Rated 5 out of 5 by BillRMD TWO SHORT BUT EXCELLENT STAYS
My wife and I (along with another couple who joined us for this portion of our trip) spent two one-night stays at this excellent hotel, one at either end of a 4-day trip to Cusco, the Sacred Valley and Machu Picchu. SPG recognition excellent - we particularly appreciated the early checkin on our first stay, and late checkout on our second. Extremely comfortable and quiet junior suite. Fitness facility and pool excellent. Location fine for several museums and much of the old city and sights. Alex Quiroz and Luis Solorzano took good care of us in Club Lounge. Mr. Chavez, Ms. Guzman and Veronica at Reception were efficient, professional and welcoming. Hector and Cesar of the bell staff were friendly and helpful. We look forward to our return!
May 25, 2015
Rated 4 out of 5 by Cassi93 Great hotel except for one thing
We recently spent one night at the hotel on a quick trip to Lima. Service was great, was given late checkout to 5pm, room wonderful, help given printing boarding pass, free shuttle to Mira Flores, and free breakfast and drink passes! But there is no shuttle from the airport so took a taxi to hotel. The concierge appeared shocked we only paid 40 soles as hotel taxis cost 100 but felt it was too dangerous. He arranged for a taxi to a museum for us. This driver got lost, drove with 1 hand, and even drove the wrong way on a 1 way street!
May 21, 2015
Rated 5 out of 5 by supatight80 excellent platinum recognition
Upgraded to Suite as a Platinum100 guest. Got a welcome note signed by the GM himself with a basket of fruits, cheese and crackers platter, and a smoked salmon with caviar platter. So sweet of him.
This is my third stay here so expected the usual. Very comfy bed. But this time around, cant access the balcony. Back in 2013, was able to step out the balcony.
Club lounge brekky was more than adequate but at night, little choices.
If i had to recommend something to improve, front desk should not act so robotic. It doesnt hurt to smile once in awhile you know. Concierge and bellman were excellent however.
May 14, 2015
Rated 3 out of 5 by Travelalot33 Good location but hotel is dated and elelvators are loud
Good location near old city, park with fountains (Parque de Reserva), Chinatown, and public transportation. Hotel has complimentary shuttle to Larcomar mall in Miraflores that worked well for us. Elevators are too loud for sleeping for rooms near the elevators. Views on Paseo de Republica side of hotel are better than the opposite side. Nice mall with a super market, food court, and restaurants right next door to hotel.
Hotel needs a refurbishment to eliminate the loud elevator noise and seal the room windows to reduce street noise. Breakfast buffet was decent. Evening food in Club Lounge was too light side to make a meal out of. Had to pay for soda, not just alcohol in Club Lounge. Breakfast in Club Lounge looked OK.
Platinum recognition was good. All staff were responsive and helpful
March 16, 2015
Rated 5 out of 5 by Baru1976 First time in "old Lima" and great experience
My room had an incredible view of the Palacio de Justicia (High Court) and the big square that runs in front of it, and it was spectacular both day and night. Excellent view also of the mountains at the distance... great if you don't get too much fog.
The hotel was very good, a nice and cool bar and breakfast was also very good, with lots of options! If you are staying in this part of Lima, this is a great option!
March 6, 2015
Rated 5 out of 5 by Nebu Nice hotel
Staffs are friendly! Rooms are clean and well maintained. Variety of foods in the breakfast which is quite excellent! only the room next to the street is a bit noisy.
March 3, 2015
Rated 4 out of 5 by Sales007 Good Location, Upgraded Suite, Charged Me for Early Check-in
I enjoyed this hotel - they offered me free drink tickets upon entering. Also, the breakfast is definitely one of the better ones compared to other SPG venues.
They were courteous, and upgraded me to a suite, which was amazing. However, if you come before the check-in time, you are charged (I believe $40). I wasn't too happy about that, and asked if there were other options. Nope - they will still charge you.
I am not that upset about it, but feel that Platinum members should have some benefit to check in.
Regardless, the pisco sours they offer in the lounge using the tickets are great. Easy access to taxis, short walk to many restaurants and a shopping plaza, and not too far from the airport.
I'd stay here again, but I wouldn't come to check-in early.
February 26, 2015
Rated 5 out of 5 by Vase Business Consultant
Well managed Hotel, excellent service,
December 1, 2014