Rated 4 out of 5 by Colombo Great Hotel, but...
This is an excellent hotel, and my staying was very good (again). Great location, comfortable, good atmosphere and installations.
What prevented me from giving excellent grades was an issue I had with the hot water on the last day. Not being able to take a shower is something really bad...
October 13, 2013
Rated 4 out of 5 by ruijorge64 This hotel has a great location
This hotel is my first choice when I am in Lisbon, due to its location, comfort and service. Some constraints during this stay was the paid Internet in the room and the high price of an extra bed for my daughter (almost 50% of the room price).
January 11, 2014
Rated 5 out of 5 by rosey72 Beautiful city-great hotel
We enjoyed our stay. The Hotel staff were very professional and helpful. The rooms are very comfortable and clean and, although it is a large Hotel, we were not disturbed by any noise from other rooms. Optimal Sound proofing! We especially liked the tea/coffee making possiblilies in the room.
May 8, 2013
Rated 5 out of 5 by JACKO10 A great hotel in an ideal part of the city
I just stayed on night... the rooms and facilities were good.
The roof bar has excellent views of the city but as you would expect very expensive 13 euros for a large beer!
It is only a 10 euro taxi ride from the airport and the same again to the bars enjoyed by the locals..
March 18, 2013
Rated 5 out of 5 by MFM10 excellent location
Staffs are very friendly and couteous. Club lounge though small but cozy. However could serve with morw variety of foods selection
February 11, 2014
Rated 5 out of 5 by Susie0573 Expectations exceeded!!!!
My husband and I have a wonderful time at the hotel, the staff exceeded our expectations, they had a very nice welcoming surprise for us, the room was lovely, clean, the bed was very comfortable, the view was spectacular from our room and the location soo convenience.
May 30, 2013
Rated 2 out of 5 by Eurico62 Old room. A lot of dust.
It is a old hotel with old and outdated room furniture, carpet and TV.
The room smells old.
I am allergic and I had very bad moments due the amount of dust in the room (carpet, under furniture, etc).
It is a Sheraton only in the brand...
December 1, 2013
Rated 3 out of 5 by lambie Disappointment
telephone did not work, blinds in bathroom did not work and 2 requests to fix, payment for wifi, payment for access to swimming pool at Gold status staying on Club Floor! Staff attitude very good, views from 24 and 25/F stunning but some trek to old town.
September 24, 2013
Rated 5 out of 5 by LEVI Staff at this hotel
The staff at this hotel are the nicest, friendly and most obliging.
The front entrance staff named RUI was soooooooo helpful in making us comfortable and guiding us to a country where we did not know the lauguage.
We loved the hotel and the country.
April 28, 2013
Rated 5 out of 5 by hash76 Nice, Clean, Reasonably priced
Got a room on the 19th floor. Recently got SPG Gold Status so I was able to take advantage of free internet. The room was big and clean. Loved the washroom. Overall a great experience and would come again.
May 13, 2013
Rated 5 out of 5 by Claudio23 great Staff
I've been with my family for holiday in Lisboa, Ms Carvalho did a great service and support me a lot. I spent great days there.
concierge gave me good reccomandation about sightseeing and place to dine.
August 26, 2013
Rated 5 out of 5 by 500NightsLifetime Most wonderful staff
Front desk, bell staff, concierge, door staff... all understood customer service so well. These folks are the Japanese of Europe... Spectacular. Hotel is modern with reasonable lounge offering.
October 1, 2013
Rated 4 out of 5 by Michael345 Great rooms
The room was spacious and comfortable. What I specifically liked was the window that could be opened and the extra chair. Also, the business area with computers and printers was nice.
October 21, 2013
Rated 5 out of 5 by mim50 Great place as usual
It is always great to go back to the Sheraton Lisboa: from greeting you to room accommodation facility, top floor bar/ restaurant & fitness: really a warm and professional place to go back.
December 2, 2012
Rated 5 out of 5 Excellent place to stay in Lisbon
The hotel has great location, very good views in the higher floors and very, very good attention to customer. I spent 5 nights with my wife, daughter and son. All of us were delighted.
August 2, 2013
Rated 4 out of 5 by Pando77 This hotel has nice business profiles
The hotel represented a great opportunity to meet Colleagues and for attending outstanding conference with high professional impacts and facilities.
December 7, 2013
Rated 4 out of 5 by Charlie76 Best Sheraton brand hotel I have ever been
Sheraton Lisbon is exceptional for being a Sheraton. Usually I expect less from this brand of your SPG group. I would compare it to my previous experiences in Westin-like hotels
July 26, 2013
Rated 5 out of 5 by crcr Excellent hotel and location
Not our first stay and certainly will be back. Great location near the center of Lisbon and a great hotel with very corteous staff.
December 12, 2013
Rated 5 out of 5 by Cyril51Reims Great moments
We have been very well received. We have benefited fully from the SPA, sky bar,... and everything was wonderful. I recommend the booking with the "club lounge".
October 23, 2013
Rated 4 out of 5 by ruijorge64 My preferred hotel in Lisbon
This is my preferred hotel in Lisbon, because of the location, comfort and facilities.
My suggestion: please introduce free wireless internet in the room for SPG´s.
October 16, 2012
Rated 5 out of 5 by Tyffany This hotel is great to stay
This Hotel is fabolous, good facilities, is clean and the staff is wanderfull, i will recomend to my friends and family, is a great place to stay and have fun
August 27, 2013
Rated 5 out of 5 by santri1969 Very large and well managed Sheraton
I stayed in the summer of 2008 and was upgraded with excellent SPG platinum benefits to a suite, good staff and service, overall very good choice in Lisbon.
June 16, 2013
Rated 4 out of 5 by Sjapril Cost
The SPA not being included in the full cost is not a well sign of services, in addition a 5€ coffee cost is abusive.
Missing shuttle bus to the city.
April 15, 2013
Rated 4 out of 5 by tls5 Overall Hotel experience
We stayed for one night. The staff was accomodating and helpful but not overly friendly. The room was clean but the beds not comfortable.
August 13, 2013
Rated 5 out of 5 by JeanPaul58 Expectations
Even if our stay was brief we enjoy it. A little bit frustrated by the opening hours of your terrace bar (is not 12.30 too late?
August 13, 2013
Rated 5 out of 5 by George1383 Excellent Hotel
Great location and facility. Staff was helpful when needed.
December 18, 2013
Rated 2 out of 5 by Loay777 Lack of Awareness & Professionalism!
Prior asking me to come back again, better to reply to my complaints that i left before i departed your hotel!
January 3, 2013
Rated 5 out of 5 by mSpawn Location and Services
You are 5 minutes from Pombal and Liberdade. The hotel is branding new, and the staff is perfect.
June 10, 2013
Rated 5 out of 5 by Boss2013 Good as always
All was well arranged, as usual, and the hotel was very satisfatory to the Sheraton standards.
July 30, 2013
Rated 2 out of 5 by MJC6640 HARDEST BEDS EVER
The bed are way too hard. I had to sleep with a blanket on the floor which was softer.
September 4, 2012