Rated 5 out of 5 by PatK Great hotel
Excellent hotel, with quality rooms, pleasant atmosphere, and friendly staff. Armando at the concierge desk is great, helped us with many dining reservations and bullfighting tickets. Definitely recommend staying at this hotel, restaurant on top floor has great views of the city. Only minor problem, hotel is just outside the main city center. But, several metro stops within a block or two.
10 de Agosto de 2012
Rated 5 out of 5 This hotel is extremely comfortable.
Ended our 2 week vacation in Portugal in Lisbon. We stayed 2 nights at the Sheraton Lisboa. The hotel was extremely comfortable and the staff friendly.
9 de Agosto de 2012
Rated 5 out of 5 by BarcelonaDani This hotel has own secret
It was my first stay in Portugal and i have to say I made a good choice to stay in Sheraton. The hotel is very classy and the staff make this hotel running. Thank you for making my stay so nice and pleasant. Especially thank you to Joana and Felippe from Upstairs bar, they took such a good care of me.
22 de Julho de 2012
Rated 5 out of 5 by RGallagher Wonderful Stay and Service
First time being in Lisbon and could not feel more welcome and comfortable. Staff was very accomodating and friendly and room was great!
30 de Junho de 2012
Rated 5 out of 5 by New2Lisbon Home away from home
For my first visit to Portugal I could not have been happier with the hotel amenities, staff friendliness and helpfulness, and comfort. My SPG status was recognized and I enjoyed the additional benefits of the Club Lounge which made the visit complete.
24 de Junho de 2012
Rated 5 out of 5 by TheMechanic Don't stay anywhere else!
I travel all over the world and live in hotels. This one was by far one of the best. I love the feel and comfort. The spa area is OUTSTANDING! After a long flight and a previous bad hotel stay, I was immediately relaxed in this property. All I can say to the staff is THANK YOU. I almost didn't want to leave the hotel to go sightseeing. :)
16 de Junho de 2012
Rated 5 out of 5 by GH01 Very nice stay
A very nice hotel in a good location.
7 de Junho de 2012
Rated 5 out of 5 by AJB46 Top Notch Sheraton
I have been staying at Sheratons around the world for more than 10 years now. This one is in the top 5 for sure. Not only is the property itself in great shape, but the rooms are comfortable, spacious and quiet and the staff is outstanding. The spa is also way above average. I was extremely jet lagged when I arrived at the hotel (coming from LA) and so the comfort and convenience of the hotel was much appreciated. I would absolutely stay here again when visiting Lisbon.
11 de Maio de 2012
Rated 5 out of 5 by ABS13 Great Hotel
Stayed here with family for a couple of nights. Very recent renovation. Rooms and public spaces all very modern and clean. Excellent service from staff - even accommodated an early check-in for adjoining rooms (I am platinum). Location is very central, although it is a short taxi ride t(or long walk) o the tourist district.
25 de Abril de 2012
Rated 5 out of 5 by Vmillet This hotel has a great concierge team
They did a superb job in assisting us during our trip to Lisbon
22 de Abril de 2012
Rated 5 out of 5 by caha Excellent refurbishment
This hotel has really benefitted from an excellent refurbishment programme. The rooms, particularly the bathrooms are well equipped and the beds comfortable.
4 de Abril de 2012
Rated 5 out of 5 by Dee210 Excellent customer service
Stayed for weekend with friends. Location was good and within walking distance of center of the city.
Friendly and helpful staff especially at the front desk and the concierge was at all times extremely helpful. Would certainly recommend.
25 de Fevereiro de 2012
Rated 5 out of 5 by COSTA Perfect located hotel !
Excellent located hotel in the central of Lisbon.The staff is very helpful and friendly and will try to all the best if order to give you a perfect stay.
Perfect rooms with all what you need and expect for a night away from home.
Don't miss the breakfast buffet.
I try always to stay at Sheraton when I am in Lisbon, and give the best recommendation to this hotel if you go to Lisbon and look for a central located hotel.
15 de Fevereiro de 2012
Rated 5 out of 5 by Cassie13 Exceeded expectations
Sheraton Lisboa far exceeded my expectations in all areas. Firstly, its centrality make it so convenient to access downtown area. Secondly, its staff are overwhelmingly efficient and friendly and thirdly, its a beautifully renovated property which make it a pleasure to live in.
27 de Janeiro de 2012
Rated 5 out of 5 by Havingfun Stunning
Gorgeous contemporary rooms, the bathroom is sensational. The staff was great and gave us an hour of free wi-fi in lobby. Lots of good eats nearby and it is within walking distance of the historic area. We arranged for a private tour through concerige of both in town and out of town sites. The tour was fantastic and customed to our taste and needs. The cost for 3 was the same as the bus tours. This is a better option. Lisbon was a nice surprise with a very interesting past. It is also amazingly reasonable compared to Spain.
9 de Dezembro de 2011
Rated 5 out of 5 by NataliE Great Location, Best Staff
The Best Hotel in Lisboa to Stay!
15 de Novembro de 2011
Rated 5 out of 5 by jechho Great hotel!
Stayed here three nights. We have stayed at other Sheratons, but this is one of the best. In fact, ordinary Sheratons (esp. in the US) don't even come close.
- fantastic club floor lounge. Snacks/drinks all day, and a very tasty breakfast. Very quiet, with great views for many tables. If you don't mind a slightly limited selection of food and drinks, this is where you want to have your breakfast.
- stylish and modern rooms with great views. Free nespresso coffee was a great treat.
- great location - close enough to the action, but away from the touristy areas.
- helpful concierge. Got us two restaurant reservations on requested time.
