Rated 5 out of 5 by mp77 This was a great hotel
Every aspect of our service was excellent. We used the following services: The front desk, the executive lounge, the concierge service, the shuttle service. All were great.
August 16, 2014
Rated 4 out of 5 by Gerhard38 Good and Friendly Service
Over the last 20 years I have stayed many time at the Lima Sheraton. It has clearly much improved (in part by closing its casino operation). Service was responsive and always friendly.
Being next to the Metropolitano station is another plus
August 11, 2014
Rated 4 out of 5 by AndrewBrooklyn Cool hotel in the city center
It was really good stay. I loved my spacious room and delicious breakfast. The only minus is a location in the city center. In Lima this area is not as nice.
July 4, 2014
Rated 5 out of 5 by sq69 Excellent Staff
You have an excellent staff in the club lounge. The young men in the lounge. Knew my name and room number after my first visit.
August 8, 2014
Rated 3 out of 5 by DS14 Average
This hotel was just average. The rooms we had were non-smoking but smelled like smoking rooms. We had prearranged for a van to the airport but no van was arranged and had to wait for them to arrange another option.
August 6, 2014
Rated 5 out of 5 by VANCOUVERCVVISITOR excellent staff and traditional ambient
I stayed Sheraton Lima before. This time I stayed for 3 nights. What I found interesting the environment - very classical with modern amenities. Staff are there to help and courtesy. They are watching you but not intimidating with their over powering presence. There is lot of privacy in bar, front lobby, dining hall. Friday function with buffet and Peruvian music were awesome. The buffet price was probably a bit over priced on friday night but with 12 kinds of Ceviche, excellent food and music that price is acceptable.
Check out staff were very hospitable. Rooms were cleaned. All support staff including on duty assistant manager was personally supervising the guests.
Very happy indeed.
June 5, 2013
Rated 4 out of 5 by ArunMB Deserve the sta
I stayed for 13 days and really enjoyed my stay there. Very nice people around, very nice service, nice food too. Breakfast, OMG I loved it.
I had some problems with the payment where I used my personal Credit Card and asked them to block it so that I can pay the amount by cash later. But they deducted the amount from my card instead of blocking which made me pay the extra conversion changes on my Credit Card.
They were ready to revert the money back to my card but it I had to say no as the time taken for the reversal was too long.
Apart from this everything else was really really good.
July 13, 2014
Rated 5 out of 5 by Misty9 Very comfortable to stay
Although, I stayed only one night in Sheraton Lima, Peru, the location, the room, services, the workers, and more, were excellent. I fully enjoyed it. Thank you.
August 4, 2014