Rated 3 out of 5 by Travelalot33 Good location but hotel is dated and elelvators are loud
Good location near old city, park with fountains (Parque de Reserva), Chinatown, and public transportation. Hotel has complimentary shuttle to Larcomar mall in Miraflores that worked well for us. Elevators are too loud for sleeping for rooms near the elevators. Views on Paseo de Republica side of hotel are better than the opposite side. Nice mall with a super market, food court, and restaurants right next door to hotel.
Hotel needs a refurbishment to eliminate the loud elevator noise and seal the room windows to reduce street noise. Breakfast buffet was decent. Evening food in Club Lounge was too light side to make a meal out of. Had to pay for soda, not just alcohol in Club Lounge. Breakfast in Club Lounge looked OK.
Platinum recognition was good. All staff were responsive and helpful
March 16, 2015
Rated 5 out of 5 by Baru1976 First time in "old Lima" and great experience
My room had an incredible view of the Palacio de Justicia (High Court) and the big square that runs in front of it, and it was spectacular both day and night. Excellent view also of the mountains at the distance... great if you don't get too much fog.
The hotel was very good, a nice and cool bar and breakfast was also very good, with lots of options! If you are staying in this part of Lima, this is a great option!
March 6, 2015
Rated 5 out of 5 by Nebu Nice hotel
Staffs are friendly! Rooms are clean and well maintained. Variety of foods in the breakfast which is quite excellent! only the room next to the street is a bit noisy.
March 3, 2015
Rated 4 out of 5 by Sales007 Good Location, Upgraded Suite, Charged Me for Early Check-in
I enjoyed this hotel - they offered me free drink tickets upon entering. Also, the breakfast is definitely one of the better ones compared to other SPG venues.
They were courteous, and upgraded me to a suite, which was amazing. However, if you come before the check-in time, you are charged (I believe $40). I wasn't too happy about that, and asked if there were other options. Nope - they will still charge you.
I am not that upset about it, but feel that Platinum members should have some benefit to check in.
Regardless, the pisco sours they offer in the lounge using the tickets are great. Easy access to taxis, short walk to many restaurants and a shopping plaza, and not too far from the airport.
I'd stay here again, but I wouldn't come to check-in early.
February 26, 2015
Rated 5 out of 5 by Vase Business Consultant
Well managed Hotel, excellent service,
December 1, 2014
Rated 4 out of 5 by Marcelo17 This Hotel is nice
This hotelk is nice, with good service and accomodations.
November 26, 2014
Rated 1 out of 5 by Mattchu Not up Sheraton Standards inany way
The rooms DO NOT HAVE A THERMOSTAT TO CONTROL THE TEMPERATURE. This is 2014. My room was aprox 80 degrees. The front desk said to open the sliding glass window to cool the room. I was in the 12th floor and the noise was deafening. Lima drivers honk a lot, like all the time and this hotel is on the busiest street. I called Sheraton direct, they could hear the noise, agreed that it was not acceptable and refunded my payment.
October 16, 2014
Rated 5 out of 5 by Malkemange The room were very nice
The pillows was wonderful, and nice beds. The room was big and cozy.
I missing toothbrush and comb, but everything else I needed were there.
Pay extra for wi-fi on the room was poor...
The lunch buffé was really amazing, so goood! I loved it. Leaved before the breakfast...
September 30, 2014