several years for dinner with buffet, but did not use it overnight.
In the past the atmosphere was warm and welcomed the guest right at the beginning (entrance)
After renovation the lobby is a bit too modern for me and not longer so warm.
My feeling is maybe related to my age (66)
Nevertheless the room was very nice.
If you are coming the first time to your location you would not expect such a nice , well-maintained and silent garden.
September 3, 2014
Rated 5 out of 5 by Anne1212 A recommended hotel to stay
Nice hotel for weekend gateaway with family. Excellent services. Spending time at the Tower Lounge was lovely.
August 20, 2014
Rated 5 out of 5 by Tan1127LLL After Renovation
After renovation the Hotel look better shape
in more convenience specially the main Lobby the sofa excellent. also the executive lounge very nice decoration.
August 18, 2014
Rated 5 out of 5 by Voyager72 Nice Experience
Gotta stay here for a couple of nights since I heard that they just renovated the whole hotel. The lobby was nice and fresh. The room is very neat, clean and good atmosphere. The room service was fast and served high quality food.
August 11, 2014
Rated 5 out of 5 by Spirit13 This hotel has great atmosphere
With the new interior and exterior design, this hotel looks very beautiful, comfort and fresh.
August 10, 2014
Rated 5 out of 5 by raras322 The Best Hotel in Bandung
You must see how the hotel renovated all the room and guest facilities...totally different and excellent.
Compare the other hotel in Bandung, now Sheraton Bandung is the best -
I like the bed, the shower water pressure is very good, the pool side always have great view, and always memorable for my kids for an ice cream in kids play area and the consistent for provide free horse every weekend, great location near the access from factory outlet in dago,and most of the staff are freindly and helpfull.
August 4, 2014
Rated 5 out of 5 by Tan2013 Amazing Stay in Bandung
The staffs are very friendly and we received upgrade to a nice room. Food in the restaurant is good. Check in is very fast. The room is clean and the pool is very good for family fun. For enjoyable stay in Bandung, definitely recommend to stay in Sheraton Bandung.
August 3, 2014
Rated 4 out of 5 by ASN2811 I will stay again in this hotel.
Please upgrade your cleaness of your bathroom area and desk of mini bar area.
July 31, 2014
Rated 5 out of 5 by Aurel Unforgettable vacation
Stay in tower room, really big room with bathtub and shower.kids love it. Breakfast was delicious. Love the pool and horse riding.
July 27, 2014
Rated 4 out of 5 by wetravel Good Hotel in Bandung with nice pool
Stayed twice there and we did enjoy the layout of the property. It was about 20 min from train station. We liked our rooms. I would stay again if in Bandung.
July 22, 2014
Rated 5 out of 5 by iPROST27 Beautiful Gardening
I love the atmosphere of the hotel that feels in harmony with the garden setting in this Sheraton. Although access to each room is relatively scattered, yet it is becoming such a way enjoying a beautiful garden
July 20, 2014
Rated 2 out of 5 by bianca22 Safety
The room was beautiful done. Unfortunately, nobody is paying attention on the quality of the materials being used. The toilet door is not properly installed, almst falling off. This is my third stay since sheraton renovated the room. I have complained once, but no one bother to take care of the quality. I suspect corruption has taken place in this hotel. You can find the mirror turn mouldy and can find materials turn rusty. This is only half a year renovation.
July 7, 2014
Rated 5 out of 5 by Voyager72 Great Experience
I stayed in the newly renovated Sheraton Bandung for 2 nights. My room had an upgrade to Junior Suite. What impressive was the renovation which had been done. I hardly recognize the new Sheraton compared to the older version. I had also room service dinner and both my wife and I like the quality of food and its tastes. Overall it was a very good experience. The downsides are the (small) gym and only one restaurant available. The parking space also need to be extended.
June 30, 2014
Rated 4 out of 5 by YOCKH16 Comments & feedback
I surprised with a newly looked or face lift when I check in at Sheraton Bandung on June 8, 2014, as had a big different compared with prveiously in arround 90th- when I stayed several time in this Hotel. Now much better look and fresh !! The room is very comfortable, and nice, although there is a need improvement in the water shower (bathroom), which was too slow, and may need more pressure. I I like the hospitality of people here. I need to have pool side room next.
June 17, 2014
Rated 5 out of 5 by Kiddos Beautiful ambience
Booked 2 rms garden view, 2 rms pool view n a jr suite. All rms were very nice and comfortable. Selections for breakfast were good. Staff attentive and friendly. In room dining Food was good and service prompt.
Overall ambience of hotel very relaxing and beautiful.
June 15, 2014
Rated 4 out of 5 by ican Excellent Staffs
With my family I spent last weekend in Sheraton Bandung. We enjoyed the activities in the hotel, the Hotel Staffs were very helpful and friendly.
We noticed all Staffs we met were eager to help.
Thanks a lot
June 9, 2014