Rated 5 out of 5 by JayJaySt The "Right Place to Stay" in Bandung
I'd like to thank the hotel for the generosity in giving a great upgrade during the stay. Staff were helpful and courteous. The lush greenery and the atmosphere were really nice. When in Bandung, I'd recommend not to consider other hotels to stay with other than Sheraton Bandung.
March 3, 2015
Rated 4 out of 5 by sptupang87 Excellent hotel
Excellent breakfast & sport
March 1, 2015
Rated 4 out of 5 by eddieas This hotel has a pleasant appearance
In the hotel room I occupy is far more comfortable, nice, and make me sleep soundly.
I only suggest that the shower water flow more rapidly again. thank you.
February 16, 2015
Rated 4 out of 5 by bratanov Our kids are lovin this hotel
We had the pool-access room type and love our room as it's exactly by the kids pool. It's just a bit about the room cleanliness issues :( The private terrace was dirty so that we need to put an extra mat to prevent the dirt from going into the room after swimming. It would better if the terrace was tiled maybe :D
There was a flying cocroach in the room and I found a dirty men-undies below the extra pillow in the bathroom LOL. The great thing is that the staff were so quick in resolving the matters so we really appreciate it :) All in all, love the Hotel (eventhough it's a bit old) & service was great.
July 1, 2012
Rated 5 out of 5 by fajrin Great room, very friendly staff
Have stayed >5 times in this hotel, really love the tower room which is spacious and also have club/tower benefits including free evening foods and breakfast. All staff are friendly, some of them even remember us and our little daughter :)
Wonder if I can meet the GM (Mr Masri) in our next visit just to share our thanks and experience?
Also, just one very small thing I would suggest is to increase number of mineral water bottles provided in the room, which is only 2 (and small one). I remember other SPG hotels usually provide 4-6 mineral water bottles (and medium ones)
August 26, 2013
Rated 4 out of 5 by StationaryTraveller It is a good hotel
We couple spent one month here
-If it is in the building of the tower , the sound of nature can be heard 'Twitter of birds . ,, Wind , etc.'
-Tower lounge is great, Facility . Scenery and cuisine
-The location of the hotel is good . ,, I simultaneously satisfy the shopping and nature
-The size of the hotel is small. ,So , the pool and garden is small
-Vegetable salad that comes out at breakfast is not fresh
-You do not have a set of tables on the terrace of 2-3 floor of the main building
If you reserve Tower room , your stay will be happy
March 10, 2014
Rated 5 out of 5 by raras322 The Best Hotel in Bandung
You must see how the hotel renovated all the room and guest facilities...totally different and excellent.
Compare the other hotel in Bandung, now Sheraton Bandung is the best -
I like the bed, the shower water pressure is very good, the pool side always have great view, and always memorable for my kids for an ice cream in kids play area and the consistent for provide free horse every weekend, great location near the access from factory outlet in dago,and most of the staff are freindly and helpfull.
August 4, 2014
Rated 5 out of 5 by RogerSG Good service of Duty Manager
During my recent stay in Sheraton Bandung, one of the volcanoes erupted in the Java area. All flights were cancelled and it affected my departure. The duty manager, Mr Boma Prasetyo was very helpful in assisting me with making alternative arrangement; such as booking of land travel to Jakarta to catch a flight there. Moreover, he offered a complimentary room stay for a couple of hours while I waited for the pickup. Boma was very professional and patience. Well done!
February 16, 2014