- big fitness center.
- the pool area looked nice, though it was too cold to use it.
- rather affordable, we got a very good rate (the Ritz was in comparison much more expensive):
- from time to time you could hear your neighbours conversation and other noises. Not sure if it was through the walls or ventilation system.
- loved that we were upgraded to a jr suite at check in without asking. However, having booked a twin bed room, one would expect that the suite also had two beds. Instead we got a king bed room. They corrected the mistake by giving us another suite, but we instantly saw that this was a smoking room (we had booked a non-smoking room). Despite the smell, two ashtrays AND a smoker-sign in the closet, the front desk girl (that was with us in the room!) insisted that this was a non-smoking room. What? However, as the alternative was losing the suite upgrade, we kept the room (none of us are allergic).
13 de Novembro de 2011
Rated 4 out of 5 by AliceEM Service
The staff members were excellent and very friendly. Although I was disappointed by the business services, I was part of a group of 130 people and we asked to print some colour pages the initial reply was this service was not available. After pressing a little I was given access to one visit to Starwood level for my printing - I found this service quite disappointing for some colour prints!
16 de Fevereiro de 2014
Rated 4 out of 5 by Chiam This hotel has great features
All facilties are well equipped but if the hotel can provide slippers for guests will be even better. With slippers in the room it may help to mantain the room cleaniness especially the bed sheet, secondly the B/F is a bit too expensive, if offer a better rate together with the room package, I think it will help to increase the revenue as well as attract more guests to participate
29 de Janeiro de 2014
Rated 4 out of 5 by ruijorge64 This hotel has a great location
This hotel is my first choice when I am in Lisbon, due to its location, comfort and service. Some constraints during this stay was the paid Internet in the room and the high price of an extra bed for my daughter (almost 50% of the room price).
11 de Janeiro de 2014
Rated 4 out of 5 by Pando77 This hotel has nice business profiles
The hotel represented a great opportunity to meet Colleagues and for attending outstanding conference with high professional impacts and facilities.
7 de Dezembro de 2013
Rated 4 out of 5 by Michael345 Great rooms
The room was spacious and comfortable. What I specifically liked was the window that could be opened and the extra chair. Also, the business area with computers and printers was nice.
21 de Outubro de 2013
Rated 4 out of 5 by Colombo Great Hotel, but...
This is an excellent hotel, and my staying was very good (again). Great location, comfortable, good atmosphere and installations.
What prevented me from giving excellent grades was an issue I had with the hot water on the last day. Not being able to take a shower is something really bad...
13 de Outubro de 2013
Rated 4 out of 5 by PAbuckeye modern and great for sleeping in
Modern, clean, very friendly front desk staff. Got a good pre-paid rate. I am SPG Gold and was upgraded to a room on a preferred floor, though I'm not sure how this differed from other floors (no robes, no club lounge access). Loved the room - the bed was very comfortable (duvet only, no top sheet, but I prefer that). Blackout shades were fantastic for sleeping in. Bathroom is like a glass cube in the center of the room which could weird out some people, but there are blinds you can close if necessary. We thought it was fun. The only think preventing a 5* review is the fact that in-room wireless was either an amenity (which I chose) or about $20/day - which is pretty crazy. Also, be aware that it's probably a 1/2 hour walk to the touristy old town area. Downhill to get there and a lovely walk, but a bit of a hike. Metro (clean, modern, easy) right across the street though. Grocery store around the corner from the hotel and good restaurant choices in the area as well. Definitely recommend this property.
3 de Setembro de 2013
Rated 4 out of 5 by tls5 Overall Hotel experience
We stayed for one night. The staff was accomodating and helpful but not overly friendly. The room was clean but the beds not comfortable.
13 de Agosto de 2013
Rated 4 out of 5 by Mike46 Above average Sheraton
Check in was smooth. We had 2 separate reservations but were told we were allocated the same room throughout the stay. Room is nice with everything you need and nicely refurnished, so nothing to complain.
We got an upgrade to a high floor, so we could enjoy a good view of Lisbon.
Club lounge is extremely small and not really comfortable. Fortunately they allow you to go for the main breakfast area. Breakfast is good, however service is slow and 2 out of 3 mornings not really friendly.
While the hotel is slightly outside the city center, you could still walk to the center (20-30min). it is a nice scenic walk.
29 de Julho de 2013
Rated 4 out of 5 by Fabrio68 Good Hotel
Good hotel for European standards
29 de Julho de 2013
Rated 4 out of 5 by Charlie76 Best Sheraton brand hotel I have ever been
Sheraton Lisbon is exceptional for being a Sheraton. Usually I expect less from this brand of your SPG group. I would compare it to my previous experiences in Westin-like hotels
26 de Julho de 2013
Rated 4 out of 5 by Aria Comfortable room
As usual with Sheraton, a very comfortable bed and nice room and our room had a nice view of Lisbon. Good amenities in the room, friendly and helpful staff, quiet. Boasts a full blackout curtain, a modern bathroom, a spacious in-room safe with even inside electrical power. Only a few small suggestions for improvement: no ice machine in the hotel, and as strange as this will sound, the shower could use a user manual. Location is OK however mind that it is not in the city center (and is uphill from it).
15 de Julho de 2013
Rated 4 out of 5 by TexasTraveler Great place to stay in Lisbon
This was the last stop for us on a two week vacation thru Spain and Portugal. Our room was on the 22nd floor and had a great view. The hotel is design is very modern and the room was very comfortable. While it is a few miles from the old sections of town the cab rides are so easy an inexpensive it was not an issue. Only negative for us was the restaurant was very pricey. It did however have a great view.
14 de Maio de 2